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84 thoughts on “Video: Extreme Couponing at Walgreens”

  1. Nickie says:

    Heather or anyone who has a binder the size of hers….where do you find a binder that large? I have looked everywhere with no luck. I carry 3 binders right now and would love 1 huge one.

  2. Sharon says:

    Hi Heather
    I had an issue buying cream of wheat this past week. It was $1. And I had a dollar off coupon. The register kept beeping at the coupons. This is the second time the cashier told me I can’t use a coupon for the same value of the sale item. Is that true? Or am I missing something? I stopped going to walgreens because of this embarrassing time. Please help me understand.

  3. Carrie says:

    I am SO glad I watched this video last night AND printed out the coupon policy as advised. I went into WAGS tonight where I needed to reference it with both the cashier and the manager who didn’t understand how to manually adjust the manu coupon. They told me it couldn’t be done. But then the manager took some time to read it and then fixed it. It sucked to have some angry stares behind me and waste about 5 solid minutes at the register, but I ended up with three Gain dishsoaps for sales tax only! Worth it!

  4. Vee says:

    Great video! I called corporate to verify if you can stack a MC and a monthly booklet Q and was told you cannot as they are both MC. How are you able to do this? I do hate walgreens and only go there when there is a REALLY good deal.

  5. Laura says:

    Heather, great video! Thanks for all you and Joanie do, you’re the best. Is there any possibility that you can add best rolling transactions to your weekly Walgreens list like Wild For Wags does? Would be most helpful to me! Thanks again.

  6. Teri says:

    Great info! I’m a coupon virgin though so I’m taking baby steps. Your binder is serious, you are truly the Krazy Koupon Lady!

  7. DeeDee says:

    Well good luck even if you have the coupon policy in your hand. Some stores will still refuse if the coupon exceeds the price of any item, telling you that they are not allowed to “hard key” or or make any changes to coupons or selling price even though their own policy says that they must.

    And of course no manager is ever available.

  8. Tara says:

    Awesome! Thank you so much!! Would love to see one for Rite Aid!!!

  9. Great video! It still seems so complicated though for my newbie brain. I think I’ll stick to Rite Aid, Target and Price Chopper as my main stores for now. I have had a LOT of luck at RA!

  10. Jodie says:

    An easy way to figure out the difference between maufacturers coupons and Walgreens coupons: if it is in a weekly ad or the monthly coupon book that Walgreens provides, it can be stacked with manufacturer coupons from another source, whether it says “manufacturer coupon” or not. My suggestion, be nice to the Beauty Advisors and ASK if you have a question, they are usually happy to help you figure it out.

  11. Erin C. says:

    (Must be another Erin on here — great name! lol)

    Catherine –

    (I am the Erin that posted right before you.) Yes, my store told me the exact same thing about adjusting the coupon value meant not being reimbursed for the coupon. I don’t understand why they put the “coupon amount must be reduced” part in their policy, if they are not required to follow it. (Or at least be honest about it and admit IF the register has the capability or not OR if they simply refuse to.)

    I am not asking them to lose money. I am simply asking that they follow the other similar part of their policy that says that they will accept the coupon in exchange for the selling price of the item. Even stevens!

    I am curious if the KCLadies have encountered this.

    • Jessica says:

      YES! I have had this problem over and over again. It is why I have sworn off one of my local Walgreens locations and almost the entire chain altogether. Whenever I’ve encountered a situation where the coupon value exceeds the price of the item (even by only a penny), the cashier has always refused saying the coupon exceeds the value of the item. When I calmly explain that, yes it does, and all that is needed is for them to adjust the value of the coupon, I have always been told very adamantly that they absolutely can not do this.

      My question for the KCL is this: How do you argue it when the coupon policy doesn’t actually say they have to adjust anything? Copied and pasted from the Walgreens site: “In the event that any item’s selling price is less than the value of the coupon, Walgreens will only accept the coupon in exchange for the selling price of the item. Coupon redemption can never exceed the selling price of an item and no cash back is ever provided in exchange for any coupons.” Clearly it doesn’t say they have to do anything to make the coupon work, which makes it very difficult to argue the adjusting down thing. I even tried to contact corporate through their website but was just that much more frustrated by the fact that you can’t even EMAIL them without providing all of your contact/address information, including phone number…and no, you can’t leave it blank or put a bunch of x’s.

