Jess Smith | 

Shopped at Boohoo Recently? See if You're Owed Money

The Krazy Coupon Lady is an ad-supported service. Many offers on our site contain affiliate links, and we may earn a small commission if you make a purchase using them. Some posts are sponsored by the maker of the product, and we receive a fee for the post. Learn More.

If you’re a Boohoo customer, you might have money coming your way.

The UK-based fashion retailer got sued for allegedly misleading price and savings info. Now they’ve settled the suit, and customers are getting a payout. So, how much is the final settlement, and what are the details of the lawsuit? We have the answers.


Why was Boohoo sued?

Nasty Gal sitewide sale

According to the class-action lawsuit, the Boohoo Group online stores promised 50 – 70% off sales, but customers alleged that the regular prices listed on the website were bogus.

For example, a Boohoo dress listed with a $10 regular price and a $5 sale price looks like a good deal, but the item had never previously been listed at that $10 price point — and thus was never on sale.


How much money will Boohoo customers get?

A hand holding the tag of a Boohoo shirt

As part of the settlement, Boohoo agreed to pay customers $22.4 million. That’s a lot less than some analysts expected; some projections initially were more than $100 million in damages.

While specifics haven’t been released regarding who’s getting paid, if you ordered from Boohoo in the last 4-5 years, you’re probably part of the settlement class.

TIP: If you want to actually save major cash at Boohoo, then check out our hacks on shopping for cheap online clothing.



Which Boohoo stores are affected by the lawsuit?

Boohoo wrapped and branded car

The three Boohoo Group retail brands — Boohoo, Nasty Gal, and PrettyLittleThing — are all included in the lawsuit and settlement.

Boohoo’s other brands — boohooMAN, MissPap, Karen Millen and coast — aren’t part of these proceedings.


When will Boohoo pay out the settlement money?

a woman holding an iphone and opening the boohoo mobile app on her device

The short answer? We don’t know. While Boohoo has agreed to the $22.4 million payout, the courts still have to approve the terms of the settlement.

In the case of the similar Old Navy class action settlement, it took about three months from the time the courts issued their preliminary approval to when customers could file their individual claims.

Every case is different, so bookmark this space for more information on how to submit your own claim, to eventually receive your payout.

Get our best deals on the go

By entering my phone number, I want to receive promotional messages from The Krazy Coupon Lady. Message frequency varies. Text STOP to 57299 to end or text HELP for help. Msg & data rates may apply. View Terms & Privacy.