Katie Broome | 

Lowe's Delivery: Everything You Gotta Know

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If you don’t have time to make it to the store for your next DIY project, you’ve got to take advantage of Lowe’s delivery right to your home.

Unlike shipping, which comes directly from the manufacturer or a Lowe’s warehouse, Lowe’s delivery comes directly from the nearest store. Lowe’s home delivery is how you can get bigger items such as lumber, some bathroom fixtures, and appliances (which aren’t available for shipping) sent straight to your door.

And for more Lowe’s savings tips, don’t forget to download the free The Krazy Coupon Lady app and “favorite” Lowe’s. We’ll send all of the best deals, news, and how-tos straight to your phone.


Does Lowe’s Offer Free Delivery?

lowes appliance section in store with sale sign

Almost any order you make through Lowe’s home delivery will come with a $79 fee. However, this fee is waived on all appliances that cost more than $396.

If you order your appliance before 4 p.m., you’ll get it delivered the next day.

TIP: These delivery perks don’t come with purchases you make from a Lowe’s Outlet store.


More Things to Know About Lowe’s Delivery

1. Lowe’s delivery will bring lumber, large appliances, and roofing materials straight to your door.

As long as there’s a fulfillment location within 75 miles of your home/business, Lowe’s will deliver larger and heavier items — things like lumber, refrigerators, and dishwashers, as well as project materials like sheetrock or shingles — right to your home.

All you have to do is choose “Truck Delivery” in your online shopping cart, add your address, and schedule a window of time.

Unfortunately, Lowe’s charges a $79 delivery fee per order — pretty steep compared to their $45 shipping cost. The good news is that you can dodge that fee if you’re ordering an appliance.

Related: Lowe’s vs. Home Depot: Whose prices are cheaper?


2. Report any damaged appliances immediately after receiving your Lowe’s delivery.

Man pointing at dent on damaged appliance

Take a look at your delivery before you sign the release. A close look. If you notice any damages to your delivered items, you’ll need to call Lowe’s customer service at (800) 890-5932. They’ll either help you get a replacement or fully cancel your order.

Give it a thorough look — if you miss any damages after the fact, you’re out of luck. I once accepted a scratched refrigerator and didn’t notice the damage until a few days later. Lowe’s didn’t give me a replacement; instead, they gave me a 5-minute lecture about how I should have inspected blah blah.


3. Lowe’s tacks on some additional delivery charges.

Here are some examples:

  • You’ll pay an extra $1 per bundle if the deliverers have to carry shingles to locations like the garage or second floor. If your delivery is going to a job site, there are no additional charges.
  • You’ll pay an extra $2 per sheet if the deliverers need to carry sheetrock to specific job site locations.

By the way, Lowe’s employees are restricted from going onto a roof to deliver any materials, nor are they allowed to lift materials to the roof edge. That fun dangerous work belongs to you or a specialist.


4. Lowe’s Pro customers can get old appliances hauled away for free.

car parked infront of lowes pro door at store

If you’re a Pro customer, you can get rid of your old appliances totally free. Just call your local Lowe’s store and set up a date and time.

If you’re not a Lowe’s Pro customer, you have to pay anywhere between $20 and $30 to have them haul away your old appliance.



5. Make sure you fulfill all requirements for your Lowe’s appliance before delivery.

Dryer pulled out from wall to show dryer hose in back of dyer with lost socks, lint, and dust

Before you get too excited for your shiny new appliances, check that you’re ready for all the requirements. Make sure to empty and unplug your old appliance and have all the necessary cords and hookups for your new one.

Here’s what you’ll need for your new appliances:

  • Refrigerators: new ice maker/water line
  • Dishwashers: new dishwasher connector hose
  • Gas ranges/gas dryers: new dryer duct
  • Washers: new hoses
  • Electric dryers: dryer duct and electrical cord
  • Electric ranges: dryer duct, electrical cord, and 3-/4-pronged plug


6. Lowe’s delivery includes free installation.

sign in store get it installed

As long as you have all the needed materials, your appliance installation is totally free. The only exception is microwaves, dishwashers, and gas-powered appliances.

If that’s the case, you can request a Lowe’s installation quote from one of their third-party installers.

Do you have any questions about Lowe’s delivery? Let me know in the comments below. Thanks for reading!

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