      I really want to shop at Walgreens because there are some great deals to be had but, in my experience, it’s not usually worth the frustration.

      • Kristin M says:

        Hi Jessica,

        The line I would focus on is “Walgreens will only accept the coupon in exchange for the selling price of the item” – meaning, if the item is $1.99, and the coupon is $2.00, they will accept the coupon for $1.99 (adjust it down).

        Their language is telling you THEY WILL accept the coupon, but for the selling price of the item. Therefore they have to adjust it down.

  12. Shannon says:

    I am going to a Walgreens in a different state – can I take those RR and use them at any Walgreens? I have never shopped there before but with all the great deals I see and this wonderful video on how it works I will start!!

  13. Eva says:

    Wow! Very informative video. I wasn’t aware of the # of items vs. # of coupons requirement. But then again, I usually find all kinds of cheap “fillers” to add to my transaction(s). I also didn’t think to give the BOGO manufacturer’s coupons before the store coupons for a better deal.

    Side note: Very impressive coupon binder. Not gonna lie, I was a bit distracted by it while watching the video haha :)

  14. lily says:

    Does anyone know if you can use the RR anywhere other than Walgreens, since they are CAT’s.
    thanks :)

  15. Janet says:

    Wow, check out that binder, lol!! Thanks for the video….Walgreens is very confusing!! Only going there without the family!! ;)

  16. Erin says:

    I have to say that I was in walgreens today…I had the deal where it was clearance skittles for 22 cents. I had a coupon for 50 cents off two. Of course that made a difference of 6 cents. I fully expected them to just take off 44 cents and did not expect them to take off 50 cents. The cashier of course had to call the manager who in turn would not accept the coupon. I said all you have to do is give the coupon for the value of the items and that I’ve done that before. Her (or the manager on the phones) reply was that they would do that if it was a penny difference and not 6 cents….really…wish I had the policy with me…just printed it out. I didn’t have it in me to disagree over 22 cent skittles, but I wasn’t happy about it…..

  17. suzie says:

    OK, I have a question, I don’t know if its just the particular walgreens that I go to, but they will not allow me to use manufacturer coupons AND a register reward together, am I wrong in thinking that isn’t right, they are supposed to take both, they tried to tell me that since I am using manufacturer coupons I can’t also use a register reward with it, as it is also a manufacturer coupon? I don’t shop at walgreens much because of this reason, I am assuming it depends on the store manager and what they allow. can someone let me know about this, thanks!

  18. Catherine says:

    So I was at walgreens few days ago and did the transaction
    5 trial size breathe right strips (2 pk) $0.99 each and the manager refused to take my 3 $1.50/1 coupons. There was no overage and he said there was no way he could manually adjust the value of the coupon. I gave him a chance to look over the coupon policy but he still wasn’t willing to ring it up. He took my phone number and called the next day after talking to corporate and told me that I was interpreting the coupon policy wrong. I was told that the coupon can never be adjusted because walgreens wouldn’t be paid by the manufacturer. I went to a different store today and that same exact transaction and got no beepage and no fuss.

    • robin says:

      WoW Catherine! Do you happen to live in Texas? LOL That sounds like the same man that told me the same exact thing at one of the walgreens that I go to. It worked at another store just an hour before that. Imagine that! He argued and told me he knew his coupon policy. Really? I have not went back to that store since then.

    • DeeDee says:

      Catherine, I had the exact same problem, but I am in the midwest US. Same exact product too. Same baloney excuse from the snotty cashier who informed me they had worked for Walgreens for more than 20 years and they aren’t allowed to adjust anything. I even had the coupon policy in my hand. The cashier finally did it but was nasty as all get out.

  19. Erin says:

    Hi Heather -
    Thanks for the video!!

