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Kohl's FAQ

What time does Kohl's open?

Most Kohl’s locations open at 10 am seven days a week. It’s still always a good idea to check your location for specific hours, though.

What time does Kohl's open on Black Friday?

Kohl’s Black Friday hours vary so much from year to year. They used to start the big sales the day before Thanksgiving. But in 2021, they opened at 5 am. And regardless of what time stores opened in 2022, sales didn’t kick in until 8 am. Your best bet is to check the hours for your location as Black Friday approaches.

Regardless of when the store actually opens, Kohl’s tends to start running ‘Black Friday’ sales early in the month of November. While the most exciting Kohl’s deals might happen over Black Friday weekend, you’ll want to keep an eye on prices all month.

Kohl’s also runs a Black Friday in July sale to be competitive with Prime Day.

Does Kohl’s still take Amazon returns?

Yes, you can still make your Amazon returns at Kohl’s. You’ll get $5 in Kohl’s cash every time you do.

Does Kohl’s price match?

Yes, Kohl’s does price match. But there are lots of exceptions for specific products and brands in Kohl’s price match policy.

While Kohl’s will price-match most stores, it won’t price-match Amazon or wholesale retailers like Costco or Sam’s Club.

How does Kohl’s cash work?

Kohl’s cash is essentially store credit that you earn when you shop during promotional periods. The promotion maybe $5 in Kohl’s cash for every $25 you spend, or $10 in Kohl’s cash for every $50 you spend. Usually, these promotional periods last about three to seven days.

After you’ve earned your Kohl’s cash, you’ll have a set time frame in which to spend it. The start date comes after the earning period ends and can last anywhere between five days and two weeks before your Kohl’s cash expires. But to be perfectly real with you, the expiration date isn’t hard and fast. Kohl’s will accept Kohl’s cash up to seven days after it expires.

Can you use Kohl’s cash online?

Yes, you can earn and spend Kohl’s cash while shopping online. Make sure you’re logged into your Kohl’s account while shopping to earn Kohl’s cash. Then, as long as you’re logged into your account, you’ll easily be able to spend it as an option at checkout.

How does Kohl’s rewards work?

As a member of Kohl’s rewards, you’ll get 5% back in store credit with every purchase. When your credit reaches $5, Kohl’s will issue you $5 in Kohl’s cash. You’ll notice that Kohl’s cash from Kohl’s rewards is blue, while regular Kohl’s cash earned during promotional periods is green. The blue Kohl’s cash expires after 30 days, and you don’t get the extra seven days after expiration like you do with the green Kohl’s cash.

Does Kohl's have curbside pickup?

Yes, Kohl’s does have curbside pickup. It usually takes about two hours from the time you place your Kohl’s pickup order for it to be ready.

Is Kohl’s credit card worth it?

The Kohl’s credit card can save you a bundle of cash – but only if you pay off your balance in full every month. While Kohl’s does regularly send credit card holders coupons for 10%, 20% or even 30% off, the APR is high, starting at 21.90% and rising to 24.90% if you fail to make a minimum payment.

This is not atypical for a credit card, but it is something to run from if you have a tendency to not pay off your bill down to $0 every statement period.

What is Kohl's return policy?

Kohl’s return policy gives you 180 days for most returns. There are a couple exceptions: You only get 30 days for premium electronics and Sephora purchases must be returned within 60 days.

You can return almost anything. Including Kohl’s clearance items. A lot of times, they’ll even accept clothing returns without tags, even if you’ve already washed them.

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