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Albertsons Coupon Policy

Here is the current Albertsons Coupon Policy. You can print an official copy HERE. 

Albertsons promotes a coupon-friendly shopping experience and encourages customers to participate in store, manufacturer and internet coupon use. The following policy guidelines are current, but Albertsons may change this policy at any time and policy changes may not be advertised. Coupon redemptions are subject to the policy in effect at time of redemption. The current policy information can be discussed with individual store management but is not posted in each store.

Coupons – Definition

Coupons are a form of tender to reduce an order total based on merchandise purchased. Retailers are not required by law to accept manufacturers’ coupons. Coupons can be in print and/or in electronic form and may be integrated into the register systems where they are deducted automatically when all purchase requirements are met.

General Coupon Acceptance Guidelines

  • Coupons are accepted in accordance to the stated requirements on the coupon at the time of purchase. These requirements include, but are not limited to: product type, flavor(s), size(s), quantities and minimum/maximum dollar purchase limits.
  • Coupons are intended for one time use and cannot be redeemed more than once.
  • Coupons have no cash value.
  • Albertsons only accepts original coupons and does not accept photocopied or reproduced coupons (including multiple prints of same series internet coupons).
  • Albertsons does not accept expired coupons. Printed expiration dates are verified in addition to scanning the coupon for validity.
  • Coupons stating “on next/future purchase or visit” cannot be used in the transaction in which they are  generated. Next purchase is defined as a separate transaction.
  • The coupon redemption value on ‘Free’ coupons may not exceed the value of the item.
  • Albertsons will accept ONE manufacturer coupon and ONE store coupon on the same qualifying item. (Twice  the Value coupons are considered a store coupon.)
  • Albertsons does not accept competitor coupons. (Coupons generated by any competitor with competitor  logo are considered competitor coupons.)
  • All applicable sales taxes are paid by the customer at the full value of the item.
  • Albertsons reserves the right to refuse any coupons at its discretion.

Manufacturer Coupons

  • Coupons issued by manufacturers contain redemption guidelines including, but not limited to: “terms of agreement”, “face value”, “expiration date” and the verbiage “manufacturer coupon”. Albertsons adheres to all manufacturer redemption guidelines.
  • Albertsons may issue private promotion “manufacturer coupons” in advertisements that state “redeemable only at Albertsons” in which Albertsons is the only retailer that will accept.
  • Coupons that exceed the retail value of an item will have the remaining amount applied to the balance of the transaction. In the event a transaction balance results in a “credit”, additional items WILL be added/suggested to the order to utilize the remaining value of the coupon. We will not provide any “cash back” on coupons; however we will provide full redemption value.
  • Albertsons accepts internet generated manufacturer coupons that have the following conditions:
    • Coupons must scan at checkout.
    • Coupons must have serial numbers and follow an industry-standard format.
    • Coupons must clearly indicate that they are a manufacturer coupon and have a valid manufacture address on the printed coupon.
  • Albertsons does not accept internet generated manufacturer coupons that have the following conditions:
    • FREE product without a required purchase.
    • A redemption value that exceeds $5.00.
    • The absence of a clear and scannable UPC bar code.
    • Same serial numbers (internet sites print time & date stamps on coupons and limit the number of coupons that can be printed from same computer).
    • The absence of a valid manufacturer address on the printed coupon.
  • Albertsons offers of Buy One, Get One Free (BOGO) promotions in their weekly advertisement can be combined with Buy One, Get One Free manufacturer coupons to result in BOTH items being Free. The items in the manufacturer coupon must exactly match our weekly advertisement offers and meet the redemption criteria.

Store Coupons & Promotions

  • Rain checks for store coupons will be given out as long as the store coupon does not state on it “while supplies last”.
  • Coupons issued by Albertsons contain redemption guidelines including, but not limited to: “terms of agreement”, “face value”, “expiration date” and the verbiage “store coupon”.
  • Albertsons offers store coupons in various forms of media including, but not limited to, print, electronic, newspaper, direct mailers, kiosks and Company websites.
  • Albertsons may issue “store coupons” in advertisements that state “redeemable only at Albertsons” in which Albertsons is the only retailer that will accept.
  • Store coupons may require that the discount applies only with Preferred/Loyalty/Rewards Card use.
  • Twice the Value store coupons can only be used in combination with a $1.00 or less manufacturer coupon (a printed face value of $1.01 or greater cannot be combined with Twice the Value store coupons).
    • Albertsons DOES allow manufacturer coupons that state they cannot be ‘doubled’ to be used in conjunction with a Twice the Value store coupon.
  • Market Basket coupons can be provided via US mail or email for loyalty, special events, or local relevance. Can be used in transactions where all/many items have manufacturer coupon since it is for total purchase. These may be “stackable” according to guidance in ad/redemption guidelines. Must meet minimum purchase requirement after all other valid coupon redemptions and customer card discounts. The store Point Of Sale system is programmed to limit or restrict coupons in accordance with the redemption guidelines.

