Okay!  You’ve asked for it, and here it is! Lights, Camera, Action!
It’s me, my binder, a camera, and we are at Walgreens! :) Wahoooo!

If you’ve been wondering how to plan your shopping trip at Walgreens, what it looks like to do lots of little transactions, and what you do when you need a last minute “filler” item– this is the video for you!


Leave a Reply

219 thoughts on “Video: Shopping with The Krazy Coupon Lady AT Walgreens!”

  1. yove says:

    thank you for the video it helps me understanding a lot how to shop at walgreen, unfortunately on my trip to walgreen yesterdayi was little bit confused…. i had 3 transactions, for the first transaction i need to pay $8.00 after using my manufacture coupon so i used my older $8.00 RR, and produced me 2 RR $2.00 and $8.00, on my second transaction i need to pay $12.58 after allmanufacture coupon and in ad store coupon, i want to used my 2 RR from my first transaction but the cashiersupervisor tol me i cant used 2 RR together, so i used the $8.00RR and pay the remaining balanced as cash and produced me 3RR, $4 $4 and $5, and for my last transaction i only had 2 items so i uded 2 coupons and pay wanted to pay the rest using my RR but the cashier didnt acceot it, and told me, if i want to used my RR and i cant used my manufacture coupon my items cost $9.99 and used 2
    $2/1 manufacture coupon so my remaining balanced is $5.99 but they didnt accept the RR so i pay cash……is this make any sense at all that i cant used my RR?

    hope to see any reply to help me understand a situation like this..


  2. Ruth says:

    Thank you for this video. I didnt undestand the filler items until I got home today from a disasterous trip to walgreens. Now I understand and that wont happen to me again.

  3. JD says:

    Thanx for the video. I’m surprised no one has said this before but that camera is super-flattering on you. What a hottie!

  4. msjulsk says:

    I so wish I’d read this discussion before I trotted off to Wags last night with list and coupons in hand. I went at 11 pm to avoid the crowd and long check out process. I had no idea I should have given my coupons in a particular order: manufacturer, then in store ad coupons, then RR coupons.

    I finished a little after midnite, and although the savings were good, I had expected to save more. I realized Wags didn’t give me any of my RR coupons at the end (about $17 worth ). So today I went in and spoke to the manager. She said because I’d used so many coupons, I wouldn’t get any RR coupons. I had purchased 48 items and only used 14 manufacturer coupons, so this didn’t make sense to me. I asked her where that policy is stated in the ad or where it’s written at all and she said it wasn’t written but that several Austin area stores besides Wags, like Walmart and HEB are going to stop being so lenient with their coupons because they’re losing money due to extreme couponers. We discovered in my situation, because I shopped at midnite, the system didn’t give me the RR coupons because it was processing the next day’s business.

    The manager told me she’d give me my RR coupons just this once but that she’d be written up for it. I thanked her and offered to write a comment card that she gave me great CS, but she said she’d be written up anyway.

    Now that I know what to do, I’ll try again at another Wags. Thanks!

  5. Alicia says:

    Hey…great video…am new at this and noticed the tape sale is going on again…was able to use 2 manufact. coupons and their coupon to get the tape for free…but I was wondering…is it possible to use 3 man. coupons and have the $1 count to other items in the transaction??

  6. Kathy Kurth says:

    Great Video! I used to work at Walgreen’s and here is a little tip that I see you did, but didn’t mention. You can check out at the cosmetics counter, you are less likely to get a bunch of people lined up behind you :) and the store employees usually appreciate you doing so because it doesn’t hold up the regular lines. And here is one more tip for everyone. If you are finding things out of stock when you go in, ask when there stock day is, all products come in once a week on a set day. Our stock day was Thursday and the truck was there when I got there first thing in the morning.

  7. Nicole says:

    Hey ladies, I am a Walgreens employee AND a fellow couponer. Just wanted to give a heads up that most stores will NOT be allowing walgreens coupons and manufacturers coupons. This is NEW. If you want to contact me feel free! If you have any questions please let me know! I am just as upset about it as you all are!! We have had to place signs up all over letting our customers know the new policy and nobody is happy about it :(

  8. Myrna says:

    Thanks for this video! So helpful. So I know this is not exactly related to coupons, but can I ask what kind of wallet you carry? It looked like it had dividers and as someone who carries tons of receipts in their wallet having one like your would be so helpful.


  9. ashley says:

    I know this is a stupid question but I am extremely new! What do you separate transactions for? Is it only one RR deal allowed per trans???

  10. Sam says:

    GREAT FILLER ITEM TO USE THOSE RR’s UP. Buy your Sunday Newspaper(s) there. You can use one RR per Newspaper.

  11. Sunner says:

    Hi! I just wanted to say that I love your site (been spreading the word on my FB profile,lol) & your videos…they’re very helpful & informative. I’ve been a fan of the KCL ever since TLC aired their special on Extreme Couponing (before it became a show or series). Keep up the good work! I appreciate everything you guys do…I’ve learned a lot from you both. Hope you’re having a great day! God bless! =)

  12. Sharon says:

    Thanks Heather for the video! Well done and great job! I too am a KCL newbie. Have only been couponing a few days and from your video how to set up a binder to the Walgreens video (sorry though, I am not a Walgreens fan!) the video has really helped in getting a grasp on the whole process. Haven’t memorized the coupon coding yet. Your videos really help SO much, put it all together and daily when I get my KCL latest on everything the info is wonderfully overwhelming when trying to see what’s out there but the best invention ever you and Joanie are to be applauded for the vision. I may be a newbie, Coupon Virgin and haven’t learned the coupon lingo or trying to grab the coupon basics but I am hopeful that the impact will benefit our household. QUESTION: Heather or Joanie, if its okay to ask here (didn’t know where else to ask questions), after the step of creating the binder should I then collect the coupons from my papers etc and THEN create my grocery list? I wasn’t sure. I had my first trip to the store and got groceries based on the coupons I had largely collected. Can you give insight to ensure I did this right or not? Also, I have found that I cannot download or print from any of the sights to retrieve coupons not compatible to my Mac. Which is too bad. So I rely on my favorite 5 stores for there coupons that I am a reward member. Ladies, or anyone willing to extend any suggestions I appreciate insight if I have missed any coupon opportunities. I am truly a newbie in California by way of Idaho (Boise) where I actually first saw for the first time Extreme couponing – WOW! Thanks for everything :) !!!

  13. Samantha says:

    Great video! Thanks so much for taking the time to put this together and share. Helps me understand the multiple transaction process. I always feel badly when I hold up the line, so it was great to see you didn’t have people huffing and puffing in line behind you. A few days ago I went on a walgreens run and saved a bunch, but there was a guy behind me that seemed really annoyed. I felt badly about that! Thanks for all you do – you are really helping me save money for my family!!!

  14. Natasha says:

    I noticed in the video, that you used RRs to pay for some of your transactions and you were still able to receive another RR. I was told that if I used a RR to pay for a completely different item that also printed a RR, I could not receive the RR. How were you able to do this?

  15. Krista Mattingly says:

    I have a question, how do you know which products to put in each envelope. I am still learning, thank you

  16. TK says:

    Just wanted to let you know that I watched your video yesterday. I had to make a trip to walgreens for just two quick things which were out of stock, but decided to check the end aisle since you mentioned it. To my suprise, they had the color wonder on the go packs marked down to 25 cents! I couldn’t believe it. I had looked for these before easter when they were on sale for 1.50 and my store had none and told me they weren’t getting any either. I bought plenty for my 4 year old daughter! Thanks for mentioning that as it is something I sometimes forget to check.

  17. TK says:

    Just wanted to let you know that I watched your video yesterday. I had to make a trip to walgreens for just two quick things which were out of stock, but decided to check the end aisle since you mentioned it. To my suprise, they had the color wonder on the go packs marked down to 25 cents! I couldn’t believe it. I had looked for these before easter when they were on sale for 1.50 and my store had none and told me they weren’t getting any either. I bought plenty for my 4 year old daughter! Thanks for mentioning that as it is something I sometimes forget to check there.

  18. Kelli says:

    Thank you! Thank you! Thank you!!!!! I am new to this and everything you are doing is soooo helpful!!! Not only am I new, but a little slow when it comes to math so I was wondering if you have a spread sheet that will break down all the numbers? You know, a blank one that we can fill in the numbers and it will formulate a total for us including the coupons? That would be a huge help.

  19. Toni says:

    Heather, why did you have to add the two candy fillers at the end of transaction 3? TIA.

  20. Bonita says:

    Thank you Heather, the video was very informative. I still have lots to learn and was feeling a little disappointed with my shopping trip to Walgreen’s today. I had my whole trip planned, had my envelopes with my coupons and my list…but became very confused during check out (I had 5 transactions). I thought that my purchases would be about $22.00 and that is only due to my need to purchase Allegra, but it came to $32.00, and I did end up with an extra $4.00 RR. The manager was so kind and patient that he even showed me how to properly check out and that I would need filler items…but by that time my mind was spinning and well I…just couldn’t think anymore. HaHa! He even told me the best times to shop with my coupons and wished me luck for next time. I saved 50% but was striving for better. Thank you for sharing!

