First, Starbucks did away with reusable cups to limit exposure to germs during the coronavirus outbreak. Now they’re taking even more steps in light of the pandemic.
The coffee giant announced March 16 that for at least two weeks, Starbucks locations would shift to a “to go” model in the U.S. and Canada.
Here’s what you need to know:
You can still order in person at Starbucks, but you can’t sit down.
Nope, not even at the patio. All seating has been paused in order to minimize person-to-person contact. Many stores still allow customers to place “to go” orders at the counter.
Self-serve condiment bars are gone for now, although customers may request specific additives from baristas.
Look out for expanded “order ahead” handoff areas at some Starbucks locations.
The “order ahead” feature in the Starbucks app allows customers to place their orders before arriving at the store. They can then pick up the orders inside or, if applicable, at the drive-thru window.
At some locations, only the drive-thru will be open.
The person who gets your coffee won’t also be touching the cash register.
To lessen the chance of cross-contamination, Starbucks will have a designated employee at the register and drive-thru window, so only one person per job.
Starbucks will close locations in high-traffic and infected areas.
Stores in places like malls and university campuses, as well as stores in communities with a high number of COVID-19 cases, will either close or have reduced hours for at least the next two weeks, Starbucks says.
The company is using lessons learned in China to address the virus in North America. Starbucks ultimately closed about half of its 4,300 stores starting in late January.
Use Uber Eats, Postmates, DoorDash or GrubHub to get Starbucks delivered.
All of them are now offering “no-contact” delivery.