Waffle lovers, listen up: As of May 18, 2022, The U.S. Consumer Product Safety Commission has announced a recall for PowerXL Stuffed Wafflizer waffle makers due to a potential hazard. The waffle makers, manufactured in China and distributed by Empower Brands, have been found to pose a burn risk to consumers.
When using or opening these waffle makers, hot pieces of the waffle or stuffing can fly out and possible burn the user. The company has received a total of 44 reports of this happening, and out of those, 34 people ended up with burn injuries (and three of those injuries required medical attention).
We’ll tell you more info about this recall, including which products are affected, what to do you if you have one, and contact information for consumers affected by the product recall.
The waffle maker recall affects 456,000 devices sold at Walmart, Target, and other Big Box stores.
The 456,000 waffle makers affected by the recall are two specific products:
- PowerXL Model ESWM02 (5-inch) Stuffed Wafflizer waffle maker
- Power XL Model ESWM03 (7-inch) Stuffed Wafflizer waffle maker
They came in a variety of colors like black, white, red, cinnamon, gray, lavender, lemon, ocean, slate, seafoam, and sage. You can easily spot them by the PowerXL logo on the top, and the model numbers and date codes are printed on a tag attached to the power cord.
These waffle makers were sold in-store at popular retailers like Walmart, Kohls, Big Lots, BJ’s Wholesale Club, Best Buy, The Home Depot, Target, Sam’s Club, as well as online from websites like QVC.com, Walmart.com, and Kohls.com.
They were available between July 2021 and October 2022, with prices ranging from $30 to $60.
The manufacturer is addressing the waffle maker recall by sending out a new latch adaptor.
According to the recall, anyone who owns the affected PowerXL Stuffed Wafflizer waffle makers should immediately stop using them. And to address the potential burn issue, Empower Brands — the waffle maker’s manufacturer — is offering a free latch adaptor part and written installation instructions.
The latch adaptor part is designed to address the burn risk associated with the PowerXL Stuffed Wafflizer waffle makers. When properly installed, it helps secure the waffle in place, preventing hot pieces of the waffle or stuffing from being expelled during use or when opening the product.
To request the free latch adaptor part and repair instructions, reach out to Empower Brands through the following channels:
- Toll-free phone number: 866-276-0063 (Monday through Friday, 8 a.m. to 4:30 p.m. CT)
- Email: email@example.com
- Online: Visit www.prodprotect.com/recall/wafflizer or https://powerxlproducts.com and click on “Safety Recalls” at the top of the page.
Contact Empower Brands directly if you’d rather just get a refund.
If you’re not too keen on receiving the replacement part for your PowerXL Stuffed Wafflizer waffle maker, you might be able to get a refund on the device. Rather than return it to the store where you bought it, you’ll have better luck by contacting Empower Brands directly.
Give them a call or shoot them an email using the contact information provided above to explore alternative solutions to the recall. Or you could reach out to the store where you bought it to see if their return policies cover things like this.