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Proozy FAQ

What is Proozy?

Proozy is a Minnesota-based company that sells active gear, outerwear, and select electronics and home goods at a relatively discounted price. They do this through partnerships with manufacturers and other retailers, purchasing overstock like Marshalls or TJMaxx, except more narrow in the range of products sold.

Is Proozy legit?

Yes, Proozy is legit and sells authentic gear. However, they sometimes have trouble managing their inventory. While most orders are fulfilled, as of late they’ve had issues where they sell more than they have in stock, not canceling the orders until weeks after they were placed. In these cases, you should get a refund, but there is a potential for inconvenience in exchange for the lower prices.

What is the return policy for Proozy?

The Proozy return policy gives you 30 days from the date you received your order to make returns. Exchanges for different sizes, colors, etc. are free, but you will have to pay a $7 shipping fee for returns. If you live close enough to the physical location in Minnesota, you can make returns in-store for free.

How can I get free shipping at Proozy?

Usually, you’ll pay a $7.95 shipping fee for standard shipping with Proozy unless your order is $75 or more. If it is, shipping fees go down to $0.99. Sometimes, Proozy will issue free shipping promo codes, which you can access by joining Proozy Rewards and then subscribing to their email list. You can also subscribe to Proozy deals for updates when promotions go live.

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