  21. K.Jones says:

    When did you do this? I live in Ky. and my ad doesn’t have the scotch tape.

  22. Tyler says:


    Thank you so much for taking the time to teach others how to save money while not having to sacrifice their own money to do so.

    You are such a blessing to so many people.

    I am new to couponing(as most of us are) and am thankful to have come across your website. It has helped me so much. I visit at least 3 to 4 times a day to see what else you and others have found.

    Your videos are very informative and have made it so much easier to grasp the concept of coupons. Keep them coming.

    Thank you so much again.


  23. Yvonne says:

    I love the envelope idea and that you prepare before shopping. Unfortunately you can’t do that here. Stores are often wiped out on monday already. So if you dont go sunday you might be out of luck and then it is really hard to organize and prepare everything up front just to come to the store and find half of the product you are looking for not in stock anymore. It gets really frustrating!!! :-(

  24. Muriel says:

    Thanks for the video! I am a visual person also, so it does help.
    I look forward to seeing more. :)

  25. Iris says:

    So can someone please explain to me how to use a BOGO coupon on a BOGO item? Im confused..

  26. Monica says:

    Video was very helpful! Look forward to the videos each week. I’m a visual person so to see this step by step really helped! Thanks!

  27. Courtney says:

    Can you earn more than one RR per transaction. For example. If you buy two different products that are offering RR’s will you recieve one for both of them or just one?

    • Brenda says:

      Courtney- Yes you can. I do this regularly. Because Walgreen’s usually has limits, avoid doing more than one of the same RR deals in a single transaction. However, it has never been a problem to put several different RR deals in one transaction. For example, you could purchase a Proglide Razor RR deal + a Reach toothbrush RR deal + a Goody’s hair clip RR deal in a single transaction. No problem, at least in my area. You could also even pay for them with previously earned RR’s, but then you might need a couple of small filler items. Depends on the number of coupons you’re using. Do keep in mind, though, that if those earlier RR’s came from these same exact deals, you would not get new RRs for to replace them. (Also, in this example, the Goody’s product would sort of work as a filler since there was no mfg. coupon for it.) HTH

  28. Sonya says:

    Is WAGS the only drugstore (including Rite-Aid and CVS) that limits the amount of RRs (+Ups, EBs) that can be used in a single transaction?

  29. Gena says:

    I have a question. I went to WAGS yesterday and bought 6 boxes of Nature Valley granola bars. I had coupons for .55/2 and 3 $3 RR. It would not let me use the RR because there was not any one item more than $3.00. Is there a way around this?

  30. Emily says:

    KCL, awesome video, and discussions! Thanks so much for the explanation on the order of presenting coupons. I noticed that I missed out on a Gillette body wash free scenario a few weeks back, because I handed the cashier a stack of coupons and thought she would read my mind :)

    Many thanks!

  31. Kayla says:

    The best way I’ve came up with to think of using Register Rewards is you think of them as a Manufacture coupon (which is states they are on them). So if you’re buying three rolls of toliet paper, have a coupon for each roll AND you want to use RR to pay – you need to throw in one cheap item PER register reward so the RR will work. This makes it so much easier while i’m shopping at WAGS.

  32. Bettye says:

    You can use a lot of envelopes doing this. I save all the return envelopes I get from my junk mail and use these. FREE!
    I agree, I have my purchase plotted but the store is out of most things and I have to figure out a new senario on the spot-not good. I go home-or to CVS.

  33. perfektlys says:

    I loved the video. I have always been intimidated with shopping at Walgreens because of the whole coupons and RRs. Here is my question, how do you know what to put in each transaction? what are your guidelines? How do you decide?

  34. becky says:

    Thanks so much for the video. It was very helpful. I am going to try the envelopes!!! Thanks! Keep the vidoes coming!

  35. marisol says:

    GREAT video! thanks so much….cleared up many little things for me like the “filler”, and using ur coupons before anything else. You are pretty awesome!

  36. Melissa says:

    This may have already been answered. If so, I’m sorry. My toddler’s getting grumpy so I couldn’t read through everything right now. I’m just starting out with the Walgreen’s couponing system. I went last week and was told that I could not use RR in the same transaction that I used any P&G coupon. I left the store with $15RR because they wouldn’t let me use RR for any of my transactions, since most of my coupons were P&G. Can anyone help me figure this out? TIA.

  37. Kathy says:

    Great video and I LOVE Register Rewards! Unfortunately, I think we are all getting so good at couponing that my Oregon Walgreens is now telling me that managers had a big meeting last week and have changed/clarified the rules.

    What they are telling me, and is there any way you can verify the truth to this, is that for those items that are free (i.e., pay $2, get $2 Register Rewards), they are limiting you to one per day. After Saturday at 5:00 PM, it is unlimited. This is to ensure that as many customers as possible get free products.

    Secondly, they are not acknowledging the “free” items as a purchase. For instance, your site had a scenario with a buy one get one free product and B1G1 free manufacturer’s coupon where you got pay $0 for the two items. They tell me I have to pay for one, and with the coupon I get two free. Still a great buy, but not free. Any thoughts?

  38. Mandy says:

    I understand the BOGO sale with a BOGO coupon but my question is what if Wags has a sale on NYC Color make up buy one get one half price and I have a coupon buy one get one free. How do I use that? and I have an additional NYC color $1.00 off coupon.

  39. vicki says:

    hey heather do you ever shop at walmart and price match? if so do you try bogo items?

  40. michelle says:

    Question about walgreens.

    Lets say I bought toothpaste and it earned a RR. Can I use that RR I just earned on another tube of toothpaste and still earn the RR?

    • Brenda says:

      Michelle– Yes, at Walgreen’s you actually can use your RR from your first purchase of the tubes of toothpaste to pay for your second purchase of the same brand tubes of toothpaste. HOWEVER…., if you do this, the second RR will not be printed!!!! On the other hand, you ARE allowed to use RRs received from purchase of one brand of toothpaste to pay for the purchase of another brand of toothpaste, etc. In general, I find that it is usually easier to just hold one week’s RRs over til the following week, if you can afford to do it that way.

  41. Julie says:

    Do you know why they changed the Reigster Reward offerings on the west coast? I see your posted deals but at least half of them don’t work in Oregon, of course I have been burned several times and now have quit, but since we went to the clipless coupons we don’t get the same register rewards deals…..BUMMER! The video was really cook and look forward to seeing more.

  42. Amy says:

    I am so confused with the RR. Do you need to purchase the same thing they were printed from. Like Razors I got a $5 RR do I need to buy razors again to use the $5? I thought they were the same as cash. I got so confused today I had everything planned out and then the register wouldn’t take the RR that I had because I used to many coupons. I read about fillers but didn’t understand it. I think understand the fillers now, just not how to use the RR.


  43. Lisa says:

    I noticed that you bought Dove bodywash for .75¢. I got my bodywash that week at target for .03¢. I have been feeling like I’ve been runing around to too many stores. Do you often just buy most items at one store to save on running around even if you pay a little more?

  44. Lisa says:

    Thank you so much for this video. It was great. I am three weeks new to this extreme couponing. I went to Walgreens last week to shop and found it to be harder than CVS and the other stores. My biggest problem I’ve been noticing is that when I get to the store, the store doesn’t carry the product you guys have posted on this site.

  45. jill says:

    Envelopes are the way to go….putting the Qs for each transaction in a separate envelope and listing on the outside the items for that transaction. It also really helps to have a master list too, for when you are walking around the store gathering items. Another option can be to put one or two small hand carts inside the pushcart so you can separate as you shop.

  46. Carole says:

    Thanks for the video and the envelope idea. I can’t wait to try this the next time. I’ve only been doing this for a couple of months so I’m still trying to get the hang of it, but I’m getting there. I’m such a visual person that your video really helped me to get a better understanding of how to do this coupon thing. Great job!

  47. Laurie says:

    Thanks for this video. Sometimes rolling RR can get a little tricky. I was happy to see I am not the only one that needs last minute filler items. Don’t worry about the negative comments. Some people just have to complain about something. If you gave them a million dollars they would probably complain because some of the bills were wrinkled. LOL! You are doing an awesome job helping all of us save money. Thank you!

  48. Heather says:

    thank you for the video it really helped a lot. I’m only a month into this coupon deal and the filler thing at Walgreens was confusing me. I think it would be helpful to everyone if once a month you could come out with a new video for a different store to go through the main stores we shop at (Albertsons, Rite Aid, Walmart ect) I think it would help a lot for everyone who’s just starting out. Visual learning tends to be the best with us neewbies =) Thanks again tho =)

  49. Lisa says:

    Thank you for the video. I get really frustrated with walgreen. They seem really difficult and complicated. I liked how you had the different transactions in the envelopes. Really organized, that can make all the difference. You really have to KNOW the policy inside and out!!!