    I have run across a Walgreens situation that maybe you can offer some advice on…

    I have had a couple of cashiers and an assistant manager tell me that they have no way to adjust down the price of the coupon, unless there is a space to write it in on the coupon (ex. B1G1 type coupons). I have shown them the coupon policy and still got the same response. Any advice? Have you had instances where they have adjusted down the coupon amount? (Just so I know it is actually possible! lol)

    Also, with the scenario you mentioned above (the gum) – what about if you have two different products, a MC for B1G1, MC $off, and a store coupon? Example — the Visine scenario at Walgreens right now. What is the best order?

    (Or does anyone else have advice on this?)

  20. Claudia says:

    Thanks so much for the video. I finally understand why they sometimes won’t take all my Register Rewards – No filler item!

    Maybe you could answer another Q – Sometimes when I print online coupons they say things like “SUPERCENTER” or “WALMART”. The code always begins with 5 so I think that is a manufacturers coupon.

    Can these coupons be used at any store or just the store printed on the coupon?

    Thanks !

    <3 the binder

  21. Shannon says:

    OMG, I just went shopping at Walgreen’s yesterday and oh how I wish I knew about the rolling of register rewards. I was not aware of them allowing multiple transactions. Looking back, I probably could have saved quite a bit of money.
    Is there a limit in the amount of transactions you can do?

    Thanks so much for the helpful information! You gals are the best!

  22. Lindsey Logan says:

    A few weeks ago a cashier at Walgreens mentioned to me that they will no longer be allowing customers to use RR the same day they receive them. The next time I went there I did one transaction at the pharmacy and took my RR to the front and did the other transaction and there was no beeping. I’m wondering if they are trying to make it more difficult for couponers.

  23. Jeaneane says:


  24. Mary says:

    Thank you so much for this video. I am new at this and it really helped to hear someone speak. Would you please do one for RiteAid as well.

    Does anyone do BiMart?

  25. Stacy says:

    Love your video!! I especially love seeing your cat’s tail going back and forth at the bottom of the screen :)
    Thanks again for all you do to help us out.

  26. OneTime says:


    Thank you for all you do… You have so helped our home..

  27. Jennifer says:

    Definitely could have used this a few weeks ago when trying to buy Huggies there. It was way, way, too complicated and I vowed it just wasn’t worth it for me. I’m stickin’ with RiteAid and Target ;)

  28. Renee says:

    LOL :) You’re cat was so cute sneaking in during your video!!! I have a gray cat too. She’s a MESS. LOL :)

  29. Shelley says:

    Thanks for this video. I learned a lot, I just started couponing and did a walgreens trip yesterday and had to learn alot of the things you just taught in this video the hard way. It felt like a big old ordeal but I got it all worked out and ended up getting some great deals, and learning a lot for next time. Now I’ll know for next time.

    I do have a question though. The manager told me that on a buy 1 get 1 free you cannot use 2 coupons. The items were buy 1 get 1 free and the price was $5.99. I had 2 $3 coupons to use, so basically making them free. I tried to do that and it wouldn’t accept the 2nd coupon. Now I know why after watching your video. So the cashier called the manager and she said that you can’t use 2 coupons on a buy 1 get 1 free. After the manager left, the cashier said, I think it’s because the coupons equal 1 cent more then the item price. So then I bought 6 items all buy 1 get 1 free at $5.99, and used my 5 $3 off coupons and ended up paying just $3 for all 6 items and it worked just fine. So in the event that this happens again and I don’t want more then 2 items, would the policy be that they just change the coupon amount to $2.99 to make it so it’s equal to the price of the item? The policy talks about buy 1 get 1 free items but it’s not very clear about adjusting the coupons on those. Just curious!

  30. Melissa says:

    Does anyone have a cheat sheet they use when they shop? A list of all items with a price they should be paying for the item (after coupons), rather than paying retail for it.

    I started to create one, but am new at this and there are a bunch of items I haven’t bought yet with coupons so I don’t know how low I can/should be getting them for.

    This would be great for beginners, like me.:)

  31. Emily says:

    Actually, at walgreens, most of the employees & managers don’t really pay attention to the limits of the in a coupons. They really just go through.

