Giant Food Delivery
Giant Food food delivery is an easy and reliable way to get groceries without leaving your home. If you live somewhere near one of the more than 150 Giant locations on the East Coast, you're lucky because you can use paper Giant coupons with your delivery order!
Here's what you need to know:
How does Giant Food delivery work?
Make sure you have and are logged into your Giant account — this is how you earn Flexible Rewards points and save coupons
Enter your address to verify you're eligible for Giant Delivery
Start shopping — and don't forget to clip digital coupons! (More on what to do with paper coupons below)
Select your delivery time slot and pay. Keep in mind your time is not reserved until checkout is complete
Make sure you're going to be home when your delivery arrives
Giant Food delivery is free Tuesday - Thursday (on other days it's $3.95).
All Giant Food delivery orders are fee-free on Tuesday, Wednesday, and Thursday. If you choose delivery on a Friday - Monday, you'll pay a $3.95 delivery fee, unless you have a Giant Pass (more Giant Pass info coming up).
You need to spend a minimum of $30 to qualify for grocery delivery.
You won't be able to secure a grocery delivery slot at all until you've added at least $30 worth of groceries to your online cart.
You'll pay the same prices as you would in the store.
Giant doesn't mark up the prices on items for delivery, so go ahead and shop with the confidence that the only extra fee you're paying is the delivery fee (and an optional tip, always appreciated).
If you place more than four Giant delivery orders a month on Friday - Monday, get a Giant Pass.
When you buy a Giant Pass membership, you can get free delivery on every order over $30, even if you're ordering on a Friday - Monday when there's normally a $3.95 fee.
Expect to pay the whole amount for the pass upfront. If you place four $30+ orders per month, a Giant Pass is worth getting. Four $30+ orders a month on a Friday - Monday would cost you $15.80 in delivery fees without a Giant Pass (because you're paying the $3.95 fee for each of those orders). So, even paying for the monthly option at $12.95 per month is worth it.
Even better? Buy the annual pass and get unlimited deliveries for the price of a single delivery! Here are the options for a Giant Pass:
One month: $12.95 per month
Six months: $69 ($11.50 per month)
One year: $99 ($8.25 per month)
You can use digital or paper coupons for your Giant delivery order.
Clip coupons inside the Giant app or at Giant.com while you're placing your order to get savings off the top.
If you have paper coupons, Giant accepts them for grocery delivery too! Just place your coupons in an envelope and put them in an obvious spot on your doorstep and include your name and grocery order on the outside of the envelope. Paper coupons are credited to your account after your purchase.
The only catch is that you can't stack paper and digital coupons on a single item. So, you can't use a digital manufacturer coupon with a paper store coupon for extra savings on your one bottle of Tide. But, you can use a digital coupon for your Tide and a paper coupon for something else in your order.
Substitutions are automatic, but you can customize your preferences.
When something you ordered is out of stock, Giant will automatically substitute a like item. You can turn off automatic substitutions by going to "Shopping Preferences" in your Giant account. Or you can manage specific substitutions when you tap "Item Detail" — this will give you a chance to indicate a preference for specific item substitutions.
If you want same-day delivery, place your Giant order through Instacart.
Giant does their own deliveries, but it's very hard to get a same-day delivery slot.
If you absolutely must have your Giant order today, you can place it through Instacart. But, only do this in extreme emergency cases because Instacart marks up the prices of items to cover their costs — for example a gallon of Nature's Promise Whole Organic Milk is $5.99 when you shop through the Giant app. It's $6.99 when you shop through Instacart.
Giant Food Delivery FAQs
How does tipping work with a Giant delivery order?
Giant delivery associates accept and appreciate tips! You can indicate your tip amount before you finish placing your Giant delivery order in the app or at Giant.com.
Can I get a paper receipt in addition to my electronic receipt?
Yes! All Giant delivery orders will automatically be issued an electronic receipt to your email address. But you can also indicate that you'd like to get a paper receipt (think: using it to redeem Ibotta offers!) inside your Giant account settings.
What if I'm dissatisfied with my order or missing an item?
Contact Giant Foods customer service at (888) 469-4426 and they'll help you get a replacement and a refund.