Extreme Couponing Tip: Match Products to Coupon Descriptions

Krazy Couponers have high ethical standards and know that coupons should only be used for the products indicated in the fine print.
Sizes & Varieties: Coupons list their value, whether Buy One Get One Free for a product at full price or a discount in cents or dollars. Manufacturers are very specific about the sizes, flavors, scents and varieties of products the coupon covers. When coupons read “any product,” that opens the door to a brand’s full range. But watch out for exclusions, which often prohibit trial or travel sizes.
Picture Clarification: Products need to match the coupon’s description, not necessarily the picture. Most companies sell so many items they can’t possibly include potential variations in a single picture. For example, a coupon for $1 off any Covergirl product gives you at least 50 options but a single image.
If a cashier refuses your coupon because the product doesn’t match the picture, politely ask for a manager. If the manager won’t bend, take it a notch farther and ask them to call their regional or corporate office. Stores should accept coupons when the product you bring to the counter matches a written description.

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14 thoughts on “Extreme Couponing Tip: Match Products to Coupon Descriptions”

  1. Anonymous says:

    As a cashier at Kroger, I see people all the time match pictures instead of what’s written. I have been yelled at many times because some couponers don’t ever actually read the coupon. I have many times went and got the correct item only to have the customer become angrier and demand a manager.
    The best advice is to NEVER follow the picture unless you know for sure that it is correct. It’ll save some trouble later at the register.

  2. Keli Kucera says:

    I had this problem at Target before, the cashier tried telling me it had to be the item pictured, when the wording said ANY in that category…I explained that, manager called over…I ended up not getting the items.  :(

  3. Ok, that was from memory.  I actually have the coupon in front of me now.  It’s actually $.75 off when you buy one (1) package of BelVita Breakfast Biscuits.  The photo of boxes with “5 Packs of 4 per box” under that.  So what do you think?  Do you have to buy a box of 5 packs?  Or the individual package like you can get at Wal-Mart for $.88?

    • I have a different Q, where is your $.75 off from?  Because my $1 has a specific size as I mentioned above.

      • I’m so sorry, I can’t tell you where this coupon is from.  It’s from the paper (not sure which Sunday it was).  It expires 8/30/2012.  It’s a yellow coupon with big green “SAVE 75 cents”  (Can’t find the cents symbol).  The very bottom it says in red letters “Find in the Cookie/cracker aisle”.  I live in Oklahoma.  This is from our Sunday Oklahoman paper but I can’t say if it was Smart Source, etc. I have seen the ones with a size on them, but this particular one does not specify size anywhere. I am a fairly new couponer (been doing this a little over a year) so I’m careful to read the entire coupon. Thanks for your help!

  4. Anonymous says:

    I have had this problem before.  One time, for example, at Dollar General when I was trying to get the Glade warmer for free…  I called the manager because the cashier said that I needed to buy the warmer with the refill that was on the picture and I politely explained to her that it clearly states “any warmer”…  Manager said the same as the cashier.  People behind me started saying that’s awful to see people like me trying to cheat the stores.  I politely turned around and told the people behind me that I was not cheating any store and that the coupon specifies any warmer and then turned to the manager and cashier and said that it’s very unfortunate that they don’t understand the coupon and will have to take my business somewhere else and that they can put back in the shelf the warmers I was trying to purchase.  Needless to say, I’ve never beeen back at that particular location ever since…  And something similar happened at CVS but with the deals when you purchase $X and get $Y in ECB…  I called customer service and they say it’s NOT by the picture but by the written description in the ad.  If it says ALL or ANY, it’s all or any of those products and they can only picture one because it’s impossible to picture all the products a certain brand has.  I was told that if I have any doubts, to please call customer service and they will let me know or help me out in case I have problems with the cashier not understanding.   

  5. I have a question on the new Belvita breakfast cookie coupons that recently came out.  The description says Save $1 on one ‘pack’.  Then it shows a photo of a box of four.  Then under the photo it says Four packs per box.  I argued with my sister about this one.  I think it’s good on the individual packs (around $.88).  She says no it has to be the box.  Have you seen this coupon?  What do you think?

    • I have both $1 off a pack and I BOGO,  I agree with your sister, because the “buy one get one free” says for  17 oz pack  up to .88.

      • The other information on the $1 off Q says find in cookie aisle  8.8oz, and the B1G1 says find at check out.  I am always double checking coupons with product  I want to know that I am in the right.  I guess it comes from 17 years in retail.  Last thing I want is a fight,  espcially if I am using a Q for the wrong item.

  6. Holly Christensen says:

    I find it hard to always double check that I get the exact item as some coupons having gotten very detailed.

  7. Anonymous says:

    When it comes to coupon descriptions, we can all agree that the majority of coupons exclude travel and trial sizes.  I think everyone agrees what travel size means, but how about trial?

    • Anonymous says:

      It depends on which company you ask– some say that travel and trial size are the same thing– those small containers that cost around $1. Others think that trial size are the samples sent out/ the one single-use packets and travel is the small containers that have a few uses per, like the ones in the $1 baskets. 

      • Anonymous says:

        Thanks!  It tough sometimes trying to explain to a cashier that a 20 count medicine bottle or 18 count liners aren’t trial size!