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Raley’s Coupon Policy

Raleys accepts ALL manufacturer coupons including those from coupon inserts, printable coupons, blinkies, peelies, tearpad coupons and Catalina coupons printed in their stores.  Raleys does not ever double coupons.  When Raleys runs Catalina promos such as as “Spend $25, Receive $10 Catalina”, the $25 minimum purchase must be reached before taxes and before coupons.  You may use coupons to bring your total down, under $25.  As long as the original pre-tax subtotal was over $25, your Catalina will print.

I wrote Raley’s to inquire about whether they will accept a store coupon, (often found in weekly ads or on Raleys.com) in addition to a manufacturer coupon on one item.  Raley’s coupons often read, “Limit one coupon per person.  Cannot be combined with other coupons or offers.”  Here is the response I received:

We accept manufacturers’ coupons in addition to our e-coupons* for the same item as long as the combined amount of the coupons do not exceed the value of the item.  We cannot give cash back if the combined coupons would be higher than the retail of the item.

Based on this response, I interpret that fine print “cannot be combined with other coupons or offers” to simply mean that you can’t combine with another Raleys coupon.  Nearly all coupons, including many manufacturer coupons have this wording.  It’s vague and leads to lots of mis-interpretation.  Send your own email to Raley’s here if you want to be able to print this response and keep it in your binder.

You can use a Raleys store coupon AND a manufacturer coupon together.  If the total of the two coupons exceeds the item value, Raleys cannot give cash back; they will adjust the value of one of the coupons down to the price of the item.

*Raley’s offers printable coupons via Raleys.com.  These are often identical to the coupons you will find in the weekly ad.  Raleys refers to its printable coupons as “e-coupons”.  For savvy shoppers who are very familiar with eCoupons, this is a little confusing.  These are NOT eCoupons (eCoupons being defined as a coupon that you electronically load to your shopper loyalty card, who’s discount will automatically be deducted when shopping with that store card).  I inquired as to why they’re referring to their printable coupons incorrectly and here’s what they said,

We call our printable coupons, “E-coupons”, because they are being distributed to our customers electronically via electronic mail.

Hopefully some day Raleys will accept real eCoupons and then they’ll have to stop calling their printable coupons by the wrong name!  For now it doesn’t matter one bit as long as you understand Raleys does NOT redeem true eCoupons like those from Cellfire or Shortcuts.

Raleys does not accept competitor or expired coupons.

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