  32. Sylvia says:

    Thank you so much for this video :)

    I have a question about fillers-so I for instance I wanted to buy three Gain dish soaps, and I had 3 manufacturer Gain coupons and 1 Walgreens in-ad coupon, would I have to get only 1 filler, or 3 fillers since the in-ad coupon takes the price down on all three Gains?

    • Shannon says:

      Sylvia, you wouldn’t need any fillers in your scenario because you are buying 3 items and have 3 manufacturers coupons (walgreens in ad coupons do not count against your total). Now if you wanted to use a RR to pay for your items, you would need 1 filler to use 1 RR. Make sense?

  33. Rebecca S. says:

    I only tried shopping at Walgreens once and even with the coupon policy the manager would not allow me to adjust the coupon price. She told me they may let that fly at other stores but not at that store. After some more questions she finally came out and said that it depends on the individual Walgreens store.

  34. R says:

    Ok. The big question is what happens to you if you don’t have a filler item? (besides the beeping register) does it reject the last coupon? Do you get pulled aside and spanked? what? The reason I ask is I’ve had more coupons than products a number of times at walgreens. Never had the register beep or anyone say anything to me. I may not be as dilligent as I need to be reviewing my receipt so I wonder if I’m secretly being penalized. Thoughts?

    • Marcee says:

      The coupon to item ratio is for when you are using registar rewards. You can have 1 manufacturer and 1 in-ad coupon per item and be fine. But can’t use an RR w/out a filler. The register will beep, but that’s all. So, if you have 6 lotions and 6 manf coupons and 1 in ad coupon, the in ad coupon will take off the right amount for all 6 lotions, but you would have to buy 2 filler items if you wanted to use an RR…

      6 – lotions
      6 – manf coupons
      1 – in ad coupon
      total items: 6
      total coupons: 7
      Need 2 fillers, then total items would be 8 and you can use 1 RR in that transaction. HTH :)

      • Jennifer says:

        I have been shopping at Walgreens for awhile now and how you described it is not how I work it at my Walgreens. If I have 6 lotions and have 6 manu coupons, 1 in-ad coupon, and one RR, then I would only need to have 1 filler item because the in-ad coupon does not count towards the coupon/item ratio. It’s my understanding that the coupon/item ratio is for items to manu coupons only..and RR are manu coupons and that’s why you would need a filler in the example you described. Does that make sense?

    • judi says:

      no spankings at my walgreens but if I have MQ for every item it will beep and say exceeds coupon limit if I try to use a register reward.

  35. Connie says:

    Excellent learning! I’m so glad you unlocked the order for Walgreen’s as I’ve had a couple of different trips that didn’t work out for OOP and now I know why!

  36. lisa says:

    Awesome video. Very informative, but I’m still a little unclear on one thing. I understand that there have to be more UPCs than coupons, but what if you are buying 4 items and are stacking MQs with Store coupons for all 4 items (8 coupons total)? Does that mean you have to buy 4 filler items??

    • Jennifer says:

      Store coupons do not count towards your coupon to item ratio. So, no, you would not need to have 4 filler items for that. HTH!!

  37. Mary says:

    this video reminded me why I will NEVER shop @ Walgreens. They make it too difficult on their best customers!

  38. nicole says:

    I have been shopping at walgreens for awhile and you can get some great deals! I was wondering if you buy 2 items like the lotion she did she used a $3/2 and if you used a registar reward you would still have to have a filler right, because the 1 coupon is for 2 items?

    • Sara S says:

      Yes Nicole, you are correct. If you are purchasing 2 items and have a coupon that is “$XX off 2″, then in order to use a RR to pay for the transaction, you would need a filler item.

      • nicole says:

        Thank you!! Thats what I though, but wanted to make sure I couldnt have been saving more money.

    • Jessica says:

      I have never once had to have a filler item for this type of scenario. Not once. It is ONE coupon, and so it counts as ONE coupon.

    • Jessica says:

      No, Nicole. One coupon counts as one coupon, even if it is $3/2 or $1/4 or whatever, it is ONE physical coupon.

