Jenna McMahon | 

10 Things to Know About Wayfair Open Box Before You Shop

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If you like shopping for area rugs, patio furniture, couches, coffee tables, and more at deep discounts, you’ll LOVE the Wayfair Open Box deals.

Wayfair’s Open Box selection is full of returned, like-new items at rock-bottom prices. Most of these items were already purchased and returned to Wayfair, but all items are carefully inspected to ensure they qualify for resale. So rest assured, you won’t end up with any damaged items if you buy them at Open Box prices.

While there are plenty of Wayfair shopping hacks that can help you save, you can’t beat the Open Box prices with over 25,000 items to choose from.

However, there are a few things you need to know before you shop Wayfair Open Box items, and I’ve laid out all the important stuff right here.

For more smart shopping tips and savings hacks, text HACKS to 57299.


1. First and foremost: you can’t return Wayfair Open Box items. At all.

Person pulling a blanket out of a Wayfair box

The Wayfair Return Policy isn’t always easy to read, but one thing is clear — you can’t return Open Box items after you buy them.

Of course, you can TRY to call Wayfair Customer Service and ask (very, very nicely) if they’ll make an exception. If your Open Box item arrives damaged or defective, there’s a good chance you’ll be eligible for a full refund. Because, hey — it should have never passed the initial inspection.

If you find an Open Box item you love, ask yourself if you’re 100% sure you’ll want to keep it. Otherwise, you could end up losing money (and stuck with an item you don’t want) if you change your mind later on.


2. Save up to 67% on most Open Box furniture items.

The Rechae Leaning/Ladder Desk on Wayfair with an Open Box Price of $150.48

This includes sofas, couches, coffee tables, desks, patio furniture, and so much more. I’ve seen lower discounts on Open Box furniture (at around 20% off), but I’d recommend skipping deals like these. Especially when you can save up to 67% on other furniture items.

During a quick browse of the Open Box section, I found desks for as low as $34, sofas for as low as $188, and patio dining sets for just $130.


3. You can save at least 30% on indoor lighting from Wayfair Open Box.

A floor lamp screenshot from

While it’s worth checking the Open Box selection for lighting, you won’t have a ton of items to choose from. I only found a few worthy items, like this Task/Reading Floor Lamp (shown above) for 40% off its regular price.

Check for Open Box lighting first, but you may have better luck in the Closeout or Sale section.


4. Wayfair’s huge selection of Open Box bedding goes for 60% off reg. price.

Bedding set on clearance from

Pottery Barn and West Elm have nothing on Wayfair when it comes to Open Box bedding. Wayfair has more than 450 bedding options discounted with the Open Box Rate, whereas Pottery Barn and West Elm combined had less than 10 options when I checked.

And neither site came close to the savings I found for this queen-size, 6-piece comforter set above. The Open Box price was just $37.62 — that’s 67% savings!


5. Glassware on Open Box sells for 75% less per glass than on Amazon.

Wine glass comparison graphic between Wayfair and Amazon

My favorite Open Box glassware deal was this set of six, crystal red wine glasses for $16.50. Amazon had two glasses that didn’t look as cool for $22. Deals like these are why Wayfair Open Box wins me over.


6. Open Box wall art canvases get marked down to 68% off.

A piece of artwork on sale at

Wayfair has nearly 3,000 Open Box Wall Art items to coose from, so your chances of scoring a great deal are high. Why pay over $100 for this framed nature print when you can get it for under $20?



7. You can use Wayfair promo codes and coupons on Open Box purchases.

a person's hand holding a wayfair coupon for 10% off

Coupon policies like these make me wanna say “heck yeah!” Wayfair lets you stack promo codes and coupons on top of already discounted sale prices, including Open Box items.


8. Wayfair’s big Way Day sale may have even better discounts than Open Box.

Person typing on a laptop open to the WayDay sale page

Sometimes, it’s worth waiting for a sale to snag the best prices. The Wayfair Way Day Sale is by far their best event all year. The Way Day sale is usually a 48-hour event with discounts up to 80%. The first Way Day of 2023 ran from April 26-28. We predict a second one in October, likely on or around October 25.

Wayfair held two separate Way Day events in 2022 (one in April, and one in October). In 2022, the sale ran from April 27-28 and October 26-27.

Can’t make it to the Way Day sale? Try shopping for Wayfair Black Friday deals, instead.


9. Wayfair’s Open Box deals fall short on appliances — shop at Best Buy instead.

A woman holding Keurig coffee maker box at Best Buy

Don’t count on finding major in the Wayfair Open Box section. You won’t have much luck finding anything bigger than a coffee maker or air fryer.

However, Best Buy Open Box has much better deals on appliances. You’ll find a much better selection of regrigerators, dishwashers, cooktops, microwaves, and more.


10. Looking for rugs? Pottery Barn and West Elm blow Wayfair Open Box out of the water.

A computer with two browsers open. One for West Elm and one for Pottery Barn

I was pretty surprised to find exceptionally low discounts on area rugs in Wayfair’s Open Box section. The rug selection was much slimmer than other categories, like furniture and decor.

Oddly, Pottery Barn and West Elm both come through here. On both sites, I found hand-woven and printed rugs for 40% off.


What was your experience like shopping for Wayfair Open Box items? Share your story with me in the comments below!


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