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Over here at KCL, we love all things Costco. And the Costco price adjustment policy makes that love even more profound. Costco offers some great monthly deals with their Costco coupon book, instant saving deals, and more. But what happens when the price drops on something after you buy it? Can you get a price adjustment? Do you have to go to the warehouse, or can you do it online?
Thankfully, Costco takes care of us with a fantastic price adjusting policy, and they make it so easy to get our money back, too!
We combed through the official Costco price adjustment policy and pulled out all the juicy details so you know how to get the maximum cash back and have Costco price match their lowest price. Let’s get to it.
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What is the Costco price adjustment policy?
If the price drops on something after you buy it, Costco will reimburse you the difference. They’ll refund the money to your original form of payment. The Costco price adjustment policy works on products purchased in the warehouse and online. And obviously, you’ll have to be a Costco member to price adjust Costco.
You have 30 days to request a price adjustment from Costco.
According to their official policy, you have 30 days from your purchase date to request a price adjustment. I have heard of situations where Costco dropped the price on day 32, but Costco still honored the adjustment. But it’s all up to the warehouse manager or the representative who receives your online form. You catch more flies with honey than with vinegar, so I’d ask politely, and you may be surprised to find they’ll honor an adjustment after the 30-day mark.
Which items qualify for a price adjustment?
Everything! There’s no price limit or product restriction on what you can get adjusted. But you can only adjust it the same way you purchased it. So if you bought the item in the warehouse, you can only price match with the current warehouse prices. The same goes for items you order from Costco.com.
Costco does have the right to deny a price adjustment at its discretion. If this happens, you can always return the item (Costco has a 100% satisfaction guarantee) and repurchase it at a lower price.
Here’s my recommendation: If you’re spending big bucks on something from Costco, like a kitchen appliance, laptop, or living room furniture, keep an eye out for a price drop over the next 30 days. I’ve seen prices drop by as much as $500 on big-ticket items (like during a Costco Furniture Sale), which could mean more money back in your pocket!
You don’t need the physical receipt for a price adjustment.
The wonderful thing about shopping with your Costco membership is that all of the receipts are saved to your membership account. So don’t sweat it if you need to make a price adjustment but misplaced the paper receipt. The Costco associates at the refund counter can look it up, or you can find it in your Costco app (iOS / Android).
Here’s how to access your Costco receipts in the app:
- Open the Costco app
- Select “Menu” in the bottom right
- Select “Orders & Receipts” under the Membership section
- Select “In-Warehouse” to show you all of your in-store transactions
How to request a Costco price adjustment in store:
Requesting a price adjustment is even easier than shopping. If you need a price adjustment for an item you purchased in the warehouse, you’ll need to visit the membership counter at the warehouse where you made the purchase. Go to the returns counter, and they’ll issue you your reimbursement. And don’t forget you can view all your receipts in the Costco app. Thank goodness for that because I can’t keep up with all my receipts!
How to price adjust Costco online:
If you purchased an item on Costco.com, you can only request reimbursement by filling out the online form. You’ll need to fill in your order number, membership number, date of purchase, the item number for the product, the price you paid for the item, the promotional price of the item, and the status (whether or not it’s been shipped). Keep in mind that the promotional price you’ll list on the form should be the online price. Due to built-in shipping costs, Costco’s online prices are typically a little higher than warehouse prices.
Once you submit the form, you’ll get an email that your request was approved (or denied). This process usually takes about five to seven business days. The last time I requested a price adjustment with Costco, I received my refund in five business days.
Use the Costco price adjustment policy to save during Black Friday.
With the Costco price adjustment policy, you have 30 days to ask for a price adjustment. This means that you could do all your Costco gift shopping within 30 days of Black Friday, and then if any prices drop within 30 days after you shop, you can submit reimbursement requests to take advantage of the sale prices. This policy is amazing, since so many other retailers freeze their price matching and price adjusting during the holidays. It’s also a great way to ensure you get what you want at a Black Friday price before it sells out!