Look, we all know how awesome it is to shop at Target, but what happens when you regret a purchase you made?
What is the Target return policy? How can you use it to your utmost advantage? Stay tuned.
1. All Target brands (not just Cat & Jack) can be used, worn and returned for one year.
Target has a one-year satisfaction guarantee for all of their brands. The most publicized guarantee centers around Target’s Cat & Jack clothing brand. A simple Google search will yield many first-person accounts from moms using the Cat & Jack return policy to save serious money on ripped, worn and ruined kids’ clothes.
It’s a lesser-known fact that Target offers the same one-year guarantee on all Target brands. Return items with a receipt for an exchange or a refund.
That means if you buy a Hearth & Hand crocheted throw and it starts to fall apart after six months, you can take it back and exchange it for a new Hearth & Hand throw — one that won’t be identical because the original blanket is likely no longer sold. But it’s not like you have to return it for the lowest-selling price, just because you don’t have a receipt. Target will exchange for a similar item.
That’s freaking krazy.
2. Target return policy without receipt: if you paid with a card, Target can look up your purchase.
If you shop with a credit card, you can literally toss your Target receipts on the way out the door. If you pay cash, you risk getting back less than you paid in the form of merchandise credit. More on that in Tip 3.
From official Target return policy:
The store can look up receipts for purchases made with the following payment methods:
- Target REDcard™ (Target Debit Card™, Target Credit Card™, Target™ Mastercard®)
- Third-party Visa®, Mastercard®, American Express®, and Discover® credit cards
- Checks: You must bring a blank check from the same checking account
- Target GiftCards: You must have the physical Target GiftCard for look-up
3. Target return policy without tags: as long as your purchase can be verified, Target will usually take it back.
If you have a receipt or the card you paid with, Target will accept unused/unworn returns without tags for the full 90-120 day return period.
If you shop Target much, you’ve probably seen repackaged merchandise in the clearance section from time to time. Target return policy allows returns without box as long as proof of purchase exists and you’re returning within the stated return window.
4. You can return up to $100 of merchandise within 365 days with just your driver’s license.
If you paid in cash or received an item as a gift, Target will allow a return or exchange as long as the item is worth under $100. You’ll have to show your driver’s license in order to receive merchandise credit. The Target customer service representative will scan the license to track your total annual returns. This protects the store from habitual, potentially fraudulent returners.
As long as you pay with a credit card, you can return up to $100 a year.
5. If you’re returning something the day you bought it, you’ll need a receipt.
Target’s system requires 24 hours before employees are able to look up a purchase made on a card.
6. You can return an item purchased as part of a BOGO promotion. Your refund will be reduced by the prorated discount.
When you buy two items as part of a BOGO promotion, the discounted item is always the one that receives the discount. If you buy a $7 item and a $6 item as part of a “buy one, get one 50% off promo,” you’ll save $3 — half the value of the lowest priced item.
If you choose to return either the $7 or the $6 item, your refund will be worth $1.50 less than you paid. The $3 savings is split between the two items.
Here are some other examples straight from official Target return policy:
- Buy One, Get One Free: If your first qualifying item is $60 and your second qualifying item (the free one) is $40, the $60 item will be discounted by $24 and the $40 item will be discounted by $16, which gives a total discount of $40. If either item is returned, the return value will be equal to the original purchase price reduced by its prorated discount.
- Buy One, Get One 50% Off: If your first qualifying item is $60 and your second qualifying item is $40, the $60 item will be discounted by $12 and the $40 item will be discounted by $8, which gives a total discount of $20. If either item is returned, the return value will be equal to the original purchase price reduced by its prorated discount.
7. Target return policy for gift card promos: you’ll keep any gift cards earned. . . but Target will take the gift card value out of the return.
So, if you bought two Tide detergents to earn a $5 gift card and you return one Tide, your refund will be for $2.50 less than what you actually paid.
If you bought three $10 items that were part of a “spend $30, receive a free $10 Target gift card promo” and you return one of those items, your refund will be worth $3.33 less than what you actually paid for the item.
Reference official Target return policy if you have any issues in store.
8. If you return items paid for with manufacturer coupons, you’ll get the full value of the item.
Manufacturer coupons are like cash to retailers like Target. A dollar-off coupon is just like a dollar bill — it’s just a dollar from Tide’s parent company, Procter & Gamble, instead of a dollar from my purse.
If I return a bottle of laundry detergent that cost $10 and I used a $3 manufacturer coupon from my Target app, I’ll get $10 back.
Purchasing items with manufacturer coupons that you then intend to return is a form of coupon fraud. Don’t do it.
9. Music, movies and games cannot be returned once opened — only exchanged.
Open music, movies, video games and software cannot be returned but may be exchanged at the store for the same title, or for the same or different gaming platform.
Open airbeds cannot be returned but may be exchanged for a similar item.
10. You have 120 days to return most items with a REDcard, 90 without.
Don’t worry — even if you’re returning something you’ve already opened, you won’t be charged a restocking fee.
Once you’ve missed that window, you can bring in the item and they may be able to let you do an exchange with a similar product of equal value, but you won’t receive a refund.
11. Target allows beauty product returns, even after they’ve been opened and used.
Most beauty items bought in stores or online can be returned, even if opened, within 90 days with your receipt, or up to 120 days if purchased with your Target REDcard.
12. Bought electronics? You’ve got a month to bring ’em back.
Most electronics and entertainment items only have a 30-day return policy.
Apple brand products, however, only have 15 days, and mobile phone purchases have 14 days.
13. You can return Target.com orders in store and in some cases, request your shipping charges be refunded.
Return any Target.com order to your nearest Target store for free. If the order was defective, late, or in any way not as advertised, you may request your shipping charges be refunded at Target guest services or by calling 1-800-591-3869.