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Tips for Shopping Family Dollar During the Coronavirus Pandemic

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The $10-and-below price point at Family Dollar is one of the reasons why so many shoppers flock to the store — especially to buy high-demand items like food, water, cleaning supplies, sanitizers, paper products, home goods, and over-the-counter cold and flu medicines.

Like every retailer carrying similar products, these items are flying off the shelves. Family Dollar has addressed these concerns in a letter regarding the coronavirus, and has a unique way of combatting the issue (read on below!).

As we all navigate through COVID-19 and its effects on our daily lives, the Krazy Coupon Lady will continue covering retailers like Family Dollar to ensure shoppers still get the lowest prices while staying safe. Shop the best deals from the Family Dollar weekly ad and keep checking back for updates.

To answer any questions you may have, here are some helpful tips for shopping Family Dollar during the coronavirus pandemic:


Family Dollar hours

As of March 18, Family Dollar stores will remain open, but close early at 8 p.m. This gives employees ample time to exercise new cleaning protocols and restock shelves as best they can. You can check any updates to your local Family Dollar hours online.

Senior shopping hours

The first operational hour each day is dedicated to seniors, at-risk, and pregnant customers.

RELATED: Complete List of Grocery Stores with Senior Shopping Hours


Family Dollar supply and shopping limits

Limits are in place for high-demand products. You will find signage explaining amounts you may purchase near the applicable items. As supply is unpredictable and continues to change, these limitations may change as well. That’s why there isn’t a set limit company-wide; rather, each store bases their limitations on inventory levels.

Supply restocks

Restocks happen on a regular basis. To ensure customers have as much access to essentials as possible, the company has temporarily ceased online ordering to redirect all inventory into stores. This is a process unique to Family Dollar, as we have yet to find another retailer responding with this technique.


As of March 27, a new return policy has been issued. For the safety of both employees and customers, all returns and exchanges are temporarily suspended.

As a caveat to this new rule, if you purchased an item and realized it’s past its expiration date, stores will honor a refund within 30 days of purchase.

Read up on the updated Family Dollar return policy here.

RELATED: These Stores Have Updated Return Policies Due to Coronavirus


Family Dollar pickup and delivery


Store pickup is not currently a service Family Dollar provides.


Online orders placed for delivery are temporarily disabled. While this means you must physically go into a store, the hopes are that more in-demand items are available when you need them.

RELATED: How Grocery Pickup Works, Simplified for Busy Moms


Family Dollar jobs and staffing

Family Dollar is hiring nationwide. Apply for positions in customer service and warehouses, as well as for full- and part-time managers and associates. Visit the Family Dollar careers page to learn more.

To support their current employees, hourly wages have temporarily increased by $2 through at least April 4.

RELATED: Help Wanted: Where to Get a Job Right Now



How to coupon at Family Dollar

Download the Family Dollar app to your smartphone to save with Family Dollar Smart Coupons. Stack manufacturer coupons or Smart Coupons with Ibotta rebates to get the most savings. Plus, earn a SmartSpin every time you shop by entering your phone number at checkout. Each SmartSpin wins a personalized digital Smart Coupon that will be added to your account.

Also, download the free Krazy Coupon Lady app to get Family Dollar deals and coupons sent straight to your phone. Let KCL show you how to get the most bang for your buck on brand-name essentials and more.

Ready to get the best prices possible? Check out KCL’s tips on couponing at Family Dollar.

Shop Family Dollar deals now

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