Giant Food Pickup


Giant Food curbside pickup is an easy and reliable way to save time (or avoid going into the grocery store). If you live somewhere near one of the 170 Giant locations on the east coast, you're lucky because you can use paper Giant coupons with your pickup order!

Here's what you need to know:

How does Giant Food curbside pickup work?

grocery store worker placing grocery bags in the trunk of a car

[caption id="attachment_4529102" align="aligncenter" width="620"] via Giant[/caption]

Place a Giant pickup order on the Giant Food website or inside the Giant app and then follow these steps:

  • Make sure you have and are logged into your Giant account — this is how you earn Flexible Rewards


    and save coupons

  • Enter your address and select the nearest pickup-eligible Giant location

  • Start shopping — and don't forget to clip digital coupons! (More on what to do with paper coupons below)

  • Select your time slot and pay. Keep in mind your time is not reserved until checkout is complete

  • Head to the correct store during your designated window of time

Giant Food pickup costs $2.95 per order.

All Giant Food pickup orders have a $2.95 fee, unless you pay for Giant Pass (more Giant Pass info coming up).

You need to spend a minimum of $30 to qualify for grocery pickup.

You won't be able to secure a grocery pickup slot until you've added at least $30 worth of groceries to your online cart.

You'll pay the same prices as you would in the store.

Giant doesn't mark up the prices on items for pickup, so go ahead and shop with the confidence that the only extra fee you're paying is the pickup fee.

Only sign up for Giant Pass if you can pay for a year's subscription.

When you buy a Giant Pass membership, you'll get an unlimited amount of grocery pickup orders (no minimum spend necessary).

Expect to pay the whole amount up front. And I recommend you buy the year's pass so you can save $4.70 per month as opposed to paying monthly. If you order three times in a month, you'll cover the cost. Once you've placed three orders, you've essentially paid for the cost of the pass and any additional orders are free. Here are the options for a Giant Pass:

  • One month: $12.95 per month

  • Six months: $69 ($11.50 per month)

  • One year: $99 ($8.25 per month)

You can use digital or paper coupons for your Giant pickup order.

Person using scissors to cut a $1.00 coupon for Yoplait Go-Gurt

Clip coupons inside the Giant app or at while you're placing your order to get savings off the top. If you have paper coupons, Giant accepts them for grocery pickup too! Just place your coupons in an envelope and hand them to a Giant associate after they've loaded your groceries to your car. You could leave the envelope in the trunk where the groceries will go and the associate can grab it from there, in order to maintain social distance, if you'd like.

The associate will verify your coupons and they'll be applied to your order.

The only catch is that you can't stack paper and digital coupons on one item. So, you can't use a digital manufacturer coupon with a paper store coupon for extra savings on your one bottle of Tide. But, you can use a digital coupon for your Tide and a paper coupon for something else in your order.

Substitutions are automatic, but you can customize your preferences.

When something you ordered is out of stock, Giant will automatically substitute a like item. You can turn off automatic substitutions by going to "Shopping Preferences" in your Giant account. Or you can manage specific substitutions when you tap "Item Detail" — this will give you a chance to indicate a preference for specific item substitutions.

Giant offers same-day pickup, but you have to be fast.

If you place an order early in the morning, you might be able to get a pickup slot for that evening. Of course, it'll depend on your location, but if you need same-day pickup, shop early. Otherwise, pickup slots are available as soon as the next day from 8 a.m. to 9 p.m.

Giant Food Pickup FAQs

How does tipping work with a Giant pickup order?

Giant Food associates cannot accept tips at pickup.

Can I get a paper receipt in addition to my electronic receipt?

Yes! All Giant pickup orders will automatically be issued an electronic receipt to your email address. But you can also indicate that you'd like to get a paper receipt (think: using it to redeem Ibotta offers!) inside your Giant account settings.

What if I'm dissatisfied with my order or missing an item?

Contact Giant Foods customer service at (888) 469-4426 and they'll help you get a replacement and a refund.