Printable Coupon Acceptance Policy

We can only accept print-at-home coupons if they scan properly at checkout. Legitimate printable coupons are delivered using special software designed to print a properly rendered barcode on the coupon and limit the number of coupons printed.

We will generally not accept “FREE product” (no purchase required) print-at-home coupons. Buy one get one free coupons and other values that have a purchase requirement are acceptable.

We will usually not accept coupons for more than about 75% of a product’s value. For example, a $2.00 off coupon will be acceptable for a product that normally sells for $5.00 or more. But a $2.00 off printable coupon for a product that sells for $2.25 is unlikely to be legitimate. If there are exceptions we are usually provided advance notice by the manufacturer.

Coupons will be rejected if they appear distorted or blurry, altered in any way, or are obvious duplicates. You should always print the coupon yourself directly from the website or email that is offering it. Only then can you ensure you are printing a legitimate coupon. The coupon will never appear on your computer screen. A legitimate coupon is never sent as a graphic or PDF or sent in a Word document.

Print-at-home coupons should never be copied, sold, or traded. They should not be photocopied or scanned and distributed to others. They have unique serial numbers printed on them and follow an industry-standard format. Coupons are never sold and you should not pay for someone’s “time to clip” or other service fee.

Digital Coupon Acceptance Policy

Customers choosing to participate in the digital coupons are required to have an active online account with a valid, associated shopper card. Kroger employees or partners are prohibited to set up or otherwise maintain an online account not specifically associated to that employee or employee household.

A valid shopper card or an alternate ID is required for the use of digital coupons at the time of purchase.
Digital coupons and offers are deducted from a customer purchase prior to paper coupons or any other discounts and cannot be added back or removed once card has been scanned.
Limit one use per digital coupon per transaction.
Digital offers cannot be combined with manufacturer paper coupons on the purchase of a single item.
Digital offers do not double.
A limit of 150 coupons can be loaded per household at one time.
The store manager has the right to accept, decline, or limit the use of ANY digital coupon or offer.

Read and print out Kroger’s Printable Coupon Policy and Digital Coupon Policy.

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57 thoughts on “Kroger Coupon Policy”

  1. Somers531 says:

    Kroger changed thier coupon policy. No overages. Coupons will double but only up to the item being free. Example: I used a 0.75 cent off coupon on a 1.09 pack of tic tacs. they wont give you the extra 0.41 cents after doubling. they will give you the 75 cents plus 34 cents making it free. Also, you can use only 3 like coupons in one transaction. And they frown upon multiple transactions.

  2. Somers531 says:

    Kroger changed thier coupon policy. No overages. Coupons will double but only up to the item being free. Example: I used a 0.75 cent off coupon on a 1.09 pack of tic tacs. they wont give you the extra 0.41 cents after doubling. they will give you the 75 cents plus 34 cents making it free. Also, you can use only 3 like coupons in one transaction. And they frown upon multiple transactions.

  3. Maritza says:

    So last night I shopped at ralphs in Socal/Alhambra to be precise and Not only could I not use ralphs coupons with manufacture coupons but I couldn’t use manufacture coupons on anything that was discounted such as “managers special” items. The cashier said that has always been the policy. So is this standard? I didn’t read anything in the coupon policy stating that this procedure was or was not correct.

  4. Maritza says:

    So last night I shopped at ralphs in Socal/Alhambra to be precise and Not only could I not use ralphs coupons with manufacture coupons but I couldn’t use manufacture coupons on anything that was discounted such as “managers special” items. The cashier said that has always been the policy. So is this standard? I didn’t read anything in the coupon policy stating that this procedure was or was not correct.

  5. Maritza says:

    So last night I shopped at ralphs in Socal/Alhambra to be precise and Not only could I not use ralphs coupons with manufacture coupons but I couldn’t use manufacture coupons on anything that was discounted such as “managers special” items. The cashier said that has always been the policy. So is this standard? I didn’t read anything in the coupon policy stating that this procedure was or was not correct.

  6. Vas0498 says:

    Last week, I was told that you can not use a manuafacturer coupon and the store’s ecoupon together…is this new, correct? I have done it before?

  7. Vas0498 says:

    Last week, I was told that you can not use a manuafacturer coupon and the store’s ecoupon together…is this new, correct? I have done it before?

  8. Rsjohnson says:

    Kroger in Oak ridge, Tennessee will not allow you to use a paper coupon and your e coupon so be careful I had some coupons and because I had loaded a e coupon a month ago I was NOT allowed to use them and wasted my money.

  9. Rsjohnson says:

    Kroger in Oak ridge, Tennessee will not allow you to use a paper coupon and your e coupon so be careful I had some coupons and because I had loaded a e coupon a month ago I was NOT allowed to use them and wasted my money.

    • Rsjohnson says:

      and e coupons do not double!

