As more and more public gatherings are canceled to try to slow the spread of the novel coronavirus, Disney has closed all of its theme parks in California and Orlando through the end of March.

Here’s what we know:

The Disney parks will close March 14.

Disneyland, Walt Disney World and their neighboring Disney theme parks will be shuttered as of the morning of Saturday, March 14, through the end of the month — the longest such closure in parks history. Disneyland Paris is also closing for that time period, and Disney’s parks in Shanghai and Tokyo already had closed last month.

 

There have been no reported cases of COVID-19 at theme parks.

The closures aren’t in response to the coronavirus spreading at the park, but rather a response to the California Governor’s March 11 executive order limiting public gatherings to 250 people or less.

 

Disneyland Resort hotels will stay open until March 16.

The Grand Californian, The Disneyland Hotel and The Grand Pier Hotel will also close down, but the two-day window after the park closures will give guests the ability to adjust their travel arrangements. The resorts at Disneyland Paris and Walt Disney World will stay open until further notice.

 

Downtown Disney and Disney Springs will remain open (sort of).

Disney has said it isn’t planning to close the two outdoor shopping areas, although the independent businesses that lease space there will make decisions regarding whether to stay open. Some restaurants and other businesses in Downtown Disney started closing as of Thursday, March 12.

 

Other parks have followed suit.

Chances are, if you’re looking to go to a theme park between now and the end of the month, you’re out of luck. Universal Studios, Six Flags and Sea World parks also have closed until March 31. Check out this list to see the current theme park closures.

 

If you bought a park ticket for later this month, you should be able to apply it to a future ticket.

According to Disneyland’s tickets FAQ, “The amount paid for an unused, expired ticket may be applied towards the purchase of a new ticket at the current price so long as the new ticket purchase price is equal to or greater than the amount paid for the original ticket.”

 

Disney says they’ll help guests cancel or modify their visits — but their phone lines aren’t working.

So far, they’ve only guaranteed refunds for hotel guests with bookings during the closure. No official word yet on what will happen with park tickets purchased for the closure period, or whether annual passport holders will receive any kind of refund.

Plenty of phone numbers are listed on Disneyland’s contact page, but none of them were functioning as of Thursday afternoon, March 12. But just in case, here they are:

  • The Walt Disney Travel Company: 714-520-5050
  • Annual Passholders: 714-781-7277
  • Disneyland Ticketing: 714-781-4565

 

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Disney Theme Parks Temporarily Closing Due to Coronavirus