Plessers is a member of a nationwide appliance co-op, meaning they have access to more than 500 stores and a great variety of appliances. The more Plessers sells, the more competitive they can be with their prices. And since you shop online and everything is shipped directly from their five warehouses, Plessers can eliminate some of the costs that your local appliance store might incorporate into the price, such as what they pay to ship the items to stock them at their store, then ship them to you. In addition to their already-low prices, Plessers offers the following ways to save money on your purchase:
Free Nationwide Shipping on Orders $999+
As if a washing machine, fridge, or stove wasn't already expensive enough, often you're hit with delivery costs that bring up the price. But not at Plessers. Plessers offers free Bronze Curbside Delivery within the United States. Additional shipping charges may apply for orders shipped to remote areas or any shipment carried via ferry (such as to Hawaii or Puerto Rico). With the standard free delivery, you're responsible for checking for damage and moving your purchase up stairs and into your home. You can pay a little extra for premium delivery to have it moved inside, unpacked, and the packing materials recycled.
No Tax outside New York State
Tax is another additional expense that can catch you off guard when making a large purchase. Another reason to shop at Plessers is you don't have to pay sales tax. But if you live in New York, where the Plessers warehouses are based, state law requires them to tax you on your order total and shipping. And all purchases made at the Plessers flagship store in New York are subject to 8.625 percent local sales tax.
Price Match Guarantee
Plessers stands behind their prices, and if you can find a lower price elsewhere that includes shipping, handling, sales tax and delivery, they'll match it. Read the full policy, because there are a few exclusions. For example, they will not price match on a clearance, floor model or damaged product.
One Year Interest Free Credit Card
If you'd like to spread out the payment for your appliance over the course of a year, you can do so with a zero interest credit card. But only do this if you are certain you can pay it off in one year, because after 12 months, the interest shoots up to a hefty 30 percent.
Save Even More on the Plessers Outlet Center
Overstock items, floor models, opened products and sometimes lightly damaged appliances (with minor defects such as a small scratch) are sold through the Plessers Outlet Center. You can save anywhere from 25 to 40 percent on these as-is products. But keep in mind that outlet center products are either non-returnable or can only be returned for store credit. So make sure you understand the terms and conditions before purchasing.
How to Avoid Additional Fees
You should also be aware of the Plessers terms and conditions, which are lengthy and detailed. Since the prices on appliances are such a steal through Plessers, these aren’t unreasonable. But to avoid having to pay a restocking fee or return shipping, it's worthwhile to invest as much time as is necessary before you buy so you know exactly what you're getting.
Follow the old carpenter's rule of "measure twice, cut once" so that you don't end up with an appliance that doesn't fit in your space. Take advantage of the Plessers customer service agents, who will happily work closely with you to pick out the perfect appliance for you, explain all its features, and answer any questions you may have. And once your appliance is delivered, make sure to inspect it very closely for any damage before you sign for it. All orders are insured, but Plessers will only cover damage if you note it on delivery.
Here's a breakdown of the Plessers "fine print":
Your purchase is backed by a 7-day return or exchange guarantee, as long as it's un-opened and you also have the original box, packing materials, manuals and any accessories that came with it
If you return, exchange, or cancel your purchase, you'll have to pay a 25 percent restocking fee and the cost of return shipping.
Special orders are non-refundable and cannot be canceled. If you cancel a non-special order purchase with 72 hours of ordering it, you will have to pay a 10 percent restocking fee.
Some items are non-returnable. These include special order items, accessories, and clearance merchandise. You also cannot return anything that has been opened or installed. Items must be in the exact condition you received them. You can return a floor model for store credit only.
All shipments are insured, and Plessers recommends you check all items on delivery before signing for them. If you document the damage, refuse the product, and contact Plessers customer service, they'll help repair the damage. If you notice the damage after you have signed and accepted your delivery, you're responsible for filing a claim with the shipping company.
Read the full terms and conditions before completing your purchase to avoid being blindsided by any additional fees or problems.