Dear Krazy Coupon Lady,
Thank you for contacting us regarding the Supervalu coupon policy. We appreciate the opportunity to assist you.
Manufacturer Coupons: Coupons issued by the manufacturer containing: “terms of agreement”, face value, expiration date, and verbiage “manufacturer coupon.” They have handling instructions printed on them.
Most manufacturer coupons have barcodes on them and can be scanned. Any coupons that do not scan or do not have barcodes should be checked for validity of expiration date and purchase requirements.
Albertsons may issue coupons that are manufacturer coupons that contain the words “redeemable only at Albertsons.”
Store Coupons: Company’s discount offers in various forms of media including, but not limited to, print, electronic, newspaper, direct mailers, kiosks and Company websites.
Store coupons may also contain the words “redeemable only at Albertsons” (or a banner of Albertsons).
Store coupons may state that the discount applies only with Preferred Card/Super Card/Loyalty Card.
When redeeming a store coupon the terms printed on the coupon must be adhered to.
Catalina Checkout Coupons/Rebates: Catalina is a third party vendor that partners with vendors and Albertsons to offer both manufacturer coupons and Albertsons in-store coupons. The coupons are triggered by purchasing qualified items at checkout which generate a coupon to print on the Catalina printer.
It is Albertsons’ policy that these coupons are to be used in a future purchase, not within the purchase in which they are generated.
Catalina coupons can only be given to the customer for whom they were intended (not to any other customer or associate). If a customer does not want their Catalina coupons, it is Albertsons’ policy that the cashier destroys them immediately.
Catalina may be contacted at
1-888-826-8766 for any questions about redemption and\or if a coupon fails to print within a transaction.
We will NOT accept competitor Catalina coupons.
Internet Coupons: Coupons printed from an internet website presented for redemption with a qualifying purchase.
Albertsons DOES NOT accept internet coupons containing the following conditions:
a. ‘Free’ product offers that do not require a purchase
b. Redemption value exceeding $5.00
c. Absence of UPC bar code
d. Photocopied internet coupons. Most internet sites will print a time and date stamp on the coupons, and limit each ISP address to two coupons total. If multiple coupons have the same time and date stamp this could be an indicator the coupon was photocopied, and should not be accepted.
Our goal is to insure that our customers always have a pleasant shopping experience, so we have decided to take a strategic approach and eliminate these coupons and offer our customers some new promotions in their place.
If you have further questions or concerns, please contact customer care at 1-877-932-7948 or via email.
Sincerely,
Linda B
Customer Care Specialist