  39. Renee says:

    OMG! I am new at this and I just went to Walgreens today to purchase four Dove deodorants that were in the weekly ad (in ad coupon) and I also had four of the 2.00/1 Dove deodorant manufacturer coupon. When he rang me up I didn’t understand why I owed as much as I did but didn’t question it b/c I figured I was still getting a deal at $1.65 for four deodorants! So I wish I had seen this video before going there and I would have know to get a “filler” item! I will know next time! I love the video…now we just need one to go along with shopping at Rite Aid and CVS as well! The drugstores are so confusing but Walgreens is the MOST confusing! Thanks for all your help!

    • Jennifer says:

      You don’t need a filler item for the deoderant deal. You bought 4 deoderants and used 4 manu coupons..the ad is not a coupon. I just purchased 5 of the deoderants tonight and had 5 coupons and my total was .85. I don’t understand how yours was that high for only 4???

  40. Cindy says:

    Great video!! You were very through in your presentation! Many thanks to you Heather & Joanie for all you do for us on KCL.

  41. Kristine says:

    Thank you for the tutorial,I’ll recommend it to friends. :-)

    I have a Wallgreens Q not covered in your video…

    Yesterday,at Wallgreens, I wanted to purchase:

    4 pkgs Extra gum
    Used: (2) $0.50/2 – Extra Gum, 15-Stick Pack

    Manager stated they couldn’t do the transaction. Though I had FOUR items and TWO coupons, the coupons count as FOUR coupons as they cover 4 products.

    I canceled the transaction b/c I didn’t know if the manager was correct or not & wanted to check here first.

    If he is correct, I do understand the “filler” concept. I just never heard anyone talk about how coupons stating something like ONE “$1.00/2″ coupon is considered to be TWO coupons at Wallgreens ?!

    True or False?

    Thank you to all that answer! :-)

    • Gina says:

      Uhhh, I think that manager was in the wrong. You CAN use (2)$0.50/2 on 4 paks of the gum. Each $0.50 coupon covers two paks of gum (25 cents off each pak). So yes you had 4 items, and 2 coupons. There should have been no problems with that transaction. Sounds like another clueless manager ;p

    • Sara S says:

      If that is ALL that you intended to purchase, I don’t understand his thinking behind this! But ultimately, he is correct in stating that a coupon that says $XX off 2 IS attached to both of those items.

      EXAMPLE: You are buying 4 items, each costing $1. Your total is $4. But you have 2 coupons that say “$1 off 2″. Your new total is $2. If you want to use a RR to pay, you do need a filler item because all 4 items are “attached” to a coupon.

      Hope that helps!

      • ling says:

        I have heard if you scan the register reward first, then scan the other two coupons, the machine wont beep at you.

      • Jessica says:

        That is not true. A coupon attaches itself to 1 item. 1 coupon is 1 coupon. That is what is so great about having coupons for $1/2 or $1/3. You have more items than coupons. I do this almost every single week at Walgreens. Count the manufacturer coupons. Count the items. As long as you have as many items as manufacturer coupons, you are fine.

    • Heather says:

      Your manager is definitely wrong. Did he try actually ringing it up? The Walgreens cash registers will beep if you are over your coupon limit and will say “too many coupons” so if it didn’t beep, he should have let it go through.

      • jacquie says:

        I have had this problem too. the register will beep at me so I have found that if the coupon indicates x off two items then those two items are counted with the coupon so one coupon = two upc codes.

        I have also had the problem that my store does not allow coupon book coupons on top of a man. coupon – I like the idea of trying to explain about manuf codes start with 5 – but is thier anything from corp that I can use???

  42. Kim says:

    Can you explain why handing over manufactuer’s coupons first would result in more savings? I don’t get it.

    • The Krazy Coupon Lady says:

      The order is important, especially in a scenario like this:

      {BUY 2} Dentyne Gum Regular Price $1.00 each
      -Manufacturer coupon for Buy 1, Get 1 FREE (or -$1.00)
      -Walgreen’s In Ad Coupon for 2/$1 (or-$1.00)
      Final Price: FREE

      Here’s what it would look like if you gave them the in-ad coupon first:

      {BUY 2} Dentyne Gum Regular Price $1.00 each
      -Walgreen’s In Ad Coupon for 2/$1 (or-$1.00)
      -Manufacturer coupon for Buy 1, Get 1 FREE (or -$.50)
      Final Price: $.50

  43. Jennifer says:

    Very helpful. Thank you.

