Extreme Couponing Tip: Ask for a Value Adjustment

Many store employees say they cannot accept coupons with a value greater than the product price. However, most of their store coupon policies state otherwise! In many cases, the store will accept the coupon for the product’s selling price. Stay informed and ask for a value adjustment.

Store Coupon Policy examples:

CVS: “In the event that any item’s price is less than the value of the coupon, CVS/pharmacy will accept the coupon only to the price of the item.”

Rite Aid: “In the event that any item’s selling price is less than the value of the coupon, Rite Aid will accept the coupon in exchange for the selling price of the item.”

Safeway & Safeway affiliates: “If application of the redemption value yields a price less than zero, the coupon will be redeemed only for the amount that yields a zero price.”

Target: “Coupon amount may be reduced if it exceeds the value of the item after other discounts or coupons are applied.”

Walgreens: “In the event that any item’s selling price is less than the value of the coupon, Walgreens will only accept the coupon in exchange for the selling price of the item.”

Note that some stores will pay overage, meaning if you have a $1.00/1 coupon and use it on a $0.95 item, they will physically pay you the $0.05 extra (e.g. Walmart) or apply it to the other items in your cart (e.g. Albertsons).

Always keep policy printouts with you every time you shop. For more stores, check out our Extensive Store Policies List.

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8 thoughts on “Extreme Couponing Tip: Ask for a Value Adjustment”

  1. Anonymous says:

    Albertsons now has an “invisible” coupon policy. The manager of my Albertsons said that it’s fraud when you use a coupon that’s higher than the price of the item. He said that overage was in their “old” policy. I asked him to see the “new” policy, and he said it’s not available. I think, that if I don’t know the policy, and I can’t see it, then I shouldn’t follow it, because, they could just make up what’s in their “policy”.

  2. Linda Grace says:

    When stores give you less than  the amount on coupon .Do they get full value when they turn them in . I would think that they do so they are cleaning up ever time they keep a few extra cents? I can see them not giving back money in change, but they should let it apply to other items you are buying! I like free dont get me wrong, but I dont like them making more money from me buying with coupon than someone not using coupons

    • Anonymous says:

      Yes…. when the coupon goes to the clearing house, they get full value for the coupon.  What the stores *should* do, is modify the price of the item *up* to the value of the coupon, not modify the value of the coupon itself.  When I had my last problem at Walgreen’s, I talked the assistant manager into manually modifying the price of the Starbucks Refresher drink up to one dollar (from 99 cents) so that I could use the dollar coupon.   After I got home, I called the Walgreens hotline and filed a complaint, then filed the same complaint on their web site.  The next day, the store manager called & apologized that his employees didn’t know the correct procedure. 

  3. does this include RR at walgreens? i hate that i cant use a $1 RR on 99c eggs without a filler. i dont feel like im getting a good deal when i have to spend money on things i wouldnt buy anyway (even if its just a 35c candy) because my balance is off by 1c

  4. I couldn’t use a coupon at Food Lion once because it was for $1 and the item was 99 cents. They refused to adjust the coupon down. I couldn’t find anything in the coupon policy about it. If I ever plan to use a coupon that could be higher than an item value again I’ll write to food lion to ask about it and make sure to take the response email to the store if they agree with me.

  5. Anonymous says:

    I have had this problem at Walgreens.  Even having the store’s coupon policy with me doesn’t help.  Walgreen’s should program their registers to automatically make this adjustment, because it only causes problems and bad feelings at the checkstand.

    • Hi, I think thats what they should do to . Having had several issues with the employees over this same problem.  Lately Walgreens has been very obstinate on a lot of issues . Has anyone else had an issue with Walgreens only letting you buy one or two of a sales item ? They told me that even if I came back on another day I wouldn’t be able to get anymore as they have to save them for ” other” customers .. Comments please , I am wanting to know if this is a common issue.

      • Elizabeth Hughes says:

        Yes, I have been having the same troubles with Walgreens also.  They have became very particular about what they will do and I have also brought the coupon policy in.   I have also been having these same problems at my Rite Aid.  The cashiers in Rite Aid have been mean to me about having their prices marked wrong and unwilling to give me the advertised price.