  50. Amy says:

    This is the best!!! I had no idea I could use different transactions and use my RR!! Duh!! LOL! :D You have helped me out immensely!

  51. Lindsay says:

    Loved the video! I am new to couponing and still confused about the “filler” item. Can someone explain this to me? Thanks!

    • jill says:

      I think you might need fillers for a few different reasons. One is that W will only accept one manuf Q per item, and they consider paying with a RR a manuf Q. So if you have 3 items and a Q for each, plus you want to pay with a RR, you would want to have an inexpensive filler item with no Q to go with it. That would allow the system to take the RR.
      Or, lets say your total after Qs comes to $3 and some of that is tax. You have a $3 RR you would like to pay with. They system probably wouldn’t allow the RR because you would be going into the tax due. So you pick up a filler to make your subtotal before tax be $3 so you could use your $3RR.
      Very often the W flyer will have a small item advertised on the front cover, top right corner that is a good filler. Or they will have an in-ad Q (those don’t count in total coupon count) for their mandarin oranges which my kids love, so I often use that instead of candy as a filler. Sometimes they have seasonal pencils, pens, etc. HTH

  52. Eileen says:

    I love this video! Thank you for sharing. I definitely learned from it. Now I am going to plan a trip to Walgreen tomorrow to try your shopping method!

  53. Jordyn says:

    Hi Heather,

    Just curious why you asked about the sales tax in your video? Is there a limit on the amount of sales tax to be paid while using your Register Rewards?


    • jill says:

      I’m guessing it was because when you see the total, often a part of that is tax. You can’t use a RR (or coupon) to pay for your tax. So even if you were at $3 total and had a $3 RR to pay with, you might not be able to use the $3RR if that total had tax in it. At least I think thats probably why she asked.

  54. Amy D says:

    Heather you are too cute! Love the video – it is very helpful! Thank you guys for all you do! Your book and site are awesome!
    Nobody is perfect so don’t listen to the negative comments – I think that happens to anyone that is in the “public” eye.
    Keep up the great work! :-)

    • Amy D says:

      oh yeah – a lot of the questions people have on here can be answered in Heather & Joanie’s book. I got mine on amazon for a pretty good price – would have loved the kindle version but it wasn’t available yet. I know the website is “free” but if you want good answers in one place, the book is a really good reference. All the store policies are in the back and each chapter explains a lot of detailed info. I read the book in a matter of two or three evenings after my daughter went to bed – its actually funny and cute along with being helpful.
      Good luck to all! I am getting better – my problem is the fact that I just like to shop and spend money way too much so I need to control myself and stick to my list ;-)

  55. jobena1 says:

    Oh I got hamburger helper 12 boxes the regular price 2.09 per box.
    My 9 y/o loves them. So I thought in general she likes them. I got a few other items I can’t remember. This is so exciting to shop with coupons.

  56. Smitchell says:

    Ok I have a question. It seems every time I think I have the hang of Walgreens I get screwed up. I went last week and bought 2 Pantenes and 1 Nexcare bandages. I had a coupon for $3/2 for the shampoo and a $0.55 for the bandages. So 2 coupons. My total was $4 and something. When I tried to use my RR the register wouldn’t take it. Once the cashier added a candy it went through. I didn’t understand this. I had 3 items and 2 coupons so why wouldn’t it let me use a RR.

    Any help here?

    • jill says:

      The system must have “attached” your shampoo coupon for money off on TWO item to both of the items. I’ve had it work both ways…for me at least it seem like sometimes a Q that says you have to buy more than one item will only count as one Q, other times it seems to count it as two.
      Another reason why Walgreens system is a bit too complicated for me! I tend to take my drugstore business to RA or CVS whenever possible b/c there seem to be far fewer hoops to jump through when using coupons.

  57. jobena1 says:

    I only have been krazy couponing for a few days. This is a really Newbie questions…does the Ads determine what the “Krazy Sales” are each week? I always thought the stores have “unadvertised specials”?? I wanna make the most of couponing and have been doing rather well thus far…I went to my local rite-aid yesterday got the stayfree for 99cents each got 6,
    6 free Carefree pantyliners, 1 Tylenol Precise Pads Free. I thought OMG this is fun… I also was at my local Shoprite and got Cheerios and Cookie crisp ceral for .97 cents per box –2 boxes each, also some Hamburger Helper for 1.00 box. I was just wondering if these were great deals? Thanks!!

  58. sheryl says:

    Thanks for the video. One of my local Walgreens stores will only allow one transaction per customer per day. Do you know if this is allowed by Walgreens corp policy? Thanks!

  59. Shelley says:

    Hi Heather,

    Thank you so much for making this video for us. I was wondering if you could please tell us more about how you adjusted your transactions when they did not have the crayola item that you wanted to purchase. It always seems that my local WAGS is out of an item and it throws off my whole transactions. Would you mind also sharing how you go about planning out your transactions to make the most use of your RR?

  60. jamie says:

    I would love to see you put the walgreens coupon policy to test:) I’ve gone back and forth with a store manager about it. I gather everyone else is having the same trouble I am?
    Please tell this store, I have NEVER seen a store look this clean! I bet they get alot of great survey reviews.
    thank you for taking the time to make this video. Loved it!

  61. Amber says:

    Thanks for the awesome video. I may try out Wags again. It seems they are always out of what I want, but I guess I could give it a try again.

  62. Monica says:

    To those who are questioning Heather not returning the plastic forks, etc to the place she picked them up from – I’ve been in video production for over 10 years and I can tell you that it is standard protocol for the “crew” to put everything back in it’s place AFTER you finish shooting your footage. You should not stop rolling unless there’s an outside interruption (such as planes flying overhead, person walks in front of the camera).

    In the days of using actual video tape, this kept production costs down. Nowadays everything is digital, but the protocol is still in place. We shoot outdoors for educational videos and move rocks to show bugs underneath, or pick up twigs…and the crew will do their best to put it back *exactly* where it came from.

    I can’t say for sure if Heather and “crew” put it all back, but I would rather give them benefit of the doubt since they’ve shot videos before. I’ve heard people complain so much over the years without asking if we actually clean up and put stuff back, so the more I can share about this with people, the better it is for our jobs =p

  63. Lindsey says:

    I have been reading some of the other comments, and I noticed over and over people saying they are new to couponing (yay!) and having trouble with Walgreens letting them use coupons in various ways – for example, “stacking” a coupon from their book/weekly add with an coupon from a website or newspaper.

    Before you try getting some of awesome deals, read the Walgreens coupon policy. It’s simple to understand, and you can print a copy of to take with you to the store. Look it over as you go to make sure you understand the policies, and show it to a manager if you have questions (really, it’s VERY clear, they can’t argue it!)

    For sure, you will make mistakes every now and then, but being prepared and organized is the key to making the most of your couponing. Heathers video shows that!

  64. Alla says:

    Hi Heather and KCL team,
    Thank you very much for the wonderful video. It was really motivative and I have learnt many new things today. I started with the envelope method too. Made a few mistaks at first but I am getting there. It’s easy and less time consuming at the check out.I am a newbie too, started couponing last week. This is my second week and last 2 days I did really great. All the credit goes to you and your team. So far I am only doing WAGS and as I learn more I might start CVS and other stores as well.
    I would realy love to save more on grocery shopping but could not find a good place yet. We have TOPS and Shop Rite but I am stil having hard time figuring out on how to save there. You’ve mentioned last week I guess that Shop Rite has ecoupons but I did not find it on their store site.
    Also, I’ve got few coupons that I wanna send out, but did not get it when you said this
    •Do NOT send coupons that are over 30 days expired.
    Can you please clarify this. Thank you so much for your help. I really appreciate it.

  65. Chantel L says:

    Love your video!!! It helps to see everything….perfect idea with different envelopes for each transaction. I was writing down my transactions but then just paper clipped all the coupons together. I like your idea sooo much better. Thank you!!

  66. Crystal says:

    My walgreen check-out person is more knowledgable than I am. Helped we with the filler items. Just love my Walgreens.
    Video was wonderful. Please do more!!!

  67. Tammy says:

    In your first transaction, you bought the nose spray and then used the RR from that transaction to pay for a second nose spray in the second transaction. If you did this at Wags, then it wouldn’t have printed a second RR, right? Did I miss something? I avoid that place like the plague because of all the silly nonsense rules of “rolling” and “fillers”, but if this isn’t the case with rolling, PLEASE enlighten me!! I’d love to go back!

  68. Vanessa says:

    My Walgreens said I couldn’t use the 75 cents of for the toothpaste, it was either or so I bought them anyways w/out the coupon to get the register rewards! Help, what was I suppose to do?

