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If you receive your order and you’re not fully satisfied, the return period usually extends for 90 days, with refunds processed via the original payment or a gift card. However, specific items may demand quicker returns, and substantial purchases might even have more stringent timeframes.
Returns made beyond 90 days result in reimbursement based on the lowest selling price from the previous 45 days, typically through store credit.
For specific items, returns without a receipt are possible, based on the lowest price within the past 45 days. However, presenting ID is crucial, and frequent usage could lead to restrictions.
Learn everything you need to know about the JCPenney return policy before you make a trip back to the store.
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Do you enjoy shopping at JCPenney? Check out our JCPenney shopping hacks to maximize your savings. You’ll learn how to price match and all about how to use JCPenney Rewards. I also suggest finding out how to decode clearance and markdowns to know you’re getting the best prices from stores like JCPenney, Macy’s, Old Navy, and more.
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