  44. Sam says:

    Great video – lots of information!!! I’ve always been intimidated by Walgreens, but maybe I’ll have to give it a try now!

  45. jennifer says:

    Very nice video. The only thing I have trouble with at Wags is the in-ad coupons. Let’s say your using 1 in-ad coupon (limit 6) and you buy 6. Do you need a filler if you have 6 maufactuer’s coupons or not? (Will the coupon work on all 6 items as 1 coupon or 6 is what I’m asking I guess)

    I don’t play walgreens much, but I did do the Sinex MM a few weeks ago, but just used my RR to get a 3-set of christmas raindeer lights for $7 after reward. (50% clearance.) So $13 oop for 4 sinex and the raindeer.

    • Sara S says:

      The in-ad or other Wags coupons DO NOT count toward the total item-coupon ratio. So, if you buy 6 products, have 6 manufacturers coupons, you can still use the Wags coupon (you only need 1 coupon and it should automatically take off whatever amount X 6–but make sure you watch the register so you KNOW the appropriate amount came off!).

  46. tonya says:

    Great video!!! Thanks for the tips. I would love to get better doing the rolling of transactions and this explains how. Thanks!

  47. Trisha says:

    Hi there! Love your new video :) Thanks for all your help with couponing! I have been loving Walgreen’s RR the past couple of weeks ;)

    I have one question though, I didn’t think we could stack the coupon book coupons because they say the are manufacture coupons. So your Walgreen’s will accept 2 manufactures on one item??



    • Kara says:

      I always have the same issue as Trisha! When I try to use a coupon from the Walgreens coupon book and a MFR they say I can’t because they are BOTH MFR even though the Walgreens logo is all over!

      • Natalie says:

        I’ve had the same Problem at Wags, the manager tried to tell that i couldn’t use the Coupon booklet coupons plus a mani coupon, which is not true.
        I explained it to him. The mani coupons start with a 5, the Store coupons start with a 0. Hechecked and found out i was true so he finally let them true. So annoying though but i stood my ground.

        One question though, i’ve used 1 mani & 1 Wag Q for 1 item, had for example 5 items with each one mani Q and 1 Wag Q and they got through but if i use a RR Q on top of that i have to get a fller item?

  48. Julie says:

    HI. My walgreen cashiers insist that they have to scan the walgreen coupons BEFORE the manufacturer coupons. Is there any way I can handle this to get them to scan the manufacturer coupons first? Thanks.

    • Adhis says:

      Can’t you just pull out your manufacturer coupons out and hand them over without nothing else? I do this at my store. They always think I’m done with my transaction, and then I hand them over my next stash of coupons.

    • Sara S says:

      It does depend on your cashier…it seems that some of them are a little high-strung and on a little bit of a power trip!
      I hand them ONE.COUPON.AT.A.TIME. This allows me to make sure that the correct amount is coming off for each coupon and also allows ME to control the order in which they are scanned.
      It doesn’t usually make a HUGE difference in the end but occassionally, you get a better deal by doing manufacturer’s before Wag’s coupons.

  49. Tia says:

    Thank you, Heather!! That helped answer a lot of questions I’ve had before. Also wondering if that was your coupon binder!

  50. Lisa says:

    Great video Heather, I always have issues when shopping at Walgreens… good information regarding the sequence the coupons should be applied… again thank you ladies!!!

    I was wondering that too if that was your coupon binder? How do you construct your binder?

  51. Laura says:

    I love your sweater too, and is that your coupon binder???

  52. Kelly says:


    Great video! This is sort of a silly question, but where did you get your cute sweater in this video? I love it!

  53. Curious George says:

    I have to be the first to ask. Is that your coupon binder on your left?

    “Is that your coupon binder or you just happy to see me?”