    • Sam says:

      Next time have a copy of Walgreens coupon policy with you (you can print it online from walgreens.com) It state under SALE ITEMS “Walgreens will accept manufacturer couopn s for an item that is on sale” I would consider the toothpaste a sale item. No where in there coupon policy did it say you could not use a Manufacturer Coupon.

  69. Julie says:

    My local wags will not accept a mfc with and IVC coupon (from coupon book) they claim that they are manufacturer coupons. How do handle that one??

    • YuppieMom says:

      You just need a filler item. This is what I would do. Buy the item you have the two coupons for and a filler item (such as the caramel). Go check-out and say nothing. Hand the cashier your two coupons and it should work. If he/she says something before scanning the two coupons, just ask him/her to try it.

      If you are using a coupon from one of Wags booklets (not a store coupon from their flyer) or a RR and a manufacturer coupon for one item, you need a filler item for the booklet coupon or RR. Please someone correct me if I am wrong.

    • Amy D says:

      Julie – I have noticed on my receipts that the walgreens coupons ring up like manuf coupons HOWEVER to my knowledge, a manufacturer coupon has to state where to send it to in order to get reimbursed. For example, look at a proctor and gamble coupon and it gives an address to mail it to and says the store will get a handling fee + reimbursed. The walgreens coupons do not say that. Therefore they are actually store coupons – also they are only good at walgreens (if you read the fine print). I think this is confusing too and I don’t even think the managers know this. I have had to explain to the manager that the walgreens coupons say manuf coupon on the receipt even though they really aren’t manuf coupons.
      I am not really sure what you can say except explain to them the difference. Good luck! My walgreens has been pretty good except for the slower old lady that has a hard time scanning the coupons but she is friendly and they let me do 2-3 transactions with no problem.
      I do go first thing Sunday morning – my store is not a 24 hour walgreens and they open at 8.

  70. Shanda says:

    Well, I’m new and learning all about this couponing thing. I’m very excited. But I noticed something that bothered me after working several years in retail. The spoons she didn’t hang back on the peg and the goody’s she switched out she just put them back at the 2nd place instead of the original. In retail, someone has to go around and do “recovery” which means putting everything back in its right place, straightening up, front items, etc. Although many will say they get paid to do this, it is always very considerate to put the items back where you got them from. Recovery is one of the most frustrating things.

  71. Heather Jaworski says:

    Can you use a RR and earn one at the same time? Liked the video!! It helped a lot!!!

  72. Suzanne says:

    Thank you so much! This is very helpful.

  73. Ramona says:

    Thanks for the video… I am very new to this and still has so many questions. So, on those rewards money that you paid on your last transaction was from previous visits at Walgreens, right? not from that visit you made where you got another rewards money? Will Walgreens allow us to do several transactions at one time? what if they will not allow me? Why is it again you have to make 3 transactions and not one? THANKS for everything you do for us. I really think this is FUN and worthwhile activity. Yestersay,I did my 1st shopping at Target- I got the Veet cream for .49 cents, 2 Nivea body washes for FREE and 2 pantilinersa also FREE, all this info I got from your web site yesterday am….so thank u, thank u. More power KrazyCouponLAdy!!!

  74. Lia says:

    Heather you are awesome! And SO pretty too!!! :)

  75. jill says:

    One thing i would like to point out….there didn’t seem to be anyone else at the store/in-line during the filming of this so not an issue here… However if I am doing more than one transactions, if some else comes up to the register while i am doing the first transaction, I always just take my cart and go back to the end of the line for the remaining transactions. I think its just the polite thing to do. I’ve been at drugstores behind couponers who are doing numerous, complicated transactions, running into problems (and do NOT have all their stuff organized) meanwhile lines are building at all the registers. Its not always their fault there are problems (ie, things are ringing up correctly, etc.) but if this happened and there are people waiting behind me, once I finished out the one transaction, I would go back to the end of the line….whether the store requires this or not.

    • Elisabeth says:

      Jill, it’s nice to know that I’m not the only one who does this! Of course, it takes longer but I find it to be good manners and hopefully will give couponers a better name! :)

  76. MARYA says:

    I loved your video! Made things come into perspective much more.
    I have 2 Q’s though…

    the scotch tape deal: I tried doing this deal when it was going on, and they didnt let me use 2 $1 coupons on the b1g2 free…where does it state in the coupon policy of walgreens that it is allowed? I heard you mention that their policy allows it.

    And my 2nd Q is, are the RR’s considered a manufacturer coupon? I know its written on the RR that it is…and last week when I went in to get teh gillette proglide razor with my sunday paper coupon, and wanted to use the RR with it, the manager told me that I cant use the RR with the sunday paper coupon since they are both considered Man. coupons. is that true? or maybe it was just that walgreens giving me trouble?

  77. Monica C says:

    Waoo thanks a learn today a lot!!! Very helpful to me.

  78. Faith says:

    Can you explain “peelies”? I’m assuming these are considered a manufacturers coupon, so you would only be able to use a store coupon in addition to these? or can you use a separate man coupon, peelie, and store coupon?

    • Elisabeth says:

      Faith, most of the time they are manufacturers coupons. They will state that or “store” coupon at the top, just like regular coups. If they are manu’s, yes, only a store coupon can be stacked with it. Good luck!

  79. Lindsey says:

    LOVED THIS! Walgreens and Walmart are the only 2 chain stores in my town so this video was JUST FOR ME!

    Would you ever consider doing another video and posting a list of what all you got, + the coupons/RR/ and other discounts you got. I followed for the most part, would just be a perk!

    Another question (or maybe statement)…. I know it takes some time to edit this. If you were ever able to make a video and post it the same week so we could all get some of the discounts you filmed that would be stellar! Sorry I missed out on some of these deals!!!

    Either way though, this video answered some questions for me. Headed to WG tonight! Thanks for putting in the effort to help all of us!

  80. Tara says:

    Thank you SO much for sharing this!! I am such a visual person, and this helped me out so very much! :-)

  81. Pamela says:

    Thanks so much for posting this video, this week was my first extreme couponing week, and I did great. The only problem I had at Walgreens was I received a $1 rewards, so today I purchases 2 pampers for 18.00 and I got 6 toothbrushes for FREE with my coupons, I also had 2 coupons for my pampers which brought my total down to 15.88, I tried to give her my $1 reward after my coupons but the machine wouldn’t take it, she stated that my P&G items had to be over 1.00 and the toothbrushes were .99, but my order was a total of 15.88, not really understanding, but now I have 5.00 in rewards am I able to use them as long as my total is above that amount? That’s my only delima with Walgreens, the clerk is so nice when I go each week in the morning, she lets me do 2 transactions, so I can get my register rewards, but now I just need to understand how to use them :-) to get more money off after my coupons.

  82. Deanna says:

    Heather: Thank you so much for the videos!! :) I’m such a fan of KKL. I never realized that I could just roll my RR’s right there at the register into smaller transactions. Thanks for all the tips and I too, love the envelope idea and will be adopting that idea right away. Any tips on great coupons available this week to bulk shop for envelopes (kiddin)? Thanks for the site and the wonderful ideas. I wish we had better, coupon friendly grocery stores here in Massachusetts. I’m always so jealous reading the deals available at the numerous grocery stores that I’ve never even heard of.

    • Jennifer says:

      I use the envelope method as well but I paper clip my list to the outside of each envelope so that I can reuse the envelopes. I started doing this when I realized how many envelopes I was going through. Just a thought!

  83. misty says:

    Thanks alot for the video..It helped me understande the consept of couponing better. But do have a question i went to walmart and used the bogo free on the old spice body wash and it came up only taking 1.98 off the price of one and not doing it as a bogo. I had to get the manager over there and have him over ride it. But why would the coupon do that when it even stated that it went up to 5.99?
    Thanks KCL for all your help with couponing.. I agree that u should do a video on a problem that might happen and how to deal with it..

  84. Robyn says:

    I had confusion at Walgreens yesterday on buying sunscreen. There was a large add over the display of banana boat and hawaiian tropic sunscreen that said buy $15 worth of either product receive $5RR or buy $20 worth and get $8RR back. I bought one of each since I had MQ for $1 of each type. I bought the items and no RR printed. Manager was called and he first told me it was because I used MQ that brought the total below the qualifying amount which when I showed him it was still$21 dollars he was stumped and then we stood looking it over again and finally he noticed the date of the promotion had expired it was in small print at the bottom of the sign. He told me he could not give me the RR because they were controlled by the catalina which I understand and he offered to return my purchases but I didn’t know what would happen with the coupons I had used on them and didn’t have the time to figure it out but wondered in this situation what do you think I should have done?

  85. Alicia says:

    Thanks for that helpful video. It’s one thing to read about it and another to actually see it done. Just one question why do you need fillers?

