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JCPenney FAQ

What time does JCPenney open & close?

Most JCPenney stores are located within a mall, so hours vary a lot depending on your mall’s policies. We’ve found opening times across the country starting as early as 7 am and as late as 11 am.

It’s the same deal with closing times. JCPenney stores can close anywhere between 7 pm and 11 pm.

Is JCPenney open on Thanksgiving?

For the past two years, JCPenney has kept stores closed on Thanksgiving, opening doors at 5 am on Black Friday. You can keep on top of JCPenney Black Friday 2023 as more info comes in.

Does JCPenney price match?

Yes. Not only does JCPenney price match competitors, but they’ll also give you an extra 5% off the lower price. They’ll even price match Amazon, as long as you’re buying directly from Amazon and not a third-party seller.

How much are JCPenney photos?

The amount you pay for JCPenney portraits is going to vary a lot depending on the setting and the package you order. For example, there’s a $24.99 fee for outdoor photo shoots, but in-studio photo shoots don’t come with a fee.

Standard prints start at $19.99, but there are frequent deals to get them as low as $6.99. There are also often bundle deals, which allow you to order not only prints but also digital copies. The biggest consistent rule with JCPenney photo pricing is that you should never pay a sticker price. Look for a deal, because they’re always running at least three of them!

Is Sephora leaving JCPenney?

Yes. As a part of JCPenney’s most recent bankruptcy, Sephora will be leaving JCPenney stores in 2023. Instead, JCPenney will be creating more inclusive beauty hubs with a huge focus on including Black- and brown-owned brands, and ensuring it has products that meet the needs of all budgets.

You will be able to find Sephora hubs inside Kohl’s moving forward, just like you can find Ulta inside of Target.

What is the JCPenney return policy?

If you want a full refund, you have to make your return within 90 days. You can technically make returns outside the 90-day window, but you’ll only get store credit for the item’s lowest selling price in the last 45 days.

There are a ton of exceptions to the 90-day return window, though. Be sure to check out the JCPenney return policy in full to check how long you’ve got for your specific item.

JCPenney Return Policy

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