Tips for Returns and Exchanges

Abercrombie requires a receipt or order confirmation and the original tag must stay attached in order for the item to be returned.

Ace Hardware recommends that you return items bought online within 30 days in store so you don’t have to pay for shipping, handling, and extra charges.

The Adidas refund policy doesn’t require you to have the original box your shoes came in, all you need is your order number. Refunds will be issued within 14 days of the product returning to their warehouse.

Aerie’s return policy doesn’t accept swimsuits without the hygienic liner attached, so definitely don’t take that off if you aren’t sure of your purchase. If you don’t have your receipt, you’ll receive a gift card.

American Eagle’s return policy is pretty generous: return items at ANY time — even if the original tags are missing. You’ll need a receipt to get a full refund, but you can make an exchange or get store credit without one. Most items qualify for free return shipping but if not, $5 will be deducted from your refund.

Anthropologie offers 30 days to make your return, including undamaged furniture purchases as well. Keep in mind they won’t accept in-store returns of purchases made online.

ASOS return policy is a bit clunky, but you generally have 28 days to return an item for a full refund. If you make a return within 29 and 45 days, you’ll get store credit. After that, ASOS won’t accept your return — they may even send your item back and ask you to cover the shipping charges.

Athleta’s “Give-It-A-Workout Guarantee” lets you return items within 60 days, but you’ll need proof of purchase for a full refund. Return shipping is free if you mail your return, and in-store returns are free, too. Non-returnable items include face masks and final-sale items.

AutoZone’s return policy is tricky. If you purchased anything custom or embroidered they’re final sale. And make sure to drain any fluids from anything else you’re trying to return. That sounds gross because it is.

The Backcountry return policy allows you to return both used and unused gear, but there can’t be any signs of damage. You have 30 days to return unused gear for a full refund, and used gear will just get store credit.

Banana Republic and Gap have super similar return policies: you have 45 days to return items for a full refund as long as you provide proof of purchase. Both in-store and mailed returns are free. Non-returnable items include swimwear, sunglasses, face masks, and final-sale items.

The Barnes & Noble return policy allows 30 days to make your return, but if you used PayPal in store, you’ll receive a gift card back.

Bath & Body Works return policy is super flexible. To get a full refund, you’ll need to return your items within 90 days (and keeping your receipt makes everything easier). But if you’re looking for a new scent, you can exchange opened or even used items at any time, for any reason.

With a receipt, Bed Bath & Beyond gives you 90 days to return most items for a full refund. But here’s the catch: you only have 30 days to return smart home tech and seasonal items, and 60 days to return air mattresses and electrics (like small kitchen appliances and robot vacs).

The Belk return policy gives you 90 days to return something with proof of purchase for a full refund. If you don’t have your receipt or it’s after 90 days, you’ll get refunded the lowest sale price offered on a gift card.

You have 30 days to return something to Big Lots for a full refund if you have a receipt. If you don’t have a receipt, you’ll receive 20% less of your refund on a merchandise gift card.

According to BJ’s return policy, you have one year to return non-electronic items which is great, but there are a ton of exclusions. Refrigerators and home appliances have 30 days; TVs, laptops, and tablets that are damaged have 14 days; undamaged electronics have 90 days. Definitely read the fine print before purchasing something expensive.

Bloomingdale’s gives you 90 days to return most items for a full refund, but without a receipt or order invoice, you can only get store credit. Final-offer items must be returned within 30 days. Returns are free whether you return in store or by mail.

Burlington’s return policy gives you 30 days to return your item. If you used a debit card, you’ll receive cash back. If you completed layaway and want to return your item, you can also do so within 30 days.

The Cabela’s return policy gives you 60 days to return anything for a full refund. After 60 days, they’ll inspect your purchase to determine if they’ll take it back or not. Seems fair to us.

The Carter’s return policy states that you have 90 days to make any return, either online or in store. If you wait past 90 days they’ll still accept the return, you just won’t get the full value of the product back.

Chewy wants you to be over the moon with every purchase. They actually put your happiness over their own and give you 365 days to return literally anything!

The Coach Outlet return policy gives you 30 days to return any regular priced items for a full refund back. All leather care products and fragrances are final sale, though.