  86. Trista says:

    Thanks for the video! The girls at my Walgreens are super helpful. They told me that my town has some extreme couponers who come in and clear the shelves early in the morning. So that’s why I never end up being able to get the really good deals like the Right Guard BOGO. I have a 2 year old and am on her schedule so I can’t just get up and go to the store whenever I want. I never thought about rolling the RR from transaction to transaction. Thanks for not clearing the shelves when you shop, My husband is a full time student and we have a 2 year old so I rely on couponing to help our student loan money last the 6 months, it really frustrates me when people clear a shelf with no regard for other people.

    • Toni says:

      It appears to be a two-fold problem; people clearing the shelves and WG in particular not stocking well for its hot sale items. My WG is notorious for running out by noon on day 1 of a sale and not restocking that product again the entire week of the sale. :(

  87. Jmcd says:

    Thank you so much for helping us coupon newbies. What is a filler item? and why do you do more than one transaction? Those were both confusing to me. Thanks again!!!

    • Heather says:

      At Walgreens you have to have more (or equal) coupons than items. So, in some of my transactions I was using a coupon for each item I was buying, plus I was paying with a few Register Rewards (which throws off my ratio) so you have to add in a “filler” item which is basically another UPC in the register. Any cheap item will work as a filler.

      I did multiple transactions so that I can pay with the RRs from my first transaction on my second transaction. This keeps my out of pocket expense lower.

      • Cheyenne says:

        Heather – another question about filler items. If I have an in ad coupon (for example, tape for 39 cents – limit 3) I use one coupon, but buy 3 rolls of tape. Do I count the tape coupon as 1 coupon or three, since it is taking down the price on 3? Same question on coupons from the coupon booklet that will take the price down on multiple items. Thanks!

  88. Brenda Mendoza says:

    I too was doing 1 or 2 item transactions… A Walgreens manager once told me that you can’t use a register reward to pay for an item that you got it from. Like say 2 toothpastes, I split up the transaction into two, so that I could use the first register reward to help pay for the next. But then I encountered a cashier who was able to do it (:-S.

    Also that same manager told me that I could not use a register reward on an item if it was the same manufacturer of the item that I got the register reward from. So like for example, Colgate, Mars, P&G, or whatever it says on the register reward. So I was going nuts trying to figure out what I could use on what. Can someone tell me if they’ve run into this or if it’s even true? It’s kinda hard to argue with the store manager….

  89. Sherry says:

    I work in a Walgreens Cosmetic dept and i’m a couponer. Since TLC’S Extreme couponing show we have had people acting crazy.They come in and fill there carts to the top and empying the shelfs so no one else can get anything.I had one person call and try to get me in trouble with management but it did work because i was doing my job and this person even threw a basket of items on my counter and almost hit a customer i was checking out .They think they can come in and do like they do on the show.Could you please let them know that it is rude to other customers who can’t get the items and they will mess up couponing for all of us.Thank you for reading this i’m sending this to a few couponing sites i use.Hoping this will help all the problems that are going on. Already i’m hearing on new coupon rules.
    Thank you again
    Sherry NW Georgia

  90. Yvonne says:

    Thank you for the video!!!
    I thought I understood Register Rewards but now I see I didn’t …. I thought only 1 could print each transaction and only 1 could be redeemed each transaction! From the video it looks like more than 1 will print per tranaction as long as they’re from differnent items???? and you can redeem more than 1 in a purchase as long as they’re from different items???? I’m surprised cashiers have never explained this to me, it will cut way back the number of transactions I need to do!!!! :) :) :)
    Thanks Again!

  91. Stacy says:

    Thank you thank you!

  92. Tammy Gill says:

    Love the envelope system!!! I am also new to this and tend to get a bit frazzled still when trying to remember everything… BTW it was a CVS cashier in my little town that told me about your site and explained to me about the separate transactions and how to use EB’s.

  93. Alicia Burnett says:

    JUST realized I didn’t use a filler item yesterday at Walgreen
    s when I bought 3 items and had 4 coupons.. but it still went through hmmmm…

    • kelly says:

      I did that last week not even realizing it until on my way home, and the manager checked me out. I was told today by one of the cashiers if they would have done that they would get introuble.

    • Jen says:

      Were one of your 4 coupons a Walgreens store coupon? If so, they DON”T count towards the coupon-to-item ratio so your transaction was correct.

  94. kelly says:

    thanks for the great tips! I used what I learned today and normally I would have done one transaction and wouldn’t have saved as much! Bonus I had a very friendly cashier!!!

  95. Shannon says:

    Thanks for showing this! I have been able to find great filler items on clearance. Candles, batteries, notebooks, etc. for 25 cents or less!!! It pays to look at the clearance items!

  96. Michelle says:

    Not sure if I made an error on the tape but, I stacked the in ad coupon and used 3 of the 3m coupons turning it into a $1 money maker. Even had a manager doing my check out with no question.

    We do have coupon-friendly WAGS in Idaho. :o)

  97. Jennifer says:

    I have a questions about the in ad coupons. If you have an in ad coupon for an item and you buy three items, does that the in ad coupon act as three coupons. I know they only have to scan it once and it makes them all the in ad coupon price. But I’m wondering if I would need fillers if I also used manufactuer coupons with the items too. Example: last week 10 oz Dawn was on sale with the in ad coupon for $0.99. I bought four and used four $0.25 Dawn P&G coupons. I grabbed 4 fillers just in case since I wasn’t sure if the register would say I had only 4 items with 8 coupons (1 in ad and 1 manu. for each bottle of Dawn) Is that correct, or were the fillers not necessary?

    Also, the Walgreens I shop at makes you clip the in ad coupons as well as the coupons from the Monthly coupon booklets. It’s a pain if you are breaking up transactions.

    • Heather says:

      Newbies: Walgreens’ coupons (from weekly ad & monthly coupon book) do NOT count toward your coupon total!!! The # of manufacturer coupons and RRs must equal or be less than the # of items purchased. Wags’ coupons just get you the “sale price.” If you have 10 Wags items on sale w/in-ad coupon at $0.39 and they’re normally $0.99 each –> will ring up at $0.99*10 –> clerk scans in-ad coupon (AKA instant value coupon or IVC) –> $6.00 comes off total (= $0.60*10) and prints this way on receipt.

      Also, $1 off 2, B1G1, and $1 off 3 coupons are great at Walgreens because you just got 1 or 2 filler items for buying 2 or 3 things.

  98. kelly says:

    I had no idea you could use more than one RR in a transaction! I was told once by a cashier that you couldn’t combine RR’s with your purchase. I was a newbie when I was told this, so I never tried combining RR’s again. Has anyone else has problems with this?

    • Heather says:

      My Walgreens has a posted limit that only allows a customer to use one RR per customer per day. It doesn’t limit how many you earn, just how many you use. I guess they couldn’t figure out a way to stop people from earning more than one but they can stop you from rolling transactions. I don’t mind it, though, because it discourages shelf clearing.

  99. Dana says:

    Awesome video! As you mentioned, you almost always have to have a Plan B when you’re shopping at Walgreens, because inevitably they will have something out of stock that will throw your whole deal off. I’ve found too, that for fillers it’s a good idea to check to see what they have for little or nothing…pencils for $.10, candy for $.39, something like the caramels she was talking about. Remember that RR won’t work unless your total BEFORE tax is the same or more than your RR, AND….that you can’t use the RR from an item in transaction #1 for that same item in a different transaction, or a new RR won’t print out. It’s taken me a LONG time to figure that out!! I know some of you mentioned it above too. The most confusing part for me is how many Q’s (either store or MQ) that apply to an item but still make you able to use the RR. It never fails that I’ve got too many items with coupons and I’m scrambling back to the candy aisle for a cheap “filler” just to be able to kill 1 or more RR. It can make me crazy! Just this past week I used the $.39 mailer envelopes to make the transactions easier. Those were cheap and I can mail Q’s to the troops in them! There are a whole lot of Walgreens where I’m from….a couple of them won’t get my business anymore because for some reason, the employee thinks I’m ripping off the store when I have all my Q’s and they’ve been so rude to me that I refuse to go back. I’ve found a couple that are more than happy to be patient with my transactions and we talk/walk through them together to make sure everything comes out just right. It helps to have a friendly store/cashier/employee/manager!!! There’s no reason for anyone to look down on any of us…these stores are all getting reimbursed for the Q’s!!

  100. MidwesternMom says:

    Thanks for this video. Not so intimidated by the Register Rewards now. My small town just got a Walgreens last year.

  101. nicole says:

    where do you get the infant care coupon booklet? I haven’t been able to find them.

  102. christina says:

    If an item if regularly 5.99 than after walgreens instant coupon 2.99. Are you able to stack a paper Walgreens coupon? I had a 3/1 coupon for that item from the may booklet which I thought would make it free but after the coupons were rang up it adjusted back up to 5.99 and just took the 3 off from there. Thanks for the help, I’m a newbie:)

  103. SharonB says:

    Great Video!Thank you for your guidance.I really appreciate you taking your time to help others with couponing.

