Printable Coupon Acceptance Policy
We can only accept print-at-home coupons if they scan properly at checkout. Legitimate printable coupons are delivered using special software designed to print a properly rendered barcode on the coupon and limit the number of coupons printed.
We will generally not accept “FREE product” (no purchase required) print-at-home coupons. Buy one get one free coupons and other values that have a purchase requirement are acceptable.
We will usually not accept coupons for more than about 75% of a product’s value. For example, a $2.00 off coupon will be acceptable for a product that normally sells for $5.00 or more. But a $2.00 off printable coupon for a product that sells for $2.25 is unlikely to be legitimate. If there are exceptions we are usually provided advance notice by the manufacturer.
Coupons will be rejected if they appear distorted or blurry, altered in any way, or are obvious duplicates. You should always print the coupon yourself directly from the website or email that is offering it. Only then can you ensure you are printing a legitimate coupon. The coupon will never appear on your computer screen. A legitimate coupon is never sent as a graphic or PDF or sent in a Word document.
Print-at-home coupons should never be copied, sold, or traded. They should not be photocopied or scanned and distributed to others. They have unique serial numbers printed on them and follow an industry-standard format. Coupons are never sold and you should not pay for someone’s “time to clip” or other service fee.
Digital Coupon Acceptance Policy
Customers choosing to participate in the digital coupons are required to have an active online account with a valid, associated shopper card. Kroger employees or partners are prohibited to set up or otherwise maintain an online account not specifically associated to that employee or employee household.
A valid shopper card or an alternate ID is required for the use of digital coupons at the time of purchase.
Digital coupons and offers are deducted from a customer purchase prior to paper coupons or any other discounts and cannot be added back or removed once card has been scanned.
Limit one use per digital coupon per transaction.
Digital offers cannot be combined with manufacturer paper coupons on the purchase of a single item.
Digital offers do not double.
A limit of 150 coupons can be loaded per household at one time.
The store manager has the right to accept, decline, or limit the use of ANY digital coupon or offer.