The Crate & Barrel return policy has a lot to keep in mind. If you’ve ordered something custom, it can’t be returned, but if you’ve ordered something in stock you have 30 days to return it with proof of purchase (receipt, packing slip, order number).

The Dillard’s return policy has some items that are unable to be returned and are as follows: clearance items, items on sale with additional markdowns, and personalized merchandise. Everything else is fair game.

The Dollar General return policy is pretty standard. You have 30 days to return your item in original packaging and good condition. You’ll have to pay for shipping and handling — so keep that in mind if you order online.

Eddie Bauer makes their return policy fairly easy. You have one year to return items if they’re unworn and unused. Make sure to keep that receipt/proof of purchase because you’ll need it even a year later!

Express makes their return policy super easy if you have a valid receipt and the item is returned within 60 days of purchase. Keep in mind the “Do Not Remove” tag must be attached for a full refund.

Fabletics makes their return policy nice and easy. You can return for store credit, exchange for something you want more, or return for a refund.

Make sure to sign up for the Famously You Rewards Program before returning something to Famous Footwear so you won’t need to worry about having the box or receipt!

Forever 21 gives you 30 days to return items for a full refund. Returning items to a store near you is free, but mailed returns will cost you. All your items must be unwashed, unworn, and with all tags attached. Final-sale items can’t be returned.

Fred Meyer has a forgiving return policy if your purchase was made within the last 90 days. Make sure to sign up for their Rewards Card so they can look up your purchase and refund you right then and there. No Rewards Card? Just bring your receipt to Customer Service.

Free People’s return policy gives you 30 days to return items purchased online or in store. If you purchased a Free People item at a third party boutique, it must be returned where you originally purchased it.

GameStop’s return policy gives you 30 days to make a return, but you’ll need your in-store receipt or your GameStop.com order number for a full refund. You can return most items in store, but online orders over $500 have to be returned by mail.

You can return items to Gap within 45 days for a full refund, but you’ll need proof of purchase (like your receipt, order invoice, or original payment method). Both in-store and mailed returns are free. Non-returnable items include swimwear, face masks, and final-sale items.

The GNC return policy gives you 30 days to return a product with all original packaging — either used or unused.

If you aren’t satisfied with your purchase, Guitar Center isn’t either. If the product is in original condition and within their 45-day return period, you can expect a full refund.

Create a free account online if you want to return an online purchase you made from H&M. If you don’t want to make yet another account, we suggest just returning in store (within 30 days).

There’s a 90-day warranty from the original date of purchase with any Harbor Freight product, meaning you have 90 days to receive a full refund or replacement. Keep in mind shipping and handling fees aren’t refundable.

Hollister requires a receipt for any kind of return, so if you’re not sure about your item, keep the receipt! You can either return in store or online, however, online returns will cost you $7.

It’s important to remember the three U’s when returning items to J.Crew: Unworn, Unwashed, and Undamaged. You can also return items purchased online to any local J.Crew before 30 days.

Kroger makes returns fast and simple. You have 30 days to bring your item and receipt (digital or paper) back for a full refund. If you don’t have a receipt and your item is more than $10, you’ll get a gift card. Item less than $10? They’ll just give you cash.

L.L. Bean is pretty flexible with their returns. You can return items up to a year after your purchase, but you’ll need proof of purchase to get a full refund. Your items should be in good condition with the sewn-in tags still intact. In-store returns are free, but mailed returns will cost you.

You have 90 days to return most items to Lands’ End for a full refund. After 90 days (or without proof of purchase) your refund will be issued as store credit. You’ll have to pay to mail your return back, but in-store returns are free.

Levi’s gives you 60 days to return an item purchased in store or online. If you’re returning in store, it’s free. There’s a fee of $7.50 if you make an online return.

The Loft return policy requires a valid, original receipt for returning anything within 30 days of purchase.

All Lululemon items must be unworn and unwashed in perfect condition to be returned for a full refund within 30 days of purchase — totally understandable because it’s activewear and people sweat.

Lulus gives you 30 days to return items, but here’s the catch: you only get free return shipping if you make your return within 10 days. All returned items must be unworn, unwashed, and with tags attached. Shoes have to be shipped back in the shoe box they came in.

Madewell’s return policy offers free shipping and free returns for Madewell Insiders, so if you love to online shop, definitely sign up for their free loyalty program.

