Target’s return policy is one of the more generous out there, and by that, I mean they go out of their way to ensure you’re satisfied.
For instance, you can return store-owned brands for up to a year (you heard that right) after your purchase and get a full refund back.
Did that pique your interest? Keep reading to learn how to take full advantage of Target’s return policy, and download the KCL app for more ways to save!
1. All Target-owned & exclusive brands can be exchanged within one year of purchase.
Target has a one-year satisfaction guarantee for all “Target Owned Brands” and exclusive brands. Foreal, it’s pretty awesome — just return any eligible Target item with a receipt for an exchange or refund.
That means if you buy a Hearth & Hand crocheted throw and it starts to fall apart after six months, you can take it back and exchange it for a new Hearth & Hand throw — but it might not be identical because the original blanket won’t likely be sold any longer.
But, even if you don’t have a receipt, it’s still worth checking if you can return it. Per Target’s exchange policy, any return or exchange without a receipt “may be limited” — but it’s not out of the question.
This is especially true if you paid with a card, because…
2. If you paid with a card, Target can look up your purchase without a receipt.
If you shop with a credit or debit card, you can literally toss your Target receipts on the way out the door. That’s because Target can access return barcodes and receipts of any in-store or Target.com purchase paid for with a card.
From official Target return policy:
The store can look up receipts for purchases made with the following payment methods:
- Target RedCard (Target Debit Card, Target Credit Card, Target Mastercard)
- Third-party Visa, Mastercard, American Express, and Discover credit cards
- Checks: You must bring a blank check from the same checking account
- Target gift cards: You must have the physical Target gift card for look-up
3. Target’s return policy under COVID-19 will return to normal everywhere.
Target made temporary changes to their return policy due to coronavirus, when they suspended returns for three weeks at all their stores.
As businesses slowly begin to reopen, they’ve offered some more clarification: Any customers that purchased items with a “Return by date” from March 26 – April 26 had until June 15 to make those returns — with the exception of New Jersey stores, which must continue to observe “state-ordered return restrictions.”
This statement has caused some confusion, though. Basically, Target stores in NJ need to post their return policies on visible signage for customers to see. Otherwise, it’s no different than any other state.
4. You can return online purchases via Target’s online return center.
If you bought items on Target.com, you can return them online by signing into your account. From there, follow these steps:
- Click “Orders”
- Select the order
- Click “Return an item”
- Select “Return by mail”
You can also print the barcode, which is visible only in your account, to return the item in-person if you’re comfortable with an in-store visit.
Return any Target.com order to your nearest Target store for free. If the order was defective, late, or in any way not as advertised, you can request your shipping charges be refunded at Target guest services or by calling (800) 591-3869.
5. If you don’t have proof of purchase, ask about a merchandise return card.
If you paid in cash and don’t have proof of purchase (i.e. no receipt, return barcode or a packing slip), there’s still a chance you can get a refund in the form of a merchandise return card.
These return cards are issued for approved non-receipted returns, and you only get one per return item, so you can’t rack up your balance for several non-receipted items on one card. You can only use the merchandise return card at the store that issued it, and you can’t exchange it for gift cards or prepaid store cards.
6. Target return policy without tags: as long as your purchase can be verified, Target will usually take it back.
If you have a receipt or the card you paid with, Target will accept unused/unworn returns without tags for the full 90 to 120-day return period.
If you shop Target much, you’ve probably seen repackaged merchandise in the clearance section from time to time. Target return policy allows returns without box as long as proof of purchase exists and you’re returning within the stated return window.
7. If you’re returning something the day you bought it, you’ll need a receipt.
Target’s system requires 24 hours before employees are able to look up a purchase made on a card.
8. You can return an item purchased as part of a BOGO promotion.
When you buy two items as part of a BOGO promotion, the discounted item is always the one that receives the discount. If you buy a $7 item and a $6 item as part of a “Buy 1, Get 1 50% off promo,” you’ll save $3 — half the value of the lowest priced item.
If you choose to return either the $7 or the $6 item, your refund will be worth $1.50 less than you paid. The $3 savings is split between the two items.
For more examples, take a look at the Target return policy.
9. Target takes the gift card value out of the return for gift card promos.
If you return a qualifying item from a gift card promotion, your refund will be reduced by the prorated value of the free gift card.
So, if you bought two Tide detergents to earn a $5 gift card and you return one Tide, your refund will be for $2.50 less than what you actually paid.
If you bought three $10 items that were part of a “spend $30, receive a free $10 Target gift card promo” and you return one of those items, your refund will be worth $3.33 less than what you actually paid for the item.
Reference official Target return policy if you have any issues in store.
10. If you return items paid for with manufacturer coupons, you’ll get the coupon amount in the form of a Target gift card.
If I return a bottle of laundry detergent that cost $10 and I used a $3 manufacturer coupon from my Target app, I’ll get $7 cash back and $3 (the coupon value) as a Target gift card.
11. Music, movies and games cannot be returned once opened — only exchanged.
Open music, movies, video games and software can’t be returned but can be exchanged at the store for the same title, or for the same or different gaming platform.
Open air bed mattresses cannot be returned but may be exchanged for a similar item.
12. You have 120 days to return most items with a RedCard, 90 without.
Don’t worry — even if you’re returning something you’ve already opened, you won’t be charged a restocking fee.
Once you’ve missed that window, you can bring in the item and they may be able to let you do an exchange with a similar product of equal value, but you won’t receive a refund.
13. Target’s makeup return policy says they accept opened and used beauty products.
Most beauty items — that means makeup or even your favorite nail polish — bought in stores or online can be returned, even if opened, within 90 days with your receipt, or up to 120 days if purchased with your Target RedCard.
14. Bought electronics? You’ve got a month to bring ’em back.
Most electronics and entertainment items only have a 30-day return policy.
Apple brand products, however, only have 15 days, and mobile phone purchases have 14 days.
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