I’m feeling disheartened by these two comments left by readers this afternoon:

Arin said, “I went to the target on Chinden [in Boise, ID]and they won’t let you get overages-they say you have to spend more than the coupon amount..anyone else have problems with this???”

K8ers said, “

Today while trying to use a coupon at Target I was told that they don’t take manufacturer printable coupons. Does anyone know if that is true? They still took it but told me that they don’t have a contract with the manufacturer to get credit for the internet printable coupons. I emailed the question on target.com so hopefully I will get a reply.”

It was only a few weeks ago that I hashed this all out with the two local Boise Target managers. I was very hopeful that we were going to see change in policy, but it looks like we’ve had no such luck, at least in these two instances. Corporate Target Guest Relations made it clear that each store must follow the same corporate policy, they cannot make up their own rules.

Overage: Target won’t pay overage, but if the coupon amount (ex: $1.00) exceeds the value of the item purchased (ex:$0.97), the cashier must adjust the coupon down to the amount of the item. You won’t get overage, but you can get free products, (you’ll always be responsible for tax).

Printable Manufacturer coupons: They should be taking these, unless policy has changed.

I’d like to hear more about all of your coupon trips to Target. Are you carrying the policy with you? If you have a problem and the store manager won’t fix it, Target’s policy asks that you have the target manager call their Guest Relations department at (800) 440-0680. I know this might be awkward, but we need to do it as many times as it takes until the employees learn the policy.

Read all about Target’s Coupon Policy in my post HERE.