  104. Kendra says:

    Thanks – wonderful video. I work in media and it was done very professionally. Can’t wait for more. I use envelopes at the moment for each store – make my list and add coupons inside. I cut Wags coupons from paper only because I have duplicates and makes it easier for me to have them all ready to hand over. When I advance from novice – I’ll remember to have each one for transactions ready too! Wonderful wealth of information.

    I too wondered if they’d ever want to keep coupons from the book – and why? But they’ve been happy just to scan for now. Opinions?

  105. Mindy says:

    Wow, thanks for sharing that!!!

    I have a Walgreens question: The other day, I used the Huggies coupon out of their infant care coupon booklet and they made me tear it out. Why is that?


    • Sam says:

      My local Wags makes us tear out all the coupons, all the time. They put them in there file with the MQ’s. Not sure why. I just hate having to keep grabbing a new coupon book for a coupon I may use a few times a week/month, like the Cottonelle one in the May coupon book. I have had no luck finding an Infant Care coupon book anywhere.

  106. Leea says:

    I’ve gotten pretty good at CVS, Walgreens, and Rite Aid. What messes me up is : when u buy toothpaste for $2 and pay out of pocket $2 but then u get $2 RR back it’s basically free….but when you use the RR on something else, wouldn’t you count the RR as OOP?

  107. Thanks for the video – I’ve been getting discouraged with shopping at our local Walgreens because of a particular cashier who is just plain rude when you try to use coupons – not even separate transactions – just using coupons. Ugh! Nice to see a Walgreens store supporting the money saving efforts of their customers. :)

  108. Gina says:

    So i was curious….you’re able to use a mfg. coupon, a walgreens coupon, PLUS their flyer coupon? I guess i was thinking if they had a scanable barcode IN their weekly flyer, that was considered as a Wags coupon.

  109. Steve says:

    Great video. Very helpful. Thanks!

  110. KB says:

    When I started couponing at Walgreens…it took a good few trips and different transactions to get the hang of it. I was very discouraged at the beginning…but you will get the hang of it after a while. It’s like second nature now. Really. Thanks to websites like this one! Educate yourself on the coupon policies and read feedback from other couponers experiences…this will help you learn how to coupon Walgreens super fast! Good luck ladies!!!

    • Rebecca says:

      I so agree with KB, it took quite a few trips (and some mistakes of paying to much or using the wrong RR) before I started getting the hang of it. Even after several months i’m still learning, but i’m able to get most of the details worked out at home now and my shopping trips go a lot smoother (even with a 1 and 2 year old going with me)

  111. Kiki says:

    Thanks so much, Heather. Your videos are really helpful and usually cover all of my questions at once….keep up the good work! Gotta love those caramel fillers… :)

  112. Jule says:

    Thank you so much for this video! Thank you for not clearing the shelves off as well, sets a great example for the rest of us. Also, regarding reusable shopping bags, just read an article about how we need to make sure we wash them as bacteria, mold etc can easily grow on or in them, cloth or plastic. Just when I thought I was doing the environment a favor, but now we clean them. Again, thank you for all your hard work!!

  113. Shannon says:

    You are my hero. Thank you very much for taking the time to make the video. I am learning so much from you and saving money. My husband recently offered to run out and shop at Rite Aid for me and I told him no way because I wanted the “rush” of getting all the bargains…lol. THANK YOU!!!

  114. traci says:

    LOVED the video!!!! Thanks so much for that! I am new to this,and I ran into a problem at Walgreens. If you could explain it to me that would be great! Last week they had toilet tissue for $5.00. If you bought two then you were supposed to get RR. I also had a couple of .50 coupons. I got my RR, and so my total spent was about 1.25 each pack of toilet paper. I was so happy about the deal that I decided to go back the next day and do it again. I also picked up a couple more items with the toilet tissue. When I checked out I gave them my RR from the previous day. After the transaction was completed I did not get any RR! Why? It makes me a little leary about purchasing things with the RR deal thinking I may not get them.

    Again, Thanks so much for the video! It was sooo helpful!

    • susan says:

      Hey Traci, I know it is so annoying! You won’t get a RR when you use a RR from the same product. I always trip myself up with this.

    • Rebecca says:

      Traci… you didn’t get another RR because you purchased the same item that you received your RR from. Since you received your RR from the cotttenelle deal then you need to use it in a transaction that isn’t purchasing more cottenelle. If you had a register reward form the razor deals last week (or any other purchase besides the toilet paper) then it would have printed. It’s just learning when to use your register rewards and on what products.
      You could however use the RR from the cottenelle on another item that produces a register reward. For instance the razors last week. and another RR would have printed for the razors. Then turn around and use the RR from the razors on the toilet paper and another RR would have printed.

    • Megan says:

      It didnt give you the RR because you used the old RR to purchase the same thing. If you would have used a RR from buying a different item it would have worked just fine, but because you were purchasing the same thing the RR was origionally for, it wont work. Hope this helps! The KCL book really helped me to understand it all! :)

      • Sarah says:

        Not at my Walgreens…if you use RR’s, then you don’t get any new RR’s. They don’t take internet printed coupons in my area, either. :-( Since I started couponing, I have yet to go to Wags and come out of there without encountering problems. They’re just not coupon friendly in the Atlanta area, so unfortunately, Wags is out for me. Loved the video anyway!

  115. Tammy says:

    Thanks for the video! I was discouraged with Walgreens because I tried to do 2 transactions there last week and even went to the back of the line for my 2nd one so as not to hold up the line. I was using the RR I had just received from the 1st transactions and 2 mfg. coupons and was told by the manager that I couldn’t do that because the RR is a “gift from the manufacturer” and you can’t use 2 mfg. coupons on one product. I politely challenged that (the RR’s earned were NOT from the mfg. I was buying in the 2nd transaction) but she wouldn’t budge.

    • jill says:

      I’ve found about 75% of the Walgreens’ cashiers and shift managers impossible to deal with when using coupons. And this is from someone that knows the “rules” such as RRs count in your manuf coupon total, can’t have more manufac coupons than items, etc. You just have no idea what your going to get when you walk up to the register. I can only imagine the bewilderment and frustration when a casual coupon users walks up and tries to buy something using various types of coupons.

  116. Laura says:

    Our Walgreens makes us leave the store and re-enter for each transaction..

    • Jennifer says:

      Seriously??? They make you walk out the door to just turn around and go back in? Hilarious!!

    • Cheire says:

      LOL..wow seriously? I wanna go there and mess with them a bit. Anyone else wanna go too? We can walk in and out of the doors all day long like riding the elevator or escalator. JK.

  117. DeeDee says:

    Great video! I had no idea that they could just scan your coupon while it’s in the flyer or booklet! I have always torn mine out.

  118. Stefanie says:

    What a fantastic video! I have seen a million Walgreens tutorials and this is the best by far just because of the audio! I love that you’re wearing a microphone so we can hear you clearly and you don’t have to stand right next to the camera….and I don’t know how you did it but there’s no background noise or humming! Really makes a difference, that stuff is so distracting!!!

  119. Allie says:

    Thank you for this video, but I have to say, I’m annoyed! Not at the video or at KCL, but at my local Walgreens. I am not new to couponing but new to drugstore couponing–I went to my local Walgreens a few weeks ago, bought several things and received $12 in RR’s…went the next week to purchase some great deals–I handed the cashier my Man-Q’s and then my RR–she wouldn’t take my RR–said that I used Q’s so therefore I could not use RR…I walked out empty handed :-(

    • Anna h says:

      Did you count your RR as coupons for the coupon/item ration? With the rule of having to have the same number of items as you do coupons, the RR are counted towards this. So if you had manf. coupons for all the items purchased then you would have to grab fillers for your RR. You may have already known this and just had a stubborn cashier, but just thought I’d share just in case it helps you or someone! :)

  120. Sam says:

    How were you able to use 3 wall greens manufacture coupon at your last check out. I thought we are able to use only one per transaction.

    • Nicole says:

      Thank you for posting this…

      One of the walgreens (I have three with in a 5 mile radius… crazy) Managers told me he “did not think that more then one register reward could be used to pay for one transaction” However I never really questioned it, because that Walgreens is REALLY rude about coupon use. So, I was interested to see her use three in one.
      Honestly, I don’t see why you can’t, as they count them as coupons… as long as you have the filler items… but is there any wording in the policy that describes the use of RR?

  121. Kimberly says:

    THANK YOU!!! This was one of the most helpful videos yet!!

  122. Carol says:

    My question is in regards to ‘filler items’. What are you filling? To use all of your RR? to have a certain number of items?

  123. Jennifer says:

    Loved the video !!!! Questions from this newbie…..why did you have to do several transactions …and why the need for fillers?

