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If you’re lucky enough to live near a Lowe’s Outlet store, well, I can end my sentence right there. And if you’ve never heard of a Lowe’s Outlet, it’s because they’re still fairly rare. Only nine states in the U.S. have a Lowe’s Outlet as of August 2023.
The idea for the outlets originated just a few years ago, when many Lowe’s locations were hit with manufacturer shortages. The first outlet location to open was in California in 2019, so the concept is still relatively new — and somewhat experimental. And they currently only have less than a dozen total stores nationwide. Compare that to the 1,700+ regular Lowe’s locations in the U.S. and you can see just how few of their outlet stores really exist.
So what does that mean for you as a shopper looking for a deal? To sum it up, shopping at a Lowe’s Outlet store is an easy way to find imperfect or lightly used products at a steep discount. But before you shop at an outlet, you should know they have some strict rules when it comes to warranties and returns.
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1. You can only shop in store at a Lowe’s Outlet.
We all wish we could have one of these Lowe’s stores nearby, but the outlet locations are only of the brick-and-mortar variety, meaning you can’t shop them online.
Here’s the current list of Lowe’s Outlet locations:
- Monrovia, CA
- North San Bernardino, CA
- Meriden, CT
- Miami, FL
- Morrow, GA
- Chicago, IL
- Avon, MA
- Medford, MA
- Greensboro, NC
- Greenville, SC
- Irving, TX
Related: Don’t have an outlet location near you? Check out our top Lowe’s hacks to squeeze out some extra savings at regular Lowe’s stores.
What are Lowe’s Outlet store hours?
Generally, Lowe’s Outlet locations don’t stay open for quite as many hours as a regular Lowe’s store. You can expect outlet locations to be open Monday – Sunday 10 a.m. – 8 p.m.
Compare this to regular Lowe’s stores, which can open as early as 6 a.m. and stay open until 10 p.m. most days of the week.
2. You can find deals for up to 70% off at Lowe’s Outlet stores.
The amount you’ll save at these outlet locations is typically between 25% and 70% compared to regular prices.
You’ll find rows of big-ticket items like home appliances, patio furniture, grills, lawnmowers, and more, all with a huge discount and ready to go home that day.
3. But expect items at the Lowe’s Outlet to be imperfect.
You shouldn’t expect the Outlet inventory to be in pristine condition. Merchandise will typically fit into one of the following categories:
- Scratch-and-dent
- Discontinued (meaning likely older) models
- Slightly used
If you’re okay with the imperfect or slightly used nature of Outlet merchandise in exchange for steep savings, then you’re in for a treat.
Remember, the Outlet inventory isn’t available from Lowe’s online, so you’ll have the opportunity to see the actual product you’re buying in person before making a decision.
TIP: Did you know you can haggle for a 10% – 20% discount on scratch-and-dent appliances at Lowe’s?
4. All appliances come with their warranties intact, even at the outlet stores.
All Lowe’s appliances come with their manufacturer warrant intact, even if you purchase them at a Lowe’s Outlet.
In addition to the standard manufacturer warranties, many of Lowe’s popular product protection plans are also available on Outlet purchases. Just ask about how (or if) you need to buy extra or extended warranties during checkout.
5. Make sure you’re happy with your purchase — many outlet products can’t get returned.
Before buying something, ask if your item can be returned. Some Outlet purchases will be final sale, no matter what. Other products may be returned within 48 hours for mechanical issues only. Basically, don’t purchase anything until you’re clear on that particular product’s return rules, as it can vary.
However, if an item is eligible for return, you must return it to the exact store you purchased the item from.
TIP: You can’t return any Lowe’s Outlet purchases to a regular Lowe’s store, so don’t even bother trying. That means the standard Lowe’s return policy won’t apply.
6. Don’t expect delivery and installation services from a Lowe’s Outlet.
Traditionally, Lowe’s offers delivery and installation services on their appliances. But don’t expect the same from an Outlet.
Lowe’s delivery may be available for an extra fee or through a third-party delivery service. But installation is a whole different beast.
Before pulling the trigger on a new washing machine or refrigerator from an Outlet, make sure you have an alternate plan in place for the installation.