Catalina Checkout Coupons/Rebates

  • Catalina is a third party vendor that partners with vendors and Albertsons to offer both manufacturer coupons and Albertsons in-store coupons. The coupons are triggered by purchasing qualified items at checkout which generate a coupon to print on the Catalina printer. 
  • Albertsons delivers 3 types of coupons via Catalina:
  1. Manufacturer “cents off” – common type frequently distributed
  2. Store Coupon – clearly states “store coupon” in title (cannot be combined with Twice The Value)
  3. Market Basket – earned from prior purchase and not associated with an item, but rather the purchase. Can be used in transactions where all/many items have manufacturer coupon since it is for total purchase. These may be “stackable” according to guidance in ad/redemption guidelines. Minimum purchase requirements must be met after all other valid coupon redemptions and customer card discounts. The store Point Of Sale system is programmed to limit or restrict coupons in accordance with the redemption guidelines.
  • It is Albertsons’ policy that these coupons are to be used in a future purchase, not within the purchase in which they are generated. (“next purchase” is defined as a separate transaction)
  • Catalina coupons are provided to the intended customer based on that particular customer’s shopping experience or purchase, therefore, such coupons are non-transferable. If a customer does not want the issued Catalina coupons, it is Albertsons’ policy that the cashier or store associate destroys them immediately, including any Catalina coupons delivered at the Self Check Out lanes.

The Total Shopping Experience

  • In an effort to serve our all customers better than our competitors, and provide a timely checkout, Albertsons requests that customers do not exceed three (3) consecutive transactions.
  • Additional lanes will be opened to serve all customers in a timely manner if the current business and staffing level permits.
  • If you have questions or comments about your overall experience, please ask for the Store Director or Customer Satisfaction Manager. Customers having a highly satisfied experience is our priority.

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15 thoughts on “Albertsons Coupon Policy”

  1. Annie says:

    I called customer service after my experience above especially since the cashier was awful rude to me – I just got a response from the district manager:
    Thank you for contacting Albertsons regarding your question on our coupon acceptance. We do accept all manufacturer coupons. The only case where we would not accept the coupon is if it states that it is only good at a certain retailer. I have reviewed with the store manager at the Kirkland Albertsons this policy and will work to ensure each of our cashiers understand and adhere to this policy. I would like to apologize for any inconvenience this may have caused you and for the way in which the cashier handled this situation. This is certainly not the way we wish to see our valued customers treated. As a token of my appreciation for your bringing this to my attention and to apologize again, I am mailing you a gift card that you can use at this store for a future purchase.

    Again, I do apologize for the inconvenience and appreciate your time to bring this to my attention. If I can ever be of assistance please don’t hesitate to contact me by either phone or email, my contact information is listed below.

    This was sent to me within 3 hours of my call and I think speaks loud and clear to how they WANT to treat their customers! WOO HOO! I’m soo excited!!

  2. Annie says:

    Just got back from Albertsons, the checker was refusing to take a manufactorer coupon printed from Target (as it had the target logo on it) I pointed out that it had the manufactur coupon header on it – she didn’t care. The manager took the coupon – wrote on them and let me use them – stated she was going to talk to her book keeper – anyone else have this problem?

  3. Christle says:

    Was dispointed when i went to my local Albertson store here in Riverside, CA., They DO NOT accept any coupons PRINTED OFF THE COMPUTER….. They ONLY accept the ones from the sunday paper from your SS or RP or PG.

  4. Paula says:

    Is this the new policy or is there a newer one? If there is a newer one, can someone post the link to it? I have yet not found one that says they accept “Do not double” coupons so I can show it to a particular store and person that likes to make a big deal about it. Thanks

  5. Tina says:

    Spokane Albertson (IMW) have a new policy that came out on
    5-21-2010…There are good changes and clarification for doublers.

    You may adjust the price of the cpn to make the item $0.00….you may not tender the cpn for more thatn the value of the item.

    You may use a doulber on ANY VALUE cpn….the doubler can not exceed $1.00.

    I had a customer call my store in which I reviewed the NEW policy with her.

  6. Joanie Demer says:

    The policy was always 'do not double a coupon $1.01 or greater'. Some stores just misunderstood and were doing something they didn't know was against policy.

  7. Lady Thought says:

    At my albertson's they now have a special doubler info sheet at the checkout that says specifically that coupons $1 and under can be doubled, nothing above $1 in value will be doubled at all. It appears to be a change in policy. I recommend you email their customer service with that specific question.

  8. Googs says:

    I was at our local Albertson's in Pocatello and gave the cashier my 3 doublers along with 3 coupons. She refused to double one of my coupons because it was for $1.50 off. I said that in the past the cashier has doubled up to $1 and she said she could and would not do that. What is the rule there?

    • Anne says:

      i work at albertsons and the cashiers weren’t exactly sure what to do so we just did it and then when corporate found out made it so we couldn’t take the coupon if it’s over $1.

  9. Ann says:

    The cashiers at my albertsons won't let me do it so I wanted something I could take into show them. They don't even try to scan them they just say we can only do three per transaction. That's the rule.

  10. Sybil says:

    It says it on the coupon doubler. Sometimes it says 2 and sometimes it says 3. Not to be confusing, but sometimes us cashiers let you use up to 5 in a transaction because the computer lets us. It usually lets us if 2 are from wed paper and 3 from sunday paper, etc.

  11. Ann says:

    I also don't actually see where it talks about using more than three doublers in a tranaction.

    • Tina in Spokane says:

      Well the “New” Policy states that for customer service for ALL that we are limiting 3 transactions per customer so that we may take care of all of our customer needs of time in line!

  12. Sybil says:

    I would like to know where it says in the store policy that it states that Albertsons has to adjust the doubler down to the price of the item, if the coupon and doubler exceeds price of the item? Like in your example. I work at albertsons as a Cashier and I do that, but I do not see anywhere that it says we have to. It is frustrating as a cashier when people say you have to do that.If you could show me where it says that I would appreciate it Thanks.

    • Tina says:

      You may want to read your updated Coupon Policy as of 5-21-2010. It states that when redeeming a cpn or doulble you may not exceed the value of the item, therfore to adjust the price of the cpn. Its new you can find it on your Portal @ work…under Coupon Policy (questions & answers)