Stop & Shop is a Northeastern grocery chain that has a grocery pickup option at some of its 400-plus stores. Here’s what you need to know about Stop & Shop pickup.
How does Stop & Shop pickup work?
- Make sure you have and are logged into your Stop & Shop account — this is how you earn points and save coupons
- Enter your address and select the nearest pickup-eligible Stop & Shop location
- Start shopping — and don’t forget to clip coupons! (More on that below)
- Select your time slot and pay. Keep in mind your time is not reserved until checkout is complete
- Head to the correct store during your designated window of time
Stop & Shop pickup is only available at some locations.
The Northeastern grocery chain has more than 400 locations across Massachusetts, Rhode Island, Connecticut, New York, and New Jersey, but only a selection of stores have a pickup option.
To find out if your area has a pickup-eligible Stop & Shop location, enter your zip code on the Stop & Shop website or app and select the “pickup” option when prompted. You will then select from a list of nearby Stop & Shop stores that do pickup.
Stop & Shop has a $30 minimum for pickup orders.
All Stop & Shop pickup orders have a $30 minimum and delivery orders have a $60 minimum.
Both pick and delivery for Stop & Shop are done through their partner, Peapod.
Stop & Shop charges a $2.95 fee for all pickup orders.
Regardless of the order total, there is a flat $2.95 fee on all Stop & Shop pickup orders.
It’s easy to clip coupons from the Stop & Shop weekly ad.
You can browse offers at ShopandShop.com or in the app, or visit the Stop & Shop weekly ad before ticking through your shopping list.
Just like shopping in store, your Stop & Shop pickup order will earn you Go Rewards.
Make sure you’re logged into your account when placing a Stop & Shop pickup order online or via the app — just like shopping in store, you’ll earn GO Rewards.
Every dollar spent is one point earned, which can be converted into grocery dollars, coupled with Fuel Rewards for extra savings at the gas pump, or donated to a charity.
You can access Stop & Shop’s full selection for pickup orders.
Just about any item you can find in store should be available on the Stop & Shop website and in the Stop & Shop app. There is even a “browse aisle” option. Of course, inventory may vary based on region.
Substitutions are automatic unless you specify otherwise.
You can specify whether or not you’d like order substitutions in your account preferences. You can also select or unselect substitutions per item in your cart before checking out.
If substitutions are turned on for your order, you’ll get an email informing you of the replacement before pickup.
Stop & Shop pickup times are 8 a.m. to 9 p.m.
You can select any available hour-long slot between 8 a.m. and 9 p.m. when placing a pickup order.
The soonest you can get your pickup order is usually next day, but of course this varies by location. If you start a pickup order bright and early, you may be able to snag an afternoon or evening pickup spot!
Stop & Shop Pickup FAQS
How does tipping work with a Stop & Shop pickup order?
Stop & Shop associates cannot accept tips at pickup.
How do I get the receipt for my Stop & Shop pickup order?
If you’re signed into your Stop & Shop account, you’ll automatically get a receipt sent to your email inbox. You can also request print receipts in your account preferences, which I recommend as many rebate apps require that you scan your paper receipt.
What if I’m dissatisfied with my order or missing an item?
Contact Stop & Shop customer service at (800) 767-7772 within 48 hours of your order to get a full refund. Alcoholic beverages not included.
Can I order alcohol via Stop & Shop pickup?
Not all Stop & Shop locations sell alcohol. If your pickup location does, you can order it — just be sure to have your ID ready when you grab your order.