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Some folks haven’t been too happy about the way Hobby Lobby does its discounts, and now the whole issue has turned into a few different lawsuits.
It looks like the whole issue is coming to a head pretty quickly. Let’s get you caught up.
Hobby Lobby and some of its customers are debating what defines “regular” price at the store.
There are a few lawsuits swirling around the issue of how Hob Lob handles discounts and coupons.
Hobby Lobby has items that are listed as being “always” a certain percentage off — that is, until you try to use a percentage off coupon.
Is there such a thing as a permanent sale price? Doesn’t that mean it’s actually the regular price? That question is at the heart of these lawsuits.
Customers filed their first class-action lawsuit two years ago, claiming coupons weren’t applied correctly.
Some Alabama customers kicked things off in 2016 when they filed suit after Hobby Lobby coupons were applied to a “regular” price rather than the listed price.
One of the customers bought a chest of drawers that was listed at an “always 30% off” price of $202.99. When she went to use her 40% off coupon, it instead was applied to the “regular” price of $289.98 — the price they never actually charge customers.
She expected to pay $121.80, but her actual total was more than $50 higher. She sued.
A jury will determine whether or not the pricing structure is legal.
Is Hobby Lobby in violation of Alabama’s Deceptive Trade Practices Act? A federal judge is letting a jury make the call.
There are other lawsuits about this issue, and they’re waiting to see how the first one pans out.
Additional lawsuits have been filed since that first one — in May 2017 and June 2018. Both cases are on hold pending the outcome of the first lawsuit.
This could result in a settlement for Hobby Lobby couponers.
If the jury sides with the customers, Hobby Lobby could be compelled to issue a settlement to countless others who had used coupons at the store.
The original plaintiffs filed for a class-action status which basically means all Hobby Lobby couponers could be eligible for a part of the settlement.