There is still lots of confusion with Twice the Value Coupons at Albertsons. A few days ago we received an email from an Albertson’s checker, asking us to “Please Stop telling people that checkers have to adjust down the value of a Twice the Value Coupon”. She insisted that the official policy states that they don’t have to adjust it down. We have heard this time and time again from Checkers and from KCL’s who were getting told this.
I received this email from The Idaho Area Satisfaction Manager:
In this specific scenario, if the manufacturer coupon did not have any exclusions restricting the use of "other discounts, etc." we would be able to redeem the TTV coupon for the value of $0.88. That would be the max amount allowed in this scenario and still be under our $1.00 max redemption guideline for the TTV coupon.
The customer would still be responsible for paying tax on the item even though the "retail" was reduced to $0.00.
Michael Powers – Area Satisfaction Manager
SUPERVALU – IMW / ID & E. MT Areas
For example (here is a scenario, this in not the actual price of tuna, it’s just being used as an example):
Bumble Bee Tuna $1.88
Use a $1/1 Printable Coupon
Use 1 Twice the Value Albertsons Coupon
The checker is required to adjust the value of the Albertson’s Doubler to $.88
They shouldn’t be giving overage, and they shouldn’t be denying the Doubler.
Does this make sense? Anyone having problems with this at their Albertsons?