    • Jennifer says:

      Heather was purchasing 2 of the nose sprays and receiving register rewards from each of them…but if you purchase 2 of the same items that produce register rewards in 1 transaction you will only get 1 register reward instead of 2. So you have to split up the transactions. She probably did a 3rd transaction so she could use 1 or both of the nose spray register rewards and lower her out-of-pocket expenses. I hope I wasn’t too confusing!! :)

  124. Michelle says:

    I am so excited about shoppping at Walgreens. Last week I was a bit discouraged because the manager wouldn’t let me use a bogo coupon with a bogo deal to get two free items. I called the corporate office and politely inquired about there policy and quickly got a call back from my local walgreens manager explaining that in the future, they will allow the use of bogo coupons and bogo deals.

  125. susan says:

    I’ve struck out at Walgreens several times for trying to use register rebate on same product and a new register rebate won’t print out. Did you run into that on your nose spray? Thanks for the video…it was awesome, informative and I LOVE your hair!

    • Heather says:

      This is where Walgreens gets a little confusing. You can’t use the RR you received from Product A, to buy another Product A. You won’t get a new RR.

      But! If you buy product A, recieve the RR and then buy product B, use Product A RR, you will still get product B’s RR…

      Make sense?

    • erica says:

      yeah you wont get another RR if you use the previous one on the same item in the next transaction so you have to split it up appropriately in order to receive all your rr

  126. Katie says:

    Hi! When you were talking about the Starburst Jelly Beans, you mentioned that you could combine a Walgreens coupon, store coupon and mgr. coupon. How were you able to do that? I purchased coffee at Walgreens yesterday and in the store ad there was a coupon, there was a coupon in the April coupon book and I had a mgr. coupon but I didn’t know you could use all three? Thanks for the help!!!

  127. Tina says:

    Hey – just wondering what a “Filler” item is?


    • Heather says:

      Hi Tina, a filler item is something we need at Walgreens to make sure we have an equal number of items to coupons, including Register Rewards that we are paying with. In a few of my transactions I had a coupon for each item I was buying, plus I was using some Register Rewards to pay. A filler item is any cheap item that we throw into our transaction to make sure we have an equal amount of items and coupons. Does this make sense?

      • Skyla says:

        Do you have to count the coupons from the infant care book and from the may book into the number total? Or just the manufacturers coupons?

        On the pampers deal this week do the infant care book coupons count as 2?

  128. Beth says:

    I noticed that you picked up items (forks, hairbands) and did not put them back where they belonged. Why????? This is very time comsuming for the employee to replace everything when it is not in its place

    • Shan says:

      Hi Beth, I wonder what’s up with people nick-picking all the little details? She’s doing us a favor making this video. While shopping, she has to do the talking, thinking and making sure the camera gets a good shot at all times. Then we have to say, “Hey where’s your reusable bag?” “Put the things where they belong?”

      I use reusable bags, and I return shopping carts TO THE STORES, NOT just to the cart corrals in the parking lot, so to save the stores manpower, and lessen the possibility of carts damaging other people or their vehicles (and I always have a 3 year old with me). Does that mean I have more right to criticize others for not returning the shopping carts back INTO the stores where they pick them up at?

      Nothing wrong with being self-righteous if you do it in private.

      • Cherie says:

        Wow thanks for saying that Shan! I really enjoyed the video and then got to the comments and…what a downer some people are! Sucked the joy right out of me so I cant imagine how it might have made our wonderful KCL think. Filters and boundaries are nice even in internet land. People…just because you think it…doesnt mean it needs to be said. It is OCD…a fleeting thought you are having and doesnt need to be said outloud nor is this the place for your mental therapy. Shhhheeeeeesss. Now back to our regularly scheduled having a blast with couponing.

        Thank you Krazy Coupon Lady! We really do love and appreciate your work…some of us just left our filters at church.

      • beth says:

        If she didn’t want input I don’t think she would have put this blog up!! What if it was YOUR job to put those things back up??? Would you really want to run around the store putting things back where it goes?? I think NOT!! I just asked a simple question!!!! I always put my buggy up too!!

      • I noticed that, too, but everyone needs to relax. Just so no one will jump on you for a comment that I left, it was I, another Beth who made the comment about the germy carts. I’m sure someone will think I am too critical also. That does not mean that we do not appreciate KCL’s work and the information we get. And the remark about leaving the attitude at church was uncalled for–just another swipe at Christians, the last remaining group that can be discriminated against.

    • elisabeth says:

      lol, I noticed that too. But she was probably very nervous and such with the camera rolling. I do always try to put items back and I even grab items from the back of the stock so they don’t have to bring the items flush to the end of the shelf again after I’m done. Using coupons is so frustrating for most employees that I try to make their job easier in any reasonable way that I can. BUT like I said, Heather was probably just frazzled with the camera going like that. I totally would be!

      I do love the video and I can’t get enough of your videos! I could watch ‘em all day!!

    • akisha says:

      WOW, I’m pretty sure she did put it back but like others have said she might have been nervous and maybe she didn’t have time she is shooting a video. I think that it’s insane to say how this would take up time.I don’t want this to come off mean or anything but customers pay for a service and part of working with customers is providing customer service which putting things back is part of this. I work in retail and I do this all day long.

    • katy says:

      I was thinking the same thing when I saw the forks. lol. At least she gave the candy she didn’t want back to the cashier. Where I work, people will leave it at the end of the register right in front of you…instead of handing it to you. SO ANNOYING!

    • Alla says:

      Hi Beth. I agree with Shan. Why are people really nick-picking all the little details on the video? Heather is doing such a great thing, helping us newbies via her videos and the site. I really appreciate what she does. Like Shan said I have a toddler with me too and I do the same thing. Take the cart back to the store, shop with my own reusable bag, keep things back ( the ones i don’nt need) from where I got them, but then my husband says, if you do all this the WAGS employees would soon get laid off, I said why and how, he said you are doing their job and someone would see you and do the same thing, then there will be ard one, so soon there will be nothing to do for the employees. It sounded funny but true. I stil continue doing the same thing though. But I think it’s up to a person. I would never criticize someone or pin point on them doing wrong. They know better what they are doing. We are human beings and we make mistakes. So what??? Let’s be greatful for what KCL is doing for us and let’s pray that Almighty help us find more people like them.

    • Toni says:

      Not KCL here, but I’m guessing that she was concentrating on filming,..for US (thank you so much, KCL). She may well have returned items when the cameras weren’t rolling.

    • Nicki says:

      @ beth- Why worry so much about what she’s “not” doing, and focus on how she’s trying to help us all on showing the best way to shop with coupons! Geez, lady…chill.

  129. Candice says:

    I LOVED THE envelope idea.. I’m still getting the hang of this coupon thing… but this idea will help make my walgreens trips so much easier… Thanks , for teaching us your tricks!!

  130. peter nan says:

    I am a college buy. I got your site from my friend. This website taught me how to use coupon. I start fall in love shopping. I wish China have coupon system like US. I am so luck I learned another way to save money. I like America so much. Save money, Live better, Spend less, Get more. Thank you for teaching us those useful coupon tip.

  131. Lissa says:

    Reminds me of my “secret” Rite Aid at my favorite time to shop: 9pm! Many of the stores in the area close at 9p but a couple are open til 10. Makes it a perfect time for us KCLs to browse around the aisles and not feel pressured at the register, especially if doing multiple transactions. Another note for newbies: when you run into a great cashier, don’t feel afraid to ask what days/shifts they work and then come back during those times. I think it really helps to build those relationships with a positive cashier–makes issues that come up much easier to deal with! I wish I could get on the Wags bandwagon but I just haven’t had good experiences around here. Sometimes the deals are too good to pass up but overall I stick with Rite Aid for my regular drugstore couponing.

  132. Leanne says:

    I was thinking the whole time, “Where are all the people?!” We have one Walgreens in my town and it’s tiny and ALWAYS filled with people. Makes it very frustrating to shop at. I wish we had a Walgreens like yours.

    This video was great. Thanks!

    • Beth says:

      I was wondering the same thing. I actually thought this must be fake–whenever I get in line with my coupons people appear out of nowhere!
      KCL-I did notice that you lick your fingers to separate your coupons–ugghh! Walgreens and CVS are virtually the only stores that do not have disinfecting wipes to use on the carts and I can only imagine how germy they must be. I actually saw a kid wet his pants while riding in a Walmart cart, and ever since then I even wipe off the seat part, not just the handle. I do use a lot of Purell even without a coupon for it.

  133. becky mcneel says:

    Thanks for the video! It was great and I learned much!

  134. Luvs2Save says:

    Great video!! ;) Could you please do CVS next!?? Thanks a million!

  135. Great video. It looks like you must have gotten permission before filming. What time did you shop at? It looks deserted! I’m not a fan of Walgreen’s but I love the idea of using envelopes :)

  136. Renee says:

    Thanks for the video, I especially loved the envelope system. I am a very recent couponing convert and came up with something similar on my own, but your way is WAY better and faster in store, which I think is the most important place to be saving your time as well as the employees.

