Yes, they are reputable, but they are also enduring numerous “bugs” right now in their system. I just de-enrolled from being a member after 8 years. They re-designed their website, and somehow, after about every 3rd log-in, I was locked out of signing in. The first time this happened, I missed a full month of surveys because I didn’t realize I was STILL locked, and then it continued to happen. Perhaps a petty complaint, but having to contact them every couple of days or so just became not worth it.

Also, their rewards take FOREVER; the last time I cashed in points, the “7 to 10 days” turned into nearly 1 month before I finally saw payment. Proceed with caution, I would say.

I am surprised to read the above review of my survey. I have been a member for about 2 months and get about 3 surveys a week to complete. Usually they are for 5 – 50 points depending on if you meet the criteria but I have gotten some longer ones that were worth about 300 points each. I already have over 1500 points which I can cash in for a $15 gift cfertificate or whatnot. I have never cashed in points before so I do not know how long it takes to get payment but I personally do not mind waiting a little long since it is very easy to do. I give them an A so far. And at least they send me surveys unlike some other sites which I meet the demographic for but have yet to recieve a survey.

Just wanted to make mention that any business can be checked out on the Better Business Bureau website. Currently there is not any major issues; the BBB gives the company an A (A-F rating). However, there were a number of registered complaints for the following: Billing and Collection issues, Customer Service issues, Contract issues, Refund and Exchange issues and Delivery issues. This is one I may try out; some I’ve tried in the past have not worked out so well. Usually they don’t deliver what they promise.