But seriously, the best way to make an Amazon return might just be doing it at Kohl’s. Not only will Kohl’s handle all of the packing, labeling, and shipping of your Amazon return, they’ll also reward you with Kohl’s Cash or a Kohl’s coupon for making the return.
Read on to see exactly how you can take advantage of this Kohl’s-Amazon partnership, like where you can return, and the drop off hours for making returns.
1. You can make Amazon returns at all Kohl’s locations.
All 1,100+ Kohl’s locations accept Amazon returns, with the exception of Anchorage, Alaska. Tough break for the Anchorage folks, but the rest of us? Kohl’s partnership with Amazon means you can consolidate your returns to one store.
The best part? Kohl’s will reward anyone who makes Amazon returns at Kohl’s with either Kohl’s Cash or a Kohl’s coupon.
2. Making Amazon returns at Kohl’s is one of the easiest ways to earn Kohl’s Cash.
I’ve seen this go a few ways when I made an Amazon return at Kohl’s: Sometimes I got $5 in Kohl’s Cash, and other times I received a 25% off Kohl’s coupon.
I prefer Kohl’s Cash because it’s subject to fewer exclusions. (The only thing you can’t use Kohl’s Cash on is Sephora purchases at Kohl’s, and coupons are also excluded from use on Under Armour, Columbia, and Crocs — see the full list here.)
The reward you receive will usually be good for one week, so sync your return with a sale to boost your total savings.
3. Start your Kohl’s Amazon return through the Amazon app or website.
My Orders → Return or Replace Items → Reason for Return → Select Kohl’s Dropoff.
Amazon will then send a QR code to your email, as well as save it to your orders. The QR code is required for processing your Kohl’s Amazon return.
4. Don’t expect Amazon to let you return everything at Kohl’s.
Unfortunately, there is no way to check if an Amazon item is eligible for a Kohl’s return prior to buying it. You won’t know where you can return it until you actually request to return it through Amazon.
Exclusions usually apply to products sold through a third party, but Amazon will also exclude Kohl’s returns if the nearest Kohl’s is farther than 8 miles from you.
5. You don’t need to repackage your Amazon return at Kohl’s. Like, at all.
The days of hunting through your recycling for an old Amazon box are over. You only need the item you bought to return it.
Well, that, and your phone.
6. Don’t leave your phone in the car! Kohl’s needs a QR code to process Amazon returns.
The QR code — and your item — is all you need to complete your Kohl’s Amazon return. (Just don’t forget your phone!)
Every time I’ve made an Amazon return at Kohl’s, I’ve been in and out in less than five minutes. Well, except for the times I’ve had to run back out the door to grab my phone out of the car.
7. The fastest way to get a refund on your Amazon return at Kohl’s is to request an Amazon gift card.
Amazon processes your refund as soon as the Kohl’s employee scans your Amazon return QR code, but I’ve waited as long as two weeks for a refund in the past.
8. Use designated Amazon return parking spots at Kohl’s.
Customers with Amazon returns get their own parking spots near the front. Woot, woot! I love the VIP (very important parking) life.
9. You can make Kohl’s Amazon returns during all hours of operation.
Nationwide, Kohl’s is open from 9 a.m. to 10 p.m., and store employees I spoke with said you can make Amazon returns whenever the store is open.
It’s worth noting that Whole Foods usually opens one hour earlier than Kohl’s (8 a.m.), so if you’re strapped for availability and can only make the trip before you start work, remember that Whole Foods accepts Amazon returns as well.
Any questions about making Amazon returns at Kohl’s? Hit me up in the comments below. Thanks for reading!