    I just discovered a new “filler” item that has many less calories and it also near the check-out counter — POSTCARDS! They are 33 cents (I think), and it felt good to leave the store with a few extra beautiful postcards rather than more calories in my purse (although I have to admit those caramels are good!). My daughter is the one who gave me the idea because she loves sending them to her friends across the country, and I thought — duh, put away the candy!

    Hope that helps, ladies!

    One quick question Heather: I am not sure I get how you used two coupons on the tape when you technically only purchased one (the other two were the “get free” items). I thought you had to actually buy the item to use an MFG coupon on it. If this is true, is Walgreens the only store that lets you do this?

    Thanks so much!

    • Nika says:

      You are paying for one item, but you are purchasing three, so you can use up to three coupons – one per item. Walgreens policy states that you may use one coupon per item as long as the cost does not drop below zero. So, if you are buying shampoo at a buy one, get one free sale, you may use two coupons – one for each. Hope this helps :)

      Keep in mind all stores are different – what may work at Walgreens may not work at Walmart and vice versa :)

    • Heather says:

      Thanks Renee! Love the post card idea!

      Which coupons are you talking about me using 2 of?

      • Heather says:

        Ahh, the Scotch Tape! Here’s the deal:

        Scotch Magic Tape, 3/4×300 in or 1/2×450 in $1.99
        Buy One Get Two Free, With in ad coupon, Limit 3
        Used 2 $1.00/1 – Scotch Magic Tape – (3m.com)
        Final Price: FREE

        the Walgreens coupon policy states:

        When items are featured in a Buy One, Get One Free promotion, up to two coupons can be used against the items being purchased, as long as the net price does not go below zero for the items being purchased.

    • Amy D says:

      not sure if all walgreens receipts look the same but if I buy something that is BOGO, the cash register rings them both up at full price and then subtracts the amount of one off at the end.

      For example, it looks like this:
      BOGO Schick Shave Cream (in store promo)
      Receipt says:
      Schick Shave Cream $3.49 (not sure of the exact price but it was close to this)
      Schick Shave Cream $3.49
      ManufCoupon -$1.00
      ManufCoupon -$1.00
      Walgreens Promo (or something like that) -$3.49
      Subtotal $1.49
      Tax, etc

      It doesn’t say
      Schick Shave Cream $3.49
      Schick Shave Cream $0
      So that is why you can use two coupons or use a BOGO coupon (depending on the situation).
      The above is something I actually did at walgreens

      This seems to be the case at most stores. Nothing seems to ring up for $0, it always rings up for the full price/advertised price and then the difference is subtracted off at the end. I’ve noticedthat to be the case at walgreens, target, and cvs. Not sure about walmart though. I don’t really shop walmart.

      Good luck! hope this helps!

  137. Jana says:

    I never did 2 or more transactions in the same time. Is that cool? I mean the cashier will ask why are you doing that? I’m sure that two or more transactions in the same time at the store save a ot of time. But, I’m not sure if they’ll be nice on this situation.
    I’m so disappointed about Walgreens and I really would like to know more about the policy. I have it with me, but I still not sure how to get items BOGO (like Clean & Clear this week). The Walgreens policy is saying nothing about BOGO items (on store ad)and when we also have a coupon BOGO. I had problems with this so,I really gave up to try this kind of deal at Walgreens.
    Thank you gals anyway. I hope someone help me on that.

    (sorry for any English mistake, I’m Brazilian! :-))

    • Janet says:

      None of the Walgreen’s around me will let me do more than one transaction in one visit to get around limits. Most limits read one per customer, not one per transaction and this is what they say to me also. More power to you though if you can get them to do more than one transaction. I do not have much luck with Walgreens. I find CVS to be more coupon friendly, customer friendly, and you don’t need to spend extra money on filler items.

      • nichole says:

        there is 3 stores around me, 2 of them do not have the best CS. I had a rain check for the right guard body wash B1G1. and a coupon for B1G1. So i only should have paid tax the cashier rang them up 1/2 price each which meant that the total was a little over $6.00. after 5 min the manager came over to fix it. she was not happy about it but she did it. BUT the store that is nearest to me has great and helpful staff. they will help you and even tell you about coupons that you may not know about!!.

      • Laurie says:

        Our Walgreens all just changed their policy to a limit of one Register Reward per deal per person per day. They said they needed to do something to keep people from clearing the shelves. I can see why. They do these Free deals to get you in the door but if they are never in stock, most people will quit trying. I actually like this policy change because I am FINALLY able to get some of these deals.

    • Alla says:

      Jena don’t worry for 2 or 3 transactions at one time. Just try one transaction and get a specific time like early hours when WAGS opens or half an hour to 1 hour before WAGS closes because I usually go around that time and I also picked specific days when that same employee is there so I kind of built a repo with them and they know me when I get in. I was lke you. I thought they would never let me do 2-3 transactions at a time, but I was wrong. You can do that as long a you are prepared well with your coupons. I usually take my husband and my toddler along with me. So my husband and I do different transactions on one trip and get it done. He did not like coming with me (kind of shy), but now he loves it and even asks when would our next trip be. LOL. Ask someone if they could come along with you and you both could do separate transactions on one trip till you get your hands on it and do 2-3 transactions yoursef. I am not sure what you meant by the BOGO deal with in ad coupon and the mishaps. Maybe someoe could help you with that, but as far as couponing give it a try and I am sure you can do it too. I never hought I will be able to do it, but it’s as easy as pie…. LOL. I am very very thankful to Heather and KCL for that cuz I learnt it from them. Good luck to you, Jana. You can do it!!!

  138. Janet says:

    Just curious, did you subtract out whatever your gift card balance was when you used that gift card (because not everyone will have a gift card given to them on hand)and also subtract out RR’s that was not considered overage?

    • Heather says:

      I should have counted the gift card in my total, but I didn’t because I didn’t have to pay anything out of pocket. Sorry!

      Not sure what your second question was referring to… I think it’s too late for me!

  139. melissa helton says:


  140. Melissa says:

    Awesome thank u so much!!!!

  141. Jazzy says:

    Thanks for sharing the video. I learned a few things that will come in handy when I go to Walgreens tomorrow. Just curiousity, are you from Canada? It sounded like you have an accent like my friends from BC. I just noticed it at the end of the video :0) Also, why aren’t you shopping with reusable bags since you shop a lot, I thought that would be one thing you would be carrying in the store with you along with your binder.

    • Heather says:

      I am not from Canada, just little ol’ Idaho. :)
      Thanks for mentioning the reusable shopping bags; I usually shop with them, but always forget them when the camera is rolling! oy! :)

  142. Hedy Usher says:

    Awesome!!! Thanks for sharing!!

  143. Susie Quint says:

    Yes the filler item was the mystery item we all have/had a hard time figuring out it seemed…got it now, simply remember to have ONE MORE ITEM WITHOUT A COUPON THAN YOUR TOTAL ITEMS MATCHED WITH COUPONS-
    Make more videos where you show everyone a disgruntled employee about the coupon policy and how you should act and what you say using the printed coupon policy, I have read many out there are still intimidated by this scenario.

    • Actually, you can have the same number of items and coupons. So if you are using seven coupons, you must purchase at least seven items. Even though you are able to use two (one store, one manu) on a single item. Oy…so confusing!

      Oh and you are so right about the disgruntled employees!

      I am unclear on why you give your manu coupons first and RR’s last. Would you mind explaining that, KCL’s? Thanks!

      • Here is what we have found is the best order to hand the cashier your coupons. This way will allow for any possible overage:

        1.Manufacturer Coupons
        2. Walgreen’s In-Ad Coupons
        3. Register Rewards

        This order works especially well in a scenario like this:

        {BUY 2} Dentyne Gum Regular Price $1.00 each
        -Manufacturer coupon for Buy 1, Get 1 FREE (or -$1.00)
        -Walgreen’s In Ad Coupon for 2/$1 (or-$1.00)
        Final Price: FREE

        Here’s what it would look like if you gave them the in-ad coupon first:

        {BUY 2} Dentyne Gum Regular Price $1.00 each
        -Walgreen’s In Ad Coupon for 2/$1 (or-$1.00)
        -Manufacturer coupon for Buy 1, Get 1 FREE (or -$.50)
        Final Price: $.50

    • Heather says:

      Great idea! I wonder if I could get permission from a store for this?

      • toni says:

        I tried to use my coupons in the proper order a few weeks ago, but a disgruntled cashier pushed my mfq’s back at me and grabbed her own copy of the in-store coupons and scanned it first, THEN took my mfq’s. Any advice on what to say, do, or NOT do when we want our coupons handled in a certain order but the cashier decides otherwise? Thanks, Heather.

  144. Susie Quint says:

    Great video! I too use the envelope method for Wags set up shopping, makes everything so simple and quicker at the register.

  145. Andrea says:

    Loved the video! The filler items have been throwing me off. Thanks so much!