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We’ve received quite a few questions from fellow KCLs in Ohio about specific stores not accepting Smart Source coupons. We decided to get to the bottom of it and figure out what’s going on.

After a few phone calls with a few different corporate offices, here’s the 411:

Some stores in the Ohio area are currently not accepting SS coupons that are printed from the Internet. Several stores in the region were affected by “extreme coupon fraud,” and the store managers have decided to only accept newspaper coupons or digital coupons until further notice. Keep in mind, most Kroger stores typically only accept 2 Internet printables per transaction.

The stores that have been affected by copied Internet printables will not be accepting any printable coupons if the coupons do not have a barcode, do not scan, or are presented for use in multiples of more than 2. Some Kroger stores are altogether refusing Internet printables and will only accept newspaper or digital coupons.

Coupon policies such as this one are set by individual store managers and can change as the manager deems necessary. If you are in question about your store’s coupon policy, ask customer service or a store manager for more details.

As a reminder, do not photocopy coupons! Coupon fraud is illegal and punishable by law. Coupon responsibly!