Marshalls return policy gives you 30 days to return with or without a receipt. According to them, they have a lot of fraudulent activity with their returns so they’re extra careful. A state ID is required if you lost your receipt.

Meijer will refund any grocery item with or without a receipt for any reason. For pretty much anything else, you have 90 days to make the return (think electronics).

Neiman Marcus has a classic 30-day return policy. Make sure the item is still in “sellable” condition and keep your receipt. Altered or monogrammed items can’t be returned.

Newegg’s return policy gives you 30 days to return any items you don’t want anymore, but you have to request a return. In order to even be eligible to return your items, it must say “This item is covered by Newegg’s standard return policy” on the item.

Nike offers 60 days to return any Nike or Converse product online or in store. They totally understand you may need to take them out for a test run, so definitely give them a try before sending back.

Office Depot’s return policy is simple. Return anything from any one of their thousands of locations. You don’t even need a receipt; they’ll just ask to see a valid ID.

The Orvis return policy doesn’t specify a certain return window. But they do mention how much their customer’s happiness is important to them, so this return policy seems pretty lenient.

Overstock inspects everything before accepting a return, but if it’s in unused condition with the tags still intact and shipped back to them within 30 days of purchase, you’re good to get a full refund!

PacSun’s return policy is not friendly. You can’t exchange anything because they don’t keep enough stock as styles change too quickly. There are a ton of exclusions for returns, so definitely check out specifics for your item before purchasing.

Patagonia doesn’t have an official return window, but returns made after a year are only eligible for store credit. You’ll need to keep items in new condition with all tags attached for a full refund. You’ll have to pay to mail your return back, but in-store returns are free.

Petco’s return policy states that you have 30 days to return any order for a full refund back on your original form of payment. Returning items in store is totally free, but online order returns will cost you shipping and handling.

The Petsmart return policy allows you to return any items purchased on Petsmart.com, DoorDash app, and Petsmart app all in store! Super convenient.

The Pottery Barn return policy gives you 30 days after receiving your item to return it, or 7 days for QuickShip upholstery items. Keep in mind monogrammed items and made-to-order rugs and furniture can’t be returned.

The QVC return policy gives you 30 days to make your return for a full refund — minus shipping, handling, and the Q return label fee. If QVC was in the wrong or the product was defective, they’ll wave all fees and return every penny.

For the Saks return policy, you’ll need your original receipt to return in store. For online returns, you’ll need to have your invoice ready and item in new/unused condition.

Spirit Halloween wants to make sure you love your shopping experience, so if you don’t love something, you have 14 days to return it if the items are unworn and in original packaging. Simple and straightforward.

With the Staples return policy, office supplies can be returned at any time, you only have 14 days to return technology, digital software cannot be returned, and you have 30 days to return AppleCare+.

The North Face boasts a lifetime warranty on all their products except footwear (1-year warranty). However, you have 120 days to make a return if purchased in store and 60 days to make an online return.

The Tillys return policy is tougher than some. You have 60 days to return any unworn, unaltered merchandise back in its original packaging with tags still attached. Shipping is non-refundable, and things like sunglasses, undies, watches, jewelry, and face masks are always final sale.

Ok, so Trader Joe’s has one of the best return policies ever. You can return almost anything for a refund even if you ate it all and simply didn’t like it…but we’ve never heard of anyone hating anything from Trader Joe’s.

Let’s break this down: Ugg’s return policy requires the returned items to be authentically Uggs, purchased within the last 30 days, in new condition, and in their original pair. Ugg also offers free returns on all online purchases made within the continental U.S.

You’re in luck. Urban Outfitters returns are totally free. Return unwanted items to any UO store or online within 30 days of purchase.

The Wayfair return policy lets you return almost anything for a full refund, but only if it’s not customized or assembled. If the item came disassembled, make sure to keep it that way before returning.

According to the West Elm return policy, any monogrammed, customized, or made-to-order item is always final sale — so are gift cards and mattresses. West Elm outlets also don’t offer returns of any kind.

You guys, the Zappos return policy is bananas. Zero exclusions, zero fees, free shipping, and 365 days to make your return. This one simply can’t be beat.

Zara keeps their return policy short and sweet: you have 30 days from the shipping confirmation date on your order to send back. Don’t worry about any shipping fees, it’s totally free.