    • Brittminor5 says:

      Hi! I was actually trying to get info on this store, it’s the closest one in my area that doubles coupons and was wandering if they only double coupons on certain days or an everyday thing? I would hate to have drove an hour on a wasted trip.

  10. Rsjohnson says:

    Kroger in Oak ridge, Tennessee will not allow you to use a paper coupon and your e coupon so be careful I had some coupons and because I had loaded a e coupon a month ago I was NOT allowed to use them and wasted my money.

  11. Vincat1 says:

    Can I use a manufactuer coupon with the kroger coupons I get in the mail?

  12. Jaivairia says:

    Is there a site for free manufacturer coupons?

  13. Dezzy151 says:

    I just wanted to say that I have printed out tons of coupons which you can SEE visably. As a matter of fact, I just printed out 4 of them today…directly from the site, or out of an email from the site. So, if you print it with only black and white ink, it might look like a copy, but it really is GENUINE.

  14. Lazaro Leal says:

    so is there a special day where coupons are doubled

  15. SaveyCindi says:

    My Kroger, in Huntsville,Al does not allow you to use a manufacturer coupon along with an e-coupon.

    • Greenelisam says:

      My Kroger in Bay City, MI will double coupons up to $1.00 – so a coupon for $1.00 off a product will double to $2.00 off, unless that exceeds the price of the item. You can use as many of these as you want, provided you have no more than 3 per exact item. Also, if you have ecoupons loaded onto your shoppers card, they have to use those first. I have been surprised several times by this since I wasn’t keeping track of what ecoupons I loaded.

  16. Angyl says:

    I hope I can still get a question answered from this thread. My kroger told me I could only use 2 of the same coupons per transaction, regardless if I had more than 2 of that item…maybe I don’t know how to read a policy…does it say that?

    • Suzie Bickers says:

      You shoul be able to use more than 2 it is usually most Kroger’s will not double more than 2 of the same item, but if they are not going to double then you can use more than 2 if you have more of than 2 of that item.

  17. Blossom1966 says:

    I got some coupons from Oscar Meyer for “free” deli meat kit and a “free” sandwich combo. Since they are not print at home coupons will Kroger accept them?

  18. Pamndavid1020 says:

    update…the krogers in louisianna they only except three like coupons per trans and will not let you do separte transactions ….this was a major blow to my couponing bc i drive an hour to shop there bc they r the only ones that double coupons and have a in store saving card so now i am stuck shopping at walmart till the new super market basket opens hopefully this new store will be good…..

  19. Ue says:

    what do they mean by doubling coupons? like using two mfg coupons on one item?

  20. Couponkesh says:

    I’m curious as to what Krogers doubles your 50 cent coupon. The one by me does not and I’m in Henry County,GA. Can anyone tell me what Kroger near me doubles the .50 cent coupons or where I can get this information? It would be really awesome if someone could help me with this.

  21. 82SILER says:

    I wanted to let people know that if you load coupons on your Kroger’s card the store policy is they HAVE to scan your kroger card and it will take off those coupons instead of your paper manufacturers coupons. SO the best advice I can tell you is if you find a better coupon then log in to the website and remove the ecoupon from your card. ESPECIALLY if the one you find can be doubled or tippled!

  22. 82SILER says:

    I wanted to let people know that if you load coupons on your Kroger’s card the store policy is they HAVE to scan your kroger card and it will take off those coupons instead of your paper manufacturers coupons. SO the best advice I can tell you is if you find a better coupon then log in to the website and remove the ecoupon from your card. ESPECIALLY if the one you find can be doubled or tippled!

  23. Debbie says:

    If you can use a bogo coupon with another coupon, how do you go about explaining that to the cashier? They tell us you can only use on coupon at a time. for example the old spice coupons in this weeks paper… buy deoderant and get body wash free ; then you have a 1.00 off two products. Can these two be combined ??
    We had a mean cashier today and would let us use them both. Then we found Krunchers on sale for 2/6.00 and had a dollar off coupon, that doubled making them 1.00 a bag. She limited us to 4 since we would be wiping out the shelf! Seriously…why do they care! So we will have to go back tomorrow and see if we can get more. ha ha!

  24. Deborah says:

    Dear Krazy/ In my area we don’t have Krogers or Safeway, but I think they are the same as Vons and Ralphs (?). We have Stater Brothers also, are any of these the same stores as Krogers or Safeway? If so are the sales the same?

  25. Kristi says:

    does kroger have a limit on how many coupons you can use with each order?

  26. TaNikka says:

    I just left my local Kroger, where the guy in the checkout printed off my receipt and compared my coupons to my receipt. Before he scanned any of my coupons he told me he had to “see if they weould let me use them because a lot of the items I bought were on sale, and they aren’t allowing coupons for more than 75% of the price”. The issue here is just last week I took $0.50 coupons to Kroger and they doubled them, making the items that I bought FREE…… according to the cashier, they have recently changed the policy so there will be no more “free” items from doubling coupons. I was buying a tube of toothpaste that was on sale for $0.98 with a $0.50/1 coupon. They manually made it not double.

