Lowe's Price Match
Lowe’s price match policy — known as “Lowe’s Price Promise” — can be one of the most useful tools for saving at Lowe’s. But Lowe’s Price Promise isn’t exactly a clear-cut policy, so I’m here to answer the most frequently asked questions about price matching at Lowe’s.
But first, here are a few good-to-knows:
- Lowe’s requires proof that an identical item is cheaper somewhere else, so be ready to show a competitor’s ad or a photo (screenshots work, too!) to a Lowe’s employee to get a price match.
- Lowe’s has one of the longest and most generous price adjustment policies around.
- You can’t stack Lowe’s Price Promise with a Lowe’s coupon; you’ll have to choose one or the other.
- They won’t match Amazon’s prices in a Lowe’s store, but they will on Lowes.com.
And if you’re looking for more of the best Lowe’s tips, discounts, and deals, then you need to download the Krazy Coupon Lady app and favorite Lowe’s. We’ll send updates straight to your phone as soon as the best deals go live.
How does Lowe’s Price Promise work?
At Lowe’s, price matching is only possible when you see an identical item priced higher at Lowe’s than it is at one of their competitors such as Home Depot, Ace Hardware, Tractor Supply, or Walmart. The item has to be in stock at both Lowe’s and the competitor, and the price must be current (no comparing Lowe’s prices to an outdated, cheaper price).
If you check all of those boxes, there’s a good chance you’ll be able to get Lowe’s to price match their competitor — as long as you’re shopping online on Lowes.com.
Does Lowe’s price match work for both in-store and online purchases?
Sort of. To get an in-store price match, you need to provide proof of the lower competitor’s price, and it has to be a local competitor (not an online-only retailer like Amazon or Wayfair). You’ll need to show a Lowe’s employee a photo or ad that proves an item is currently cheaper somewhere else in your zip code to get a price match in store. Do that, and they’ll take care of the rest.
If you’re shopping online, you need to chat with them on their website or call 1-877-465-6937 to validate your price match request. Competitor’s items need to be in stock and available to ship to your location to be eligible for a price match.
TIP: Note that if you’re comparing prices from another physical store, the competitor’s store must be located within the same zip code as your Lowe’s location to qualify for price matching.
Does Lowe’s price match Amazon?
Yep, but only if you’re shopping online on Lowes.com and the item is sold directly from Amazon. They won’t price match items sold by third-party sellers. And that rule applies to any online retailer, by the way: Lowe’s won’t price match any item from a third-party seller.
Does Lowe’s price match Walmart.com?
They sure do. Anything you’re hoping to price match from Walmart.com must be sold directly from Walmart — not from a third-party retailer.
Does Lowe’s price match Wayfair?
Yes, Lowe’s price matches Wayfair.com. However, Lowe’s “Price Promise” excludes open box, clearance, or closeout items from their policy. So Lowe’s won’t price match Wayfair Open Box items or products from the Wayfair clearance or closeout sections.
Does Lowe’s price match HomeDepot.com?
Yes, as long as you meet all of the requirements above, Lowe’s will price match HomeDepot.com.
What other online retailers will Lowe’s price match?
In addition to Amazon, Walmart.com, and HomeDepot.com, Lowes.com will also price match online items from:
Does Lowe’s price match Costco?
Lowe’s does not match Costco’s prices. Although Lowe’s says they will match in-store prices from local retailers, they will never price match an item from a membership-based wholesale retailer such as Costco or Sam’s Club.
Does Lowe’s price match sales like Black Friday?
No, and that’s part of a wider policy about how Lowe’s won’t price match seasonal promotions. Beyond Black Friday, the exclusion applies to Spring Black Friday or any holiday sales.
Lowe’s has a long list of price match exceptions. Some of the things that Lowe’s won’t price match include:
- Professional services (think: labor and installation costs).
- Rebates, BOGO offers, and coupons.
- Custom-made products.
- Clearance items.
- Used, refurbished, or open-box products.
- Credit or financing offers.
- Bulk pricing from another retailer.
- Advertising errors or misprints. They’ll call competitor stores to confirm pricing.
TIP: Here’s how to make the most out of Lowe’s Black Friday sales — even without price matching.
Can I stack Lowe’s coupons with a price match?
No, Lowe’s Price Promise is not stackable with any coupon or discount — even their military discount.
Will Lowe’s match a lower price from Lowes.com?
Yes, Lowe’s will match its own online pricing in-store. But you have to do a tiny bit of prep first.
First, make sure that as you’re shopping online, you have the correct store location listed as you pull up prices. According to Lowe’s customer service, Lowe’s prices can vary across state or even county lines, as prices are adjusted to accommodate different tax laws in each locality. Your Lowe’s store will only price match if you’re showing them online prices linked to their own address.
Then, make sure the item isn’t labeled ‘Exclusively Online.’ Lowe’s stores won’t price match these items, either.
TIP: See a lower price ‘Exclusively Online?’ Purchase it online, and then schedule a Lowe’s pickup rather than paying shipping costs. It’s not technically a price match, but it’s the same end result.
How long do I have to request a price adjustment?
Lowe’s will do price adjustments for up to 90 days after purchase. Not only will they refund your money if the prices drops at Lowe’s or Lowes.com, but they’ll also give you a price adjustment if you find a lower price with an entirely different competitor within 90 days.
So if Home Depot is selling your light fixtures for 30% cheaper two months after you bought them, get yourself into Lowe’s and claim your 30% price adjustment refund.
TIP: Think 90 days is a long time? It sure is. This is one of the best price adjustment policies around. It runs the same length of time as the generous Lowe’s return policy.
Can a Lowe’s manager deny my price match even if I follow the rules?
Yes. Lowe’s gives their managers the final say on price match approval. Denials most often happen when you’re trying to claim a ridiculous number of price matches on a single transaction, or claim the same price match multiple times in one day.
But if you keep the number of price match requests reasonable and follow the rest of the rules, you’re not very likely to run into this problem.
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