    Disappointing… anyone else had this problem recently?

    • Jen says:

      Time for a new place to shop, wonder if he misunderstood because of the 75% rule for printed coupons (possibly not legitimate). Why do they care if you get the item free or not? It isn’t money from their pocket…I would ask a manager.
      I have run into a young cashier who said I couldnt use a coupon for an item that also had a b1g1. I explained the coupon was not for the free item, bit for the regular priced one. She said no, which makes no sense at all. I was in a hurry or I would have asked a manager.

    • Norma says:

      a local store i bought a few items and he looked at every coupon to see if it said not to double if it did he said he had to take it off.

    • Norma says:

      a local store i bought a few items and he looked at every coupon to see if it said not to double if it did he said he had to take it off.

  27. ShellyM says:

    My Kroger store will only accept 1 $3 off catilina coupon per purchase. So you have to split your order into however many coupons you have.

  28. Kelley says:

    another tip: my Kroger (southeast VA) will only accept 2-like printable coupons per visit.
    Kroger coupon policies not only vary by region, but vary by store. I have called corporate and they have to look up the regional coupon policies in order to answer your coupon questions.

    • Tabitha says:

      Yes it does vary but the coupon policy is the same at any Kroger but it is also up to that store manager as far as limitations, because Kroger reserves the right to limit quantities.

  29. Jasmine says:

    Does anyone know if they accept competitor coupons?

  30. jen harrell says:

    I can’t seem to find the policy where it actually says that you can use the kroger coupon as well as the manufacturer’s coupon. On kroger.com, you can load the ecoupon but then also print coupons, should those be able to be combined?
    The check out lady last week wouldn’t let me use the “kroger coupon” (that they send in the mail) combined with my manufacturer’s coupon and I just think I need to have something printed to show what the actual rules are. thanks so much…i LOVE your Krazy Coupon Lady blog :)

    • The Krazy Coupon Lady says:

      It depends on the region and store. Some stores will double a store coupon and manufacture coupon up to a $1.00 in value. The majority of the Kroger stores seem to be around $0.50 in value.

      I recommend speaking to the customer service and/or store manager to see what the complete rules are for your store location.

    • Tabitha says:

      Yes they can be combined!

      • Pamela says:

        Of course, our Kroger.. SW Louisiana, no longer allows the use of digital and paper coupons to be combined, so I have found it to be less expensive to use the coupons in combination with sale prices at Albertsons. Usually expensive, but GREAT sales if you have one in your area.

  31. Anna says:

    How do I get my coupons doubled? Do I have to get some kind of card or take my receipt to customer service or something like that?

    • The Krazy Coupon Lady says:

      Hi Anna,
      Only certain Kroger stores are doubling coupons. It varies by region and by store. Also, the amount that can be doubled is also different for each region and store. I recommend asking your store about their doubling policy.

      Let me know what you find out!

      Thank you,
      The Krazy Coupon Lady

    • nancy says:

      Kroger is my main grocery store. I think they would double your coupons without the store card, if your store doubles. I always use my store card. I have even called and e-mailed customer service for their store policy. I would go to the service desk and request their policy in writing and ask them if they go by this policy.

      • nancy says:

        I also wanted to add that if you forget your card at home, you can type in the phone number attached to your card at checkout and still receive the Kroger card price.

    • Tabitha says:

      Yes you must use your Kroger card in order for coupons to double and triple. Kroger will triple up to 35cents and double up to 50cents, but that is only on manufacture’s coupons store coupons sent to you from krogers or catalina coupons given to you after checkout will not double or triple when you use them. You can also load coupons on your plus card off the Kroger website and when you use your plus card and purchase that item the coupon will automatically redeem.

      • Smbridges says:

        They also do not double on digtal coupons that you load on your Kroger Plus card…just an FYI!

      • Norma says:

        my kroger doubles up to 50 cents period.
        no triples
        they don’ t have catalinas either
        you cannot use a e coupon and a paper coupon on the same item

      • Norma says:

        my kroger doubles up to 50 cents period.
        no triples
        they don’ t have catalinas either
        you cannot use a e coupon and a paper coupon on the same item

    • Pamela says:

      I know 100% for a fact that you must let them scan your Kroger card BEFORE entering coupons. This happened to me a few weeks ago. I didn’t want any e-coupons I had on my Kroger card to override being able to use my paper coupons, so I wanted to scan it last. When I looked at my receipt, my coupons hadn’t doubled or tripled, but I took it to the service desk, they explained why, and refunded we what I should have been discounted. FYI….

    • Cpnnewbie says:

      In Texas (in the houston and out skirt areas) Krogers has stopped ALL double and tripling of coupons.

    • Cpnnewbie says:

      In Texas (in the houston and out skirt areas) Krogers has stopped